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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
72993 Views
19 replies
98 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
136179 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
77408 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
262509 Views
157 replies
13 likes
PlanFree/PremiumCountryEspanaDeviceiPhone SE2My Question or IssueTenia premium duo, lo cancele y la otra persona ya no tiene premium, pero yo que lo contrate y cancele, me llego un correo de Spotify diciendome que la suscripcion ha fue cancelada; aun...
Plan Free/Premium Country Espana Device iPhone SE2 My Question or Issue Tenia premium duo, lo cancele y la otra persona ya no tiene premium, pero yo que lo contrate y cancele, me llego un corr...
Moderator
254 Views
1 replies
0 likes
When I look how much is my plan I see it in pesos argentinos but when I see my payment it was in dollars. How can I do to pay only in pesos argentinos??? Thanks.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operatin...
When I look how much is my plan I see it in pesos argentinos but when I see my payment it was in dollars. How can I do to pay only in pesos argentinos??? Thanks. Plan Free/Premium Country ...
Visitor
1318 Views
2 replies
0 likes
I activated a 1 year solo subscription on my account via gift card. The rest of my family wants to upgrade to a family subscription paid monthly. What will happen to the remaining 9 months on my gift card subscription?
I activated a 1 year solo subscription on my account via gift card. The rest of my family wants to upgrade to a family subscription paid monthly. What will happen to the remaining 9 months on my gift...
Spotify Star
308 Views
1 replies
0 likes
I need to change my plan to 12 month … as I spend two times for the same subscription… as I didn’t received any message or email that my payment is done
I need to change my plan to 12 month … as I spend two times for the same subscription… as I didn’t received any message or email that my payment is done
Community Legend
373 Views
1 replies
1 likes
I tried to take the offer for the free trial from this URL: https://www.spotify.com/us/claim/paypal/ However after I enter my account details it prompts me to enter a code I’m supposed to receive but doesn’t specify where I’m supposed to receive it. ...
I tried to take the offer for the free trial from this URL: https://www.spotify.com/us/claim/paypal/ However after I enter my account details it prompts me to enter a code I’m supposed to re...
Visitor
33386 Views
15 replies
1 likes
I was shocked in the auto renew when it shows a double price because I thought I'm in the student plan
I was shocked in the auto renew when it shows a double price because I thought I'm in the student plan
Moderator
2697 Views
1 replies
0 likes
fiz o pagamento do Premium universitário, fui taxado e não recebi o serviço
fiz o pagamento do Premium universitário, fui taxado e não recebi o serviço
Spotify Star
273 Views
3 replies
0 likes
Hj dia 17/10 foram cobradas duas vezes o msm valor do meu plano
Hj dia 17/10 foram cobradas duas vezes o msm valor do meu plano
Moderator
222 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Moderator
525 Views
1 replies
0 likes
I am in Austria and cannot pay with my credit cards.
I am in Austria and cannot pay with my credit cards.
Moderator
473 Views
1 replies
0 likes
Credit card was compromised and locked. I am waiting for a new one ....takes a week. Got a notice payment was declined...trying to ask for one week grace til new card arrives but no way to do so
Credit card was compromised and locked. I am waiting for a new one ....takes a week. Got a notice payment was declined...trying to ask for one week grace til new card arrives but no way to do so
Spotify Star
652 Views
1 replies
0 likes
How do I cancel my subscription
How do I cancel my subscription
Community Legend
2011 Views
3 replies
0 likes
my account is set for spain but wanna change to canda and pay subscription with those rates
my account is set for spain but wanna change to canda and pay subscription with those rates
Moderator
420 Views
1 replies
0 likes
It keeps saying its a duplicate account when she tries to login, I will cancel my acct and go to pandora, because this is BS. Its a new account, just using the same account.
It keeps saying its a duplicate account when she tries to login, I will cancel my acct and go to pandora, because this is BS. Its a new account, just using the same account.
Moderator
523 Views
1 replies
0 likes
PlanPremium Individual AND DuoCountryUSADeviceiPhone 12Operating SystemiOS 16.7 My Question or IssueI had a Premium Individual account and signed up for Duo. Now I am being charged for both. I am the plan manager on the DUO and I sent the link to my ...
Plan Premium Individual AND Duo Country USA Device iPhone 12 Operating System iOS 16.7 My Question or Issue I had a Premium Individual account and signed up for Duo. Now I am...
Not applicable
2485 Views
2 replies
0 likes
I trued subscribing for the first time in the student plan and it said the payment failed but it was actually taken from my account then i tried again and the same happened so i subscribed and payed twice but its not workingCountryEgyptDevice(iPhone ...
I trued subscribing for the first time in the student plan and it said the payment failed but it was actually taken from my account then i tried again and the same happened so i subscribed and payed ...
Moderator
278 Views
1 replies
0 likes
I have been paying for Spotify premium on the individual plan. My mum has just set up family premium, which I’ve joined. I can’t seem to able to cancel my individual premium plan. Has my plan automatically been cancelled since I’ve joined the family ...
I have been paying for Spotify premium on the individual plan. My mum has just set up family premium, which I’ve joined. I can’t seem to able to cancel my individual premium plan. Has my plan automat...
Spotify Star
431 Views
1 replies
0 likes
Hi all,I just upgraded my premium account to a Duo account, But when I tried to accept the invite on behalve of my girlfriend I get the error notification that the indicated address does not match. I tried filling in the same address on multiple devi...
Hi all, I just upgraded my premium account to a Duo account, But when I tried to accept the invite on behalve of my girlfriend I get the error notification that the indicated address does not match....
Spotify Star
1112 Views
3 replies
0 likes
PlanPremiumDeviceWindows 10, Samsung Android A51My Question or IssueI previously had 3 months of Spotify Premium and used 2 days worth of it. Then I got a duo plan thinking that it would just activate the subscription then transfer over to my 3 month...
Plan Premium Device Windows 10, Samsung Android A51 My Question or Issue I previously had 3 months of Spotify Premium and used 2 days worth of it. Then I got a duo plan thinking th...
Moderator
378 Views
1 replies
0 likes
PlanFree (As of now)CountryIndiaDeviceN/AOperating SystemWindowsMy Question or IssueI am unable to buy the prepaid version of spotify premium. I am using a debit card, so I understand why this doesn't allow subscriptions, however, the same issue exis...
Plan Free (As of now) Country India Device N/A Operating System Windows My Question or Issue I am unable to buy the prepaid version of spotify premium. I am using a debit card, so I understa...
Not applicable
534 Views
2 replies
0 likes
