Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
- 62470 Views
- 43 replies
- 3 likes
Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Ask here for help with Premium, payments and trials.
Start a topicI dont use Spotify enough to pay for a subscription I'm going to cancel subscription
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
It's so simply ! C'est tellement simple !
PlanDuo premiumCountryUnited StatesDeviceSamsung Galaxy S21UltraOperating SystemAndroid 13(Tiramisu) My Question or IssueI few weeks ago I let my premium plan expired because I was going to switch to the duo premium plan with my wife. We switched to ...
I have a premiun code but I don´t get the free premium and I need a card and I don´t have one and I can´t exchange the codePlanPremiumCountrySpainDeviceWindowsOperating SystemWindows 11 My Question or IssueI have a premiun code but I don´t get the fr...
Would love to do Spotify Duo, but not at the expense of losing Hulu bundle...any plans to make a Spotify Duo + Hulu bundle?
PlanFree/PremiumCountryHungary DevicePCOperating SystemWindows 10 My Question or IssueI would like to subscribe to premium again, mainly because the app showed me a promotion of 3 months for EUR 4.99. However, whenever I click on the ad and it forwar...
I paid for the $9.99 subscription but I checked my bank account and it took out $16. Spotify explain
I always get this error message : Sorry, you are not eligible for that plan. Here are some other ways to get Premium.But I can't subscribe to any premium forfait, since 1 month. I try more than two browsers, google, safari, etc, but doesn't work eith...
I've been trying since 2020-21-22 and soon 2023 to have access to spotify premium, I tried reddit which gave me a promising link, but no, the link is too old and your rotten system STILL does not allow me to subscribe, so I come here to spotify commu...
Hi;I was hoping you could help me out. I signed up for a three month Premium Individual trial. I gave my bank details, ect as you do and knew that if I canceled anytime before that trial I would have been charged. I've had problems, I discovered to v...
PlanPremiumCountryUSADeviceiPhone 13Operating SystemiOS 10 My Question or IssueHello and thank you for taking time to read this. My question is that I recently paid for Spotify premium and I thought it lasted for an entire month. But when I look at w...
PlanFree/PremiumCountryIndonesiaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I'm buying 1 week spotify premium mini, but it doesn't show up
PlanPremium CountryUKDeviceiPhone 11 ProOperating SystemLatest iOS update My Question or IssueI am trying to cancel my Spotify subscription by accessing the main Spotify website but whenever I try and log in it says ‘something went wrong’ and offers ...
PlanPremium duoCountryFranceDeviceMacbook Air 2018Operating SystemMacos My Question or IssueHello, I accidentally clicked on change plan to premium duo thinking there would be a confirmation before getting charged, while my boyfriend was already fina...
My Question or IssueHELP! I bought gift cards with the intention of gifting a year of Spotify to a FAMILY. I very clearly saw the $99 gift cards for a Year of Premium for an individual (which I avoided). I also saw DOLLAR VALUE gift cards for Spotify...
Plan 3 month individual plan for Rupees 119 Free/Premium Premium Country India Device Realme X3 Operating System Android 12 I used my RuPay card to pay for the 1 month premium individual plan currently offering a 3 month subscription for the same amo...
PlanFreeCountryPoland DeviceGoogle chromeOperating SystemWindows 10 My Question or IssueHello, I'm trying to start the premium 3 month free trial and I pay with paypal and I get this error message : "We weren’t able to set up preapproved payments at ...
Free/PremiumPlanCountry Belgium Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueGeachte, Ik was reeds jarenlang abonnee op SPOTIFY.Ik wens nog steeds een abonnement ...
Hi! I was subscribed to premium individual and it was a 1 year subscription. About 3 months were left for my subscription when i bought the premium family. But now my account section in the website still shows premium individual and im not able to ac...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
PlanFree/PremiumCountry Device late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue My Payment was taken out but I didn't want the premium service, I want a refund and to cancel Spotify