Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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Start a topicI dont use Spotify enough to pay for a subscription I'm going to cancel subscription
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
I’ve had premium duo for nearly a year and my husbands account still has ads. He verified his info, etc but it’s got the exact same ads as Spotify free. Can someone explain why we are unable to fix this? An actual person to talk to or email would be ...
Visitor
I’ve had premium duo for nearly a year and my husbands account still has ads. He verified his info, etc but it’s got the exact same ads as Spotify free. Can someone explain why we are unable to fix t...
Maxim
Spotify Star
510 Views
1 replies
0 likes
I can't update my payment info, I've tried literally every possible route and the website glitches out and just gives me a blank black screen with a "back" arrow and I can't message anyone for help because that screen win't load either, has this happ...
Visitor
I can't update my payment info, I've tried literally every possible route and the website glitches out and just gives me a blank black screen with a "back" arrow and I can't message anyone for help b...
Maxim
Spotify Star
304 Views
1 replies
0 likes
PlanPremiumCountryKazakhstanDevicePCOperating SystemWindows 11My Question or IssueThe question is too simple, but I did not find the answer to it.1. If I forgot about the spotify subscription and the money was withdrawn, is it impossible to return th...
Newbie
Plan Premium Country Kazakhstan Device PC Operating System Windows 11 My Question or Issue The question is too simple, but I did not find the answer to it. 1. If I forgot about the spotify ...
Maxim
Spotify Star
271 Views
1 replies
0 likes
PlanPremiumCountryAustriaDeviceGoogle Pixel 6AOperating System My Question or IssueMy partner still has an active Premium subscription and wants to join my Duo subscription. When doing so she is presented the "An error occurred" page. How can she joi...
Newbie
Plan Premium Country Austria Device Google Pixel 6A Operating System My Question or Issue My partner still has an active Premium subscription and wants to join my Duo subscrip...
Maxim
Spotify Star
199 Views
1 replies
0 likes
PlanPremiumCountryArmenia DevicePC, Mi 9TOperating SystemAndroid 11, Windows 10 I noticed there are other subscription plans in other countries. Will there be Spotify Duo and Family plans for my country?
Visitor
Plan Premium Country Armenia Device PC, Mi 9T Operating System Android 11, Windows 10 I noticed there are other subscription plans in other countries. Will there be ...
Billy-J
Spotify Star
3352 Views
3 replies
3 likes
Buenos días, verán a las 10 59 hora ciudad de México dle día 19 de agosto del 2023 intente unirme a spotify prime pero no me dejo q por q la tarjeta ya se había usado quiero saber como me lo pueden compensar o si me pueden dar el premium o si me pued...
Visitor
Buenos días, verán a las 10 59 hora ciudad de México dle día 19 de agosto del 2023 intente unirme a spotify prime pero no me dejo q por q la tarjeta ya se había usado quiero saber como me lo pueden c...
Billy-J
Spotify Star
539 Views
1 replies
0 likes
Sir I created a spotify account on August 9 with my mobile number. I set up AutoPay from PhonePay to get a three month subscription. But now I can't remove autopay. The account is not logging in with the mobile number. Autopay cannot be removed from ...
Visitor
Sir I created a spotify account on August 9 with my mobile number. I set up AutoPay from PhonePay to get a three month subscription. But now I can't remove autopay. The account is not logging in with...
Maxim
Spotify Star
747 Views
1 replies
0 likes
Tengo una promoción de Spotify premium lo quiero utilizar y me dice que ya eh probado premium y no es así, si fuera eso no entiendo porque me mandarían la oferta.
Visitor
Tengo una promoción de Spotify premium lo quiero utilizar y me dice que ya eh probado premium y no es así, si fuera eso no entiendo porque me mandarían la oferta.
Henry_coffin
Music Fan
336 Views
1 replies
0 likes
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...
Visitor
None of the below in formation is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Mac...
Dian
Spotify Legend
238 Views
1 replies
0 likes
I recently got the one month free trial for Premium Individual. Today I saw an email for a three month free trial Individual plan (SAME PRICE!!!), so I canceled the previous one. However, I could not get the three month one, so I got back to the one ...
