Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Charged twice in one month

Charged twice in one month

Plan

Premium

Country

 Uk

Device

Samsung j3

 

My Question or Issue

 

I was charged £9.99 on the 17th of september and £9.99 on the 24th of september. Because of this I have cancelled my subscription but demand the second payment be refunded.

 

Reply
1 Reply

Hey there!

 

Welcome to the Spotify Community!

 

You should take a look at the Refund Policy, this should give you more of an insight of how to go about the refund process and the specifics.

 

Hope this helps!

Have an awesome day!

Suggested posts