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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
73099 Views
19 replies
98 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
136300 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
77637 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
262835 Views
157 replies
13 likes
CANCELEI MEU PREMIUM EM JANEIRO, ANTES DA DATA CORRETA. E AGORA EM FEVEREIRO VEIO DESCONTANDO NEM MEU CARTÃO O VALOR DE 16,90. PEDRO PARA QUE SEJA ESTORNADO O VALOR O QUANTO ANTES, POIS NEM FUNCIONANDO MEU SPOTIFY ESTÁ. NO AGUARDO DE PROVIDÊNCIAS. AT...
CANCELEI MEU PREMIUM EM JANEIRO, ANTES DA DATA CORRETA. E AGORA EM FEVEREIRO VEIO DESCONTANDO NEM MEU CARTÃO O VALOR DE 16,90. PEDRO PARA QUE SEJA ESTORNADO O VALOR O QUANTO ANTES, POIS...
Community Legend
264 Views
1 replies
0 likes
PlanPremiumCountryMexico My Question or Issue Hello, I've been a Premium Spotify user since several years ago. All my payments are automatically charged to my Credit Card at $99 MXP per month. Recently, I see in my Credit Card Statement 2 chages of S...
Plan Premium Country Mexico My Question or Issue Hello, I've been a Premium Spotify user since several years ago. All my payments are automatically charged to my Credit Card at $99...
Casual Listener
490 Views
4 replies
0 likes
Olá!O valor de R$ 16,90 foi debitado no meu cartão de crédito. Quando entro pelo notebook para cancelar a assinatura, não sou assinante. Como fazer o cancelamento?No aguardo,Eliza
Olá! O valor de R$ 16,90 foi debitado no meu cartão de crédito. Quando entro pelo notebook para cancelar a assinatura, não sou assinante. Como fazer o cancelamento? No aguardo, Eliza &nbs...
Spotify Star
350 Views
1 replies
0 likes
PlanFamily Subscription CountryDenmark My Question or Issue I've been kicked off the family subscription, because I failed to verify my adress within 7 days. I did not see the mail in my mailbox, until today my Premium was revoked. Now with a new inv...
Plan Family Subscription Country Denmark My Question or Issue I've been kicked off the family subscription, because I failed to verify my adress within 7 days....
Casual Listener
1148 Views
4 replies
0 likes
Hello all, I noticed several people within the community, including myself, are experiencing Payment Failure with Spotify Premium. I received an email from Spotify and right away updated my billing options. I've been using this card for months now, s...
Hello all, I noticed several people within the community, including myself, are experiencing Payment Failure with Spotify Premium. I received an email from Spotify and...
Spotify Star
527 Views
1 replies
0 likes
Hi, I am trying to change my payment method and my AMERICAN EXPRES card keeps getting declined with the following message: "Your payment method and country don't match." My home zip code is from Florida and my card is from New York but that’s the sam...
Hi, I am trying to change my payment method and my AMERICAN EXPRES card keeps getting declined with the following message: "Your payment method and country don't match." My home zip cod...
Roadie
419 Views
1 replies
0 likes
PlanPremiumCountryNorway My Question or Issue I cancelled Spotify Premium February 8th. I was sent an email confirming this. Still I was charged today.How on earth do I contact support?They don't exactly make a good case for me to return later ...Mor...
Plan Premium Country Norway My Question or Issue I cancelled Spotify Premium February 8th. I was sent an email confirming this. Still I was charged today. How o...
Community Legend
445 Views
3 replies
0 likes
PlanPremiumCountry CanadaDeviceiPhone 8Operating SystemiOS 12.1.4 My Question or IssueI have a premium membership and decided to upload a local file to spotify to listen to in my playlist. My premium is expiring soon and I was considering not renewin...
Plan Premium Country Canada Device iPhone 8 Operating System iOS 12.1.4 My Question or Issue I have a premium membership and decided to upload a local file to spotify to listen...
Spotify Star
345 Views
1 replies
0 likes
I've problem here... I just redeem t8 digit Premium Code using Boost app.. And I've tried to enter the code but why the websites say that my Code doesn't valid? Please help me..
I've problem here... I just redeem t 8 digit Premium Code using Boost app.. And I've tried to enter the code but why the websites say that my Code doesn't valid? Please help me..
Spotify Star
594 Views
3 replies
0 likes
I already paid for year-membership but nothing response so plz update my account before i lost my offline music thxx.
