Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Casual Listener
- 90410 Views
- 56 replies
- 5 likes
- 90410 Views
- 56 replies
- 5 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 11378 Views
- 24 replies
- 2 likes
- 11378 Views
- 24 replies
- 2 likes
Quero saber como peço reembolso, qual link, email ou número de whatsapp?
Quero saber como peço reembolso, qual link, email ou número de whatsapp? Fiz o pacote universitário mas estou com um celular que desliga toda hora sozinho celular está com defeito, então vai ser impossível de eu usar o meu plano, portanto quero reemb...
- Quero saber como peço reembolso, qual link, email ou número de whatsapp? Fiz o pacote universitário mas estou com um celular que desliga toda hora sozinho celular está com defeito, então vai ser imp...
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- Spotify Star
- 124 Views
- 1 replies
- 0 likes
- 124 Views
- 1 replies
- 0 likes
Solved!! Credit Card payment form wont load [Brasil]
Country: BrasilDevice: Desktop computerOperating System: Windows 10 Pro 21H2 Im trying to subscribe to the monthly plan "Premium Individual", but when i select the Credit Card payment option, the loading indicator is showed, but the form never loads!...
- Country: Brasil Device: Desktop computer Operating System: Windows 10 Pro 21H2 Im trying to subscribe to the monthly plan "Premium Individual", but when i select the Credit Card payment op...
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- Spotify Star
- 382 Views
- 8 replies
- 0 likes
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Credit CardSubscription Credit Card payment problemSubscription Issuesubscription payment
- 382 Views
- 8 replies
- 0 likes
Nem újul meg a csomagom
Igénybe vettem a premium egyéni csomagot az ingyenes első hónappal. Nem mondtam le, mêgis az egy hónap letelte után nem folytatódott az előfizetésem, és újat sem tudok vásárolni. Mi lehet a probléma?
- Igénybe vettem a premium egyéni csomagot az ingyenes első hónappal. Nem mondtam le, mêgis az egy hónap letelte után nem folytatódott az előfizetésem, és újat sem tudok vásárolni. Mi lehet a probléma?
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- Spotify Star
- 135 Views
- 1 replies
- 0 likes
- 135 Views
- 1 replies
- 0 likes
Superuser Contribution I'm premium and there is Ads in the middle of a podcast ? What's going on?
I was listening to a podcast, and now there are ads in the middle of the podcast. That's SO ANNOYING. What's going on ??? The idea of paying for the premium service is not to hear ANNOYING ads. PlanPremium
- I was listening to a podcast, and now there are ads in the middle of the podcast. That's SO ANNOYING. What's going on ??? The idea of paying for the premium service is not to hear ANNOYING ads. ...
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- Casual Listener
- 335 Views
- 2 replies
- 0 likes
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Ads-premium accounts
- 335 Views
- 2 replies
- 0 likes
monthly membership fee is more expensive than regular membership
monthly membership fee is 29.99TL and 3-month membership fee is 95.99TL. 3 months membership is more expensive than regular membership. Why is it 6TL expensive when it should be cheap?
- monthly membership fee is 29.99TL and 3-month membership fee is 95.99TL. 3 months membership is more expensive than regular membership. Why is it 6TL expensive when it should be cheap?
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- Spotify Star
- 247 Views
- 1 replies
- 0 likes
- 247 Views
- 1 replies
- 0 likes
Why cant i upgrade to spotify premium?
When i try to upgrade from a free to a family account it lets me put all my information in but when i hit pay it just loads for a bit and says "The payment failed. Please try again, use a different payment card or a different payment method. Go to ou...
- When i try to upgrade from a free to a family account it lets me put all my information in but when i hit pay it just loads for a bit and says "The payment failed. Please try again, use a different p...
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- Spotify Star
- 311 Views
- 1 replies
- 0 likes
- 311 Views
- 1 replies
- 0 likes
Superuser Contribution Hey, I payed for a premium and deleted the app and got it, it wasn't workin
Before I deleted the app I got a link with a family plan thing which I entered and then the premium features stopped working and then i deleted the app, then got it again and got my account and my premium wasn't working
- Before I deleted the app I got a link with a family plan thing which I entered and then the premium features stopped working and then i deleted the app, then got it again and got my account and my pr...
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- Moderator
- 172 Views
- 1 replies
- 0 likes
- 172 Views
- 1 replies
- 0 likes
Superuser Contribution Not able to access the premium mini weekly plan
Even though l have been using it and renewing it weekly
- Even though l have been using it and renewing it weekly
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- Moderator
- 129 Views
- 1 replies
- 0 likes
- 129 Views
- 1 replies
- 0 likes
Sou premium e não conseguo ouvir no modo offline,pq?
