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Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...
My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...
Hey Spotify Community/Spotify Help Team, I am currently using PayPal as my payment method for my subscription at the moment and am being charged an extra amount beyond what is advertised. I am currently on the student plan for 5.99 and am getting cha...
I have subscribed to two different accounts and i need to cancel one of them unfortunately i do not now the other account info.
PlanFree/PremiumCountryINDIAOperating SystemAndroid, Windows 10 My Question or IssueI tried many times to pay recurring payments for Spotify student plan but every time the one month plan arises and there is no recurring payments plan. I already cont...
Хочу приобрести подписку. Локализацию показывает Украина но на данный момент я проживаю в РФ. При оплате картой Яндекс денег выдает ошибку. Что делать? PlanПремиум дуоCountryРоссия. Прошу заменить в профиле.DeviceXiaomi a1Operating SystemAndroid My Q...
PlanPremium (Student)CountryIndonesiaDeviceASUS K43SJOperating SystemWindows 10 My Question or IssueI have Student Discount verified by SheerID , and im about to upgrade my spotify to premium with student discount and use mobile payment monthly for 1...
PlanFreeCountrySerbia My Question or IssueHere's the thing. I live in a country where Spotify has only this year become officially supported and I absolutely refuse to set my country to this one. I've been using a VPN to listen to the US catalogue. A...
PlanPremiumCountryNigeriaDeviceitel a56 My Question or Issuemy premium plan would typically bill on the 2nd, but last month there was no money on the card so it did not. on the 23rd of the month when there was finally money in it i changed the plan t...
PlanPremiumCountryAustria My Question or Issue Hello, I'm a premium member for some time now and I've noticed that all of a sudden I get ads in between podasts (or at the beginnung/ending of an episode).Now I mostly listen to american podcasts and th...
PlanPremiumCountryMaltaDeviceRedmi k20 ProOperating SystemAndroid My Question or IssueWhy, even being a paid customer, each and every time I open the app, I receive a fullpage banner with some random ads? I pay for premium because of the ads, and now...
Hello! Today I requested a refund and I was wondering how long does it take spotify to give us a refund? Thank you!
It's been 3 days i'm trying to get the code from the tiktok offer for the 4 month subscription but i can't find it, please help me. - No it isn't on the page - No it isn't in the link of the page
PlanPremiumCountrySingapore My Question or IssueApparently I still have ~3 months left on my yearly individual subscription. So will the remaining months adds up if I renew the same subscription now? Will it be 3+12= 15 months if I renew?
Hey! I hope you are safe and doing well. I had a quick question regarding the change in location. I am from India but will soon be travelling to the US for my further studies. Will my premium One-year plan continue uninterrupted? Secondly, will I be ...
i took premium family on 2nd july. Today is 2nd August but cant pay today for some reason will be able to pay after 1/2 days. Will my subscription end? and if so can the people who were in my family rejoin me again?
I was billed as usual for Premium Family this month, but now my account only has the Free plan.
PlanIt was Premium, but should have Duo CountryIndia DeviceBrowserOperating SystemWindows My Question or IssueI just saw an option to upgrade to a duo plan and basically opted for it for a 6 month period (It did not let me upgrade to a one year plan)...
So today I bought a 3 month premium gift card, and the cashier gave me my activation receipt. I tried putting in the code only for it to say BOTH “something went wrong” and “unfortunately this premium code does not seem to be valid” I have switched t...
I am considering switching from Premium to Duo to so my husband can have his own account. However, if he doesn't like using it, can I switch back to Premium right away, or am I stuck with Duo for 12 months? There's mention in the terms that you can o...
PlanPremiumCountryDenmarkDevicePcOperating SystemWindows My Question or IssueThis comes up after I try to pay for normal premium. The text not highlighted means "May be temporarily down, or permanently moved to a new URL." Does anyone know how I can ...
I have paid for 9 months as part of a promotional campaign. However I get only six months validity!