I already paid for year-membership but nothing response so plz update my account before i lost my offline music thxx.
Spotify Star
362 Views
1 replies
0 likes
I have several issues continuing with Spotify.Background : I was previously on my dad's Premium Family plan while I was living with them before moving to Stockholm last year. After moving of course I was no longer able to use that account, stating th...
I have several issues continuing with Spotify. Background : I was previously on my dad's Premium Family plan while I was living with them before moving to Stockholm last year. After moving of cour...
Spotify Star
370 Views
1 replies
0 likes
The Premium invite Reddem code sent to me is not workingPlanPremiumCountry USA Device(iPhone 6, Samsung Galaxy )Operating System(iOS 10, Android Oreo, .) My Question or Issue Invitation code is not working for premium
The Premium invite Reddem code sent to me is not working Plan Premium Country USA Device (iPhone 6, Samsung Galaxy ) Operating System (iOS 10, Android Oreo, .) My Quest...
Spotify Star
312 Views
1 replies
0 likes
Hi- I received an email from Spotify regarding 60 days free premium membership but when I hit the link it showed 30 days, can anyone help me on how the resolve this ? ThanksVJ PlanFree/PremiumCountry United StatesDevice(iPhone
Hi- I received an email from Spotify regarding 60 days free premium membership but when I hit the link it showed 30 days, can anyone help me on how the resolve this ? Thanks VJ &nb...
Community Legend
343 Views
1 replies
0 likes
PlanUnlimitedCountry SwedenDeviceSamsung Note 8Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have Spptify Unlimited. I wonder if it is possible to have it on the phone instead of on the desktop?
Plan Unlimited Country Sweden Device Samsung Note 8 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have Spptify Unlimited. I wonder ...
Spotify Star
473 Views
3 replies
0 likes
Plan Premium Country Philippines Device (Samsung J1 2016) Operating System (Android Marshmallow) My Question or Issue So I applied and got accepted for a student discount and Spotify successfully charged me for premium 7 days ago but my account still...
Plan Premium Country Philippines Device (Samsung J1 2016) Operating System (Android Marshmallow) My Question or Issue So I applied and got accepted for a studen...
Community Legend
391 Views
1 replies
0 likes
PlanPremiumCountry USDeviceNote 9, Windows 10Operating SystemAndroid Oreo, Windows 10 My Question or IssueOpened Spotify to see that my monthly premium subscription payment has failed. Nothing has changed with the associated card, and I just made a p...
Plan Premium Country US Device Note 9, Windows 10 Operating System Android Oreo, Windows 10 My Question or Issue Opened Spotify to see that my monthly premium subscription...
Community Legend
566 Views
3 replies
0 likes
I've just received a very deceptive message supposedly coming from Spotify asking me to accept the new End User License Agreement (in Dutch). I seriously doubt this mail is legit, because: 1. All links point to a URL starting with http://wl.spotify.c...
I've just received a very deceptive message supposedly coming from Spotify asking me to accept the new End User License Agreement (in Dutch). I seriously doubt this mail is legit, because: ...
Spotify Legend
9589 Views
5 replies
1 likes
PlanLooking to get Premium, currently freeCountry USADeviceSamsung Galaxy 9Operating SystemAndroid Oreo My Question or Issue I can select my college, SCF Manatee-Sarasota, but it doesn't accept me and I have not been received any documents that prove...
Plan Looking to get Premium, currently free Country USA Device Samsung Galaxy 9 Operating System Android Oreo My Question or Issue I can select my college, SCF Manatee...
Spotify Star
461 Views
3 replies
0 likes
PlanFamilyCountry Canada My Question or Issue Upgraded to Family from Premium, still got charged for Premium as well as familyNo record of my payment in my receipts on Spotify.Payment made Feb 7th
Plan Family Country Canada My Question or Issue Upgraded to Family from Premium, still got charged for Premium as well as family No record of my payment in my receip...
Spotify Star
271 Views
1 replies
0 likes
PlanFree/PremiumCountry GermayDeviceiPhone XOperating SystemWindows 10 My Question or Issue Hello i have a big Problem.I have subscibed a 60days free trial and now the Trial was end. I subscibed on 22.12.18.It wasn't 60 Days. My Friend hat this Probl...
Plan Free/Premium Country Germay Device iPhone X Operating System Windows 10 My Question or Issue Hello i have a big Problem. I have subscibed a 60days free trial and ...
Spotify Star
317 Views
1 replies
0 likes