Não conseguo ouvir em offline
- Não conseguo ouvir em offline
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- Spotify Star
- 94 Views
- 1 replies
- 0 likes
- 94 Views
- 1 replies
- 0 likes
Fiz uma conta duo pra usar com meu namorado mas ele não consegue entrar
PlanPremium DuoCountryBrasil My Question or IssueEu e meu namorado começamos a morar juntos a pouco tempo e mudei meu premium pra duo pra ele poder usar tb, antes ele tava num premium com o pai dele. ele não ta conseguindo entrar no meu pq diz que el...
- Plan Premium Duo Country Brasil My Question or Issue Eu e meu namorado começamos a morar juntos a pouco tempo e mudei meu premium pra duo pra ele poder usar tb, antes ele tava nu...
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- Spotify Star
- 253 Views
- 1 replies
- 0 likes
- 253 Views
- 1 replies
- 0 likes
Superuser Contribution I pop aged the £13.99 for premium & on the app it’s still saying I haven’t?
I payed the £14 for my premium duos and on the app i’m still getting the popup saying that I haven’t payed it. What do I do?
- I payed the £14 for my premium duos and on the app i’m still getting the popup saying that I haven’t payed it. What do I do?
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- Moderator
- 116 Views
- 1 replies
- 0 likes
- 116 Views
- 1 replies
- 0 likes
Old account still getting charged can’t log in
My old account is still getting charged and I can’t log in as I can’t remember the password
- My old account is still getting charged and I can’t log in as I can’t remember the password
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- Roadie
- 137 Views
- 1 replies
- 0 likes
- 137 Views
- 1 replies
- 0 likes
Fiz o plano duo mas continua com propaganda. Como fazer o aplicativo reconh
O app não reconhece o plano duo e continuo com propaganda
- O app não reconhece o plano duo e continuo com propaganda
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- Spotify Star
- 718 Views
- 1 replies
- 0 likes
- 718 Views
- 1 replies
- 0 likes
Superuser Contribution how i can get my money back
you took a 55EGP from my credit card without any excuse that makes me mad and I need back my money
- you took a 55EGP from my credit card without any excuse that makes me mad and I need back my money
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- Spotify Legend
- 165 Views
- 1 replies
- 0 likes
- 165 Views
- 1 replies
- 0 likes
Superuser Contribution Setting up Duo where partner already had unactivated Duo
PlanDuoCountryUnited statesDeviceS22 Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI set up Duo today (uograded from premium to duo) and attempted to add my partner. I didn't know beforehand that her account had already ...
- Plan Duo Country United states Device S22 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I set up Duo today (uograded from premium t...
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- Moderator
- 208 Views
- 2 replies
- 0 likes
- 208 Views
- 2 replies
- 0 likes
Superuser Contribution Can you play Spotify premium individual on multiple speakers at the same ti
Can you play Spotify Premium Individual on multiple home speakers at the same time? Thanks
- Can you play Spotify Premium Individual on multiple home speakers at the same time? Thanks
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- Spotify Legend
- 168 Views
- 1 replies
- 0 likes
- 168 Views
- 1 replies
- 0 likes
Superuser Contribution Pourquoi je constate "Votre dernier paiement n'est pas passé" ?
Je constate ceci en ouvrant l'application sur iphone, alors que je participe à un abonnement famille, sachant que les autres utilisateurs n'ont aucun problème. Celui qui paye est un autre utilisateur de l'abonnement, j'ai essayé de quitter l'abonneme...
- Je constate ceci en ouvrant l'application sur iphone, alors que je participe à un abonnement famille, sachant que les autres utilisateurs n'ont aucun problème. Celui qui paye est un autre utilisateur...
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- Spotify Legend
- 239 Views
- 1 replies
- 0 likes
- 239 Views
- 1 replies
- 0 likes
Solved!! Please please please help me load a gift card to my duo plan
You know this whole help and support is bull shit so aggravated with this whole situation
- You know this whole help and support is bull shit so aggravated with this whole situation
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- Spotify Star
- 449 Views
- 2 replies
- 0 likes
- 449 Views
- 2 replies
- 0 likes
Solved!! will my spotify stats be deleted if I change the country?
PlanPremiumCountryAzerbaijanDevice(Iphone 12 mini)Operating System(iOS 16.) Hello! I have a 3 months trial subscriptions which will end on march (Azerbaijan). The thing is, I fly to Turkey very often, and sometimes might stay there for almost a year,...
- Plan Premium Country Azerbaijan Device (Iphone 12 mini) Operating System (iOS 16.) Hello! I have a 3 months trial subscriptions which will end on march (Azerbaijan). The thing is, I f...
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- Spotify Star
- 392 Views
- 1 replies
- 0 likes
- 392 Views
- 1 replies
- 0 likes
Paid for premium but I still have free
I paid for spotify premium, but I haven’t recieved it. What happens now?
- I paid for spotify premium, but I haven’t recieved it. What happens now?
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- Spotify Star
- 135 Views
- 1 replies
- 0 likes
- 135 Views
- 1 replies
- 0 likes