Conta premium

[Gabriellesant15]

Boa noite realizei pagamento da conta Premium, foi debitado o valor do meu cartão, mais até agora nada, mostra como se eu não tivesse assinado nenhuma conta

[Aimee_T]

Hey @Gabriellesant15, welcome to the Spotify Community!

We hope you don't mind that we reply in English.

Try to log out/ log in and see if your Premium activates. If a log out/ log in doesn’t work check your inbox. Did you get a confirmation email after upgrading?

If you have your subscription confirmation and it’s still not appearing you may have created a second account and upgrade that one on accident. Please follow this guide in our FAQ to find out if you have a second account.

Also you can get Portuguese support via email with this contact form. You can also find us on Facebook or Twitter.

Take care 🙂