from premium to family plan, without paying double

how do I upgrade from paid year of premium to a family plan without paying double? I just want to pay the difference between the two, which is $5. I recieve a full year, premium, as a gift. do I have cancel my full year of premium and THEN buy family...

• Ryefield
• Regular
•   how do I upgrade from paid year of premium to a family plan without paying double? I just want to pay the difference between the two, which is $5.   I recieve a full year, premium, as ...
• 2018-12-27 8:53:08 PM
• 2018-12-28 8:00:25 PM
• Ryefield
• Regular
• 482 Views
• 2 replies
• 0 likes

upgrading from a 'Premium' to a 'Family Plan' and only paying the difference.

I just got one year premium plan $119.88 ($9.99/month) as a gift.I want to upgrade it to a family plan ($14.99/month) for my wife and I. How do I do this? I am happy to pay the difference, I do not want to pay the full cost of the family plan. Countr...

• Ryefield
• Regular
• I just got one year premium plan $119.88 ($9.99/month) as a gift. I want to upgrade it to a family plan ($14.99/month) for my wife and I. How do I do this?  I am happy to pay the difference, ...
• 2018-12-27 8:45:07 PM
• 2018-12-28 7:53:26 PM
• Ryefield
• Regular
• 707 Views
• 2 replies
• 1 likes

Get spotify premium with an itunes card

I recently got an itunes card, and wanted to get spotify premium. I have never bought spotify premium in my life, but don’t have the choice of paying for it with an itunes card. Are there any ways I can pay with an itunes card if I’ve never purchased...

• isabellesemaan
• Newbie
• I recently got an itunes card, and wanted to get spotify premium. I have never bought spotify premium in my life, but don’t have the choice of paying for it with an itunes card. Are there any ways I ...
• 2018-12-28 9:53:13 AM
• 2018-12-28 5:41:27 PM
• Maxim
• Spotify Star
• 307 Views
• 1 replies
• 0 likes

Want to Use Spotify Gift Card for 3 Months Premium Membership ?

I had a Paid Premium Membership which expired in August-2018. Now I have got an email from Spotify which says Enjoy Premium Membership for 3 Months for $9.99 USD. I have a Spotify Gift Card which I wanna use that to pay for this. How do I do it ?

• augustya
• Gig Goer
• I had a Paid Premium Membership which expired in August-2018. Now I have got an email from Spotify which says Enjoy Premium Membership for 3 Months for $9.99 USD. I have a Spotify Gift Card which I w...
• 2018-12-28 10:04:45 AM
• 2018-12-28 5:40:48 PM
• Maxim
• Spotify Star
• 444 Views
• 1 replies
• 0 likes

unknown family member in my Premium Family Plan subscription

Hi. In my family plan, I have the acountnames on my familymembers, but one comes up with this name: "21dg3pnppwgma47meywv2c7ci" Does anyone have an Idea where this comes from? it is stated as "active"Thanks for help!

• Haspaas
• Newbie
•   Hi. In my family plan, I have the acountnames on my familymembers, but one comes up with this name: "21dg3pnppwgma47meywv2c7ci"  Does anyone have an Idea where this comes from? it is st...
• 2018-12-28 2:18:09 PM
• 2018-12-28 2:51:20 PM
• OneByBoo
• Roadie
• 240 Views
• 1 replies
• 0 likes

Superuser Contribution Updating to Premium with Swisscom

PlanFreeCountry SwitzerlandDeviceiPhone 6 & MacOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I was hoping to upgrade to Premium but am aware that the current 3-month offer on Premium is not available for Swisscom custom...

• sherlock397
• Casual Listener
• Plan Free Country  Switzerland Device iPhone 6 & Mac Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   I was hoping to upgrade to Pr...
• 2018-12-17 8:38:32 PM
• 2018-12-28 2:47:33 PM
• Peter
• Spotify Legend
• 2082 Views
• 7 replies
• 1 likes

Superuser Contribution i was billedthrough my credit card worth of P129 but i am not subscribe. Can you please help me.

• baltazarmari585
• Casual Listener
•    
• 2018-12-23 2:44:23 PM
• 2018-12-28 2:24:48 PM
• Peter
• Spotify Legend
• 558 Views
• 4 replies
• 0 likes

My account is gone

Hi. I cant log on my premium account on my new phone. If I search for tomkildal-no I can find myself and all my public playlists. What to do??

• user-removed
• Visitor
•    Hi. I cant log on my premium account on my new phone. If I search for tomkildal-no I can find myself and all my public playlists. What to do??   
• 2018-12-27 12:02:16 AM
• 2018-12-28 8:15:50 AM
• OneByBoo
• Roadie
• 415 Views
• 1 replies
• 0 likes

My 3 month trail isn’t working

3 month trail PlanFree/PremiumCountry Australia DeviceIpad proOperating System(iOS 12 My Question or Issue I just signed up for the 3 month trail for 99cents for Spotify premium and it is not working. Please help.