Newbie
I recently got the one month free trial for Premium Individual. Today I saw an email for a three month free trial Individual plan (SAME PRICE!!!), so I canceled the previous one. However, I could not...
Maxim
Spotify Star
430 Views
1 replies
0 likes
I have a Premium Duo subscription, and I want to switch to Family Plan so I can add my other family members to use Spotify. However, when I want to switch, it notifies me that the 2nd user will lose access to the account immediately.I just want him t...
Casual Listener
I have a Premium Duo subscription, and I want to switch to Family Plan so I can add my other family members to use Spotify. However, when I want to switch, it notifies me that the 2nd user will lose ...
Susan_GP
Moderator
20610 Views
8 replies
0 likes
Is it possible and how to receive a discounted offer for a subscription of around 2’000 annual Premium Family pass for the employees of a company based in Luxembourg. They live in Luxembourg, France, Belgium, Germany and few in Switzerland ? Until no...
Newbie
Is it possible and how to receive a discounted offer for a subscription of around 2’000 annual Premium Family pass for the employees of a company based in Luxembourg. They live in Luxembourg, France,...
Maxim
Spotify Star
647 Views
1 replies
0 likes
PlanHas Premium Hulu, wants Premium Student SpotifyCountryUSADeviceSamsung galaxy S21 ultra, Samsung notebook 9, Xbox One, Vizio smart TV (2020), apple TV Operating System(Windows 10) My Question or IssueI am an existing premium Hulu subscriber who i...
Visitor
Plan Has Premium Hulu, wants Premium Student Spotify Country USA Device Samsung galaxy S21 ultra, Samsung notebook 9, Xbox One, Vizio smart TV (2020), apple TV Operating System (Windows ...
Maxim
Spotify Star
280 Views
1 replies
0 likes
PlanDUOCountrySPAINDeviceIphone 14 Operating System My Question or IssueI have a account with one person who i don't have anymore relation and i can't get out and pay my own premium subscription
Visitor
Plan DUO Country SPAIN Device Iphone 14 Operating System My Question or Issue I have a account with one person who i don't have anymore relation and i can't get ...
Maxim
Spotify Star
380 Views
1 replies
0 likes
I have had a Premium subscription for years. I bought a new phone after breaking my old one and logged in on the new one. It showed my account as Free. I thought maybe I was logged on too many devices (including the old, broken phone), used the log o...
Casual Listener
I have had a Premium subscription for years. I bought a new phone after breaking my old one and logged in on the new one. It showed my account as Free. I thought maybe I was logged on too many device...
Eni
Moderator
738 Views
2 replies
0 likes
My Question or IssueMe cambié de plataforma y me mandan un correo para que regrese, luego de pensarlo un tiempo veo un correo que me da un mes gratis y luego cobro normal.me ayudan a que esto se cumpla
Visitor
My Question or Issue Me cambié de plataforma y me mandan un correo para que regrese, luego de pensarlo un tiempo veo un correo que me da un mes gratis y luego cobro normal. me ayudan a que esto se ...
Alex
Spotify Legend
217 Views
1 replies
0 likes
I bought a Spotify premium subscription (12-month) for me on Amazon.com (US website) to be used for upgrade of my Spotify account registered in another country, but I got the above error message.Now, I am caught in between 1. Spotify (subscription up...
Casual Listener
I bought a Spotify premium subscription (12-month) for me on Amazon.com (US website) to be used for upgrade of my Spotify account registered in another country, but I got the above error message. No...
Dany_M
Casual Listener
1445 Views
2 replies
0 likes
I used a gift card and it doesn’t work
Visitor
I used a gift card and it doesn’t work
Lyubka
Moderator
314 Views
1 replies
0 likes
I have issued a Premium subscription that costs 4.99 USD. and there it was stated that the first month is free. But I was charged 11.50 USD.PlanFree/PremiumCountryKyrgyzstan Device(iPhone 11)Operating System(iOS 16.1) My Question or Issue
Newbie
I have issued a Premium subscription that costs 4.99 USD. and there it was stated that the first month is free. But I was charged 11.50 USD. Plan Free/Premium Country Kyrgyzstan Device (i...
Maxim
Spotify Star
453 Views
1 replies
0 likes