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Charge

Charge

They still charge me when i cut the premium subscription about 5-6 months ago
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1 Reply

Hello @Wooflesz and welcome to the community!

 

I am really sorry you are having this problem.

 

If you get a Spotify charge after canceling your subscription, it’s possible you didn’t fully cancel.

Check your account page to be sure your status is Free: 

  • If your subscription status is Free, check to see if you have any other accounts that are active on Premium. 
  • If your subscription status isn't Free, try the cancel process again and ensure you reach the final confirmation screen.

If you subscribed through any other company than Spotify (for example your mobile or broadband company), you need to contact that company to cancel.

 

Let me know how it works

Have a nice day

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