Changing country

[Mihnea11222004]

i had a duo plan which is due to expire today, I want to change my country from The Netherlands to Romania, but I can't, I try to change the method of payment, but went I enter the card details for the one in romania, it says that payment method and country do not match.

What can I do to change the country? If I try it again tomorrow should it work?

[Bittencourt]

Hi @Mihnea11222004, and welcome to the Community!

The country or region of your Spotify account is based on where you were when you signed up. If you move somewhere else where the Spotify service is available, you need to update your country or region so that the appropriate service for your new country of residence can be made available to you, which may cause changes to the applicable pricing and catalog availability.

If you're now in Romania, make sure to disable any VPN you might have on your device. Also, changing network and/or devices might help.

Hope this helps!