Cobro desconicodo

[LukZhi]

Hola para saber sobre un cobro que se me hizo por el monto de 53.32 que no tiene nada que ver con mi plan.

Tengo una cuenta premiun familiar.

Como haria para reponerme este cobro, tengo para mandar imagen de la misma.

Si me ayudan con esto, soy de Panamá

[Luan · Accepted solution]

Hey, @LukZhi 
Welcome to the Spotify Community, and thanks for reaching out to us!

First of all, I hope you don't mind I'm answering you in English.
In order to have a deep look at this charge, I recommend that you double-check your receipts page and confirm if this payment is being shown there referring to any specific service. After that, if you still don't recognize this charge, the best to do is contact the Customer Support team to get help with it. For your information, they usually reply within 24-48 hours by email, but you can also tweet to @SpotifyCares on Twitter or message Spotify Cares on Facebook.

Stay awesome!

If you have further questions or if you need anything else, let me know! I'd love to help!

Regards,
Luan 🇧🇷