• SSpagnuolo123
• Casual Listener
• 3 month trail Plan Free/Premium Country  Australia  Device Ipad pro Operating System (iOS 12   My Question or Issue  I just signed up for the 3 month trail for 99cents f...
• 2018-12-28 5:50:22 AM
• 2018-12-28 7:26:50 AM
• OneByBoo
• Roadie
• 1665 Views
• 5 replies
• 0 likes

Charged double the price

This is my second month in a row and I have been charged again SAR40 instead of SAR 20 !!! Can you please refund me!!! or find a solution to that!! I don't wana keep paying SAR 40 and others pay 20. I sent an email before and you said no we didn't bu...

• Abdulmohsen823
• Casual Listener
• This is my second month in a row and I have been charged again SAR40 instead of SAR 20 !!! Can you please refund me!!! or find a solution to that!! I don't wana keep paying SAR 40 and others pay 20. ...
• 2018-12-27 12:03:38 PM
• 2018-12-28 6:08:14 AM
• OneByBoo
• Roadie
• 299 Views
• 3 replies
• 0 likes

Problems with getting premium for 4 days

Hello,so I have this problem with getting subscription. How can i contact Spotify via email please ? It lasts for 4 days. It keeps on telling me to try to change payment method, but I dont have that option. I would be really glad for any help,thank y...

• Miora1
• Casual Listener
• Hello, so I have this problem with getting subscription. How can i contact Spotify via email please ? It lasts for 4 days. It keeps on telling me to try to change payment method, but I dont have tha...
• 2018-12-27 1:54:12 PM
• 2018-12-28 5:57:55 AM
• OneByBoo
• Roadie
• 304 Views
• 3 replies
• 0 likes

Canceling Premium Plan

My Question or Issue If I payed for three months of Spotify premium, can I cancel my plan and still keep those three months ?

• 4001les
• Newbie
• My Question or Issue  If I payed for three months of Spotify premium, can I cancel my plan and still keep those three months ?
• 2018-12-27 8:47:03 PM
• 2018-12-27 11:42:30 PM
• landonharris88
• Composer
• 248 Views
• 1 replies
• 0 likes

Why have I been charged multiple times and I canceld my premium

PlanFree Country UsDeviceLgK20Operating System My Question or Issue I've been charged 3 times for premium and I have canceled all my accounts and all of them say Spotify Free. I need a refund for the money that was taken.

• user-removed
• Visitor
•   Plan Free  Country  Us Device LgK20 Operating System     My Question or Issue  I've been charged 3 times for premium and I have canceled all my accounts and...
• 2018-12-27 10:02:24 PM
• 2018-12-27 10:11:40 PM
• 121215
• Casual Listener
• 176 Views
• 1 replies
• 0 likes

Spotify Premium with gift Card

Hey all, i just bought a 30€ gift card in order to get the 3 month spotify premium for 0,99€. Unfortunately, spotify premium just got activated for 3 months, so the whole amount of money was used. The plan was to use the gift card to start with the 0...

• AlinaU
• Newbie
• Hey all,    i just bought a 30€ gift card in order to get the 3 month spotify premium for 0,99€. Unfortunately, spotify premium just got activated for 3 months, so the whole amount of mon...
• 2018-12-27 2:09:19 PM
• 2018-12-27 4:51:44 PM
• OneByBoo
• Roadie
• 298 Views
• 1 replies
• 0 likes

Commercials on family subscription

PlanFamily subscriptionCountryNetherlandsDeviceChrome webbrowserOperating SystemWindows 10 My Question or Issue Why am I receiving commercials when i'm on a family plan? It should be a premium plan right? This account got created today and added to t...

• Proliges
• Casual Listener
• Plan Family subscription Country Netherlands Device Chrome webbrowser Operating System Windows 10   My Question or Issue  Why am I receiving commercials when i'm on a family plan?...
• 2018-12-24 12:21:36 PM
• 2018-12-27 2:47:14 PM
• Maxim
• Spotify Star
• 273 Views
• 3 replies
• 0 likes

Gift card

Hello gyus,I've got a problem with a giftcard. My Mom bought a 1 year Premium giftcard (99€) at PayPal. But i don't use it. I didn't redeem The Voucher. Normally you have 14 days to cancel The purchase and to get your Money Back.. (right of revocatio...

• Lena19
• Newbie
• Hello gyus, I've got a problem with a giftcard. My Mom bought a 1 year Premium giftcard (99€) at PayPal. But i don't use it.  I didn't redeem The Voucher. Normally you have 14 days to cancel T...
• 2018-12-27 12:36:05 PM
• 2018-12-27 2:45:48 PM
• Maxim
• Spotify Star
• 273 Views
• 1 replies
• 0 likes

Superuser Contribution Levels of subscription

why in this day and age are there only 2 subscrption levels and 2 prices (free and £9.99 (UK)) - Premium gives the subscriber so much some of which they may not want. The point of streaming is that you don’t have to store music on your device - i for...

• Mikeingram38a
• Newbie
• why in this day and age are there only 2 subscrption levels and 2 prices (free and £9.99 (UK)) - Premium gives the subscriber so much some of which they may not want. The point of streaming is that y...
• 2018-12-23 5:11:02 PM
• 2018-12-27 11:00:56 AM
• Jemi
• Spotify Legend
• 360 Views
• 2 replies
• 0 likes