Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Change subsprition provider

Change subsprition provider

Hi all.
I have my spotify subscription connected to my mobile phone provider. Now that I have moved to another country. I would like to "change" my subscrition to my bank account. Not my mobile provider. I have tried the change subscription menu, but the change option is blocked, see screenshot.
Any ideer how to solve this.
Thanks in advance. 

spotify change subscription.JPG
Reply
1 Reply

Hey @Carstanius,

 

You can only cancel that subscription via TeliaSonera. I'd recommend reaching out to them about this 🙂

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts