Charges without reason

[msftsnweirdos]

I began to sign up for the student premium but I did not know that it only applied to college students and so I cancelled the process. I had already entered my card info but I thought because I am not eligible, it would not work. I was charged for the student premium and I do not even have it.

[Maxim]

Hey @msftsnweirdos,

If Spotify is unable to verify your student I.D, you won’t be eligible to claim the student discount. In this instance, any charges will show on your statement as ‘pending’. This means your bank has put a temporary authorization on the funds, but no money has actually been taken.

Once the bank confirms your student I.D failed to verify successfully, the money will reappear on your statement. This can take up to 48 hours, depending on your bank. You can reach out to them for more information about any pending payments.