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Change Billing Date Without Losing Hulu Subscription

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Change Billing Date Without Losing Hulu Subscription

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I currently have the Spotify/Hulu bundle plan for $9.99/mo and I am wanting to push my billing date by a few days. Apparently the only way to change the billing date is to cancel my current subscription and activate it again on the date I want my bill each month. 

 

I wouldn't mind doing this but if I cancel my subscription I will lose Hulu and I want to keep it. After speaking with a Spotify rep through IM they informed me that it is impossible to move my due date back without losing Hulu as this bundle is no longer an option.

 

They gave me some incorrect info saying that if I just change the credit card on file that it will change my bill date but that does not change the billing due date.

 

Spotify, why can't we change our billing due dates? I've been a customer for years and don't understand why this is not an option.  

 

Thank you.

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Re: Change Billing Date Without Losing Hulu Subscription

Rock Star 23
Rock Star 23

Hey @Jrmart24, thanks for reaching out to the Community!

 

Yes, what Customer Support said was correct. Canceling your subscription will cause you to lose the Hulu bundle and won't be able to get it back.

 

Changing your payment method won't change the billing date. There is some more information on this here.

 

If you'd like to see an option to change your billing date whenever you want, you can always create a new Idea about this here, and I'll also pass your feedback on to the right folks.

Hope this helps!

Billy-JRock Star 23
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