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Credit card problem

Credit