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Charged after unsuscribed

Charged after unsuscribed

Hey community,

 

Last month, Spotify charged on my account 9.99€ when I unsuscribed on February 5th, I received the unsubscription confirmation but apparently it automatically subscribed again on March 2nd. Is it any way to claim my money back? Since I did not buy it and I have not used it... I have just unsusribed again and I think that they are going to charge me another month.

 

See you

Ruben

Reply
1 Reply

Hello @rubenmoloje

Please get in touch with Spotify via the contact form. Their support team will be able to take a look at your issue and you'll hear from them shortly.

 

Have a nice day

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