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Charged twice

Charged twice

Hiya! I'm very confused, I recently got a new phone and tried to sign into my Spotify account and when I got onto it my premium had gone so I set up new payment via my phone bill as before I was doing it via debit card but I checked my online banking today and noticed that I've been charged twice, once through my phone bill and once by debit card... Can anyone help me with this and what I should do? I'm uber confused lol. Thanks Gem 🙂
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1 Reply

Hey @gemmamae96, welcome to the Spotify Community! 

 

Can you check this article? This may help you to figure what happened with the charges. 

 

Let us know how it goes 🙂 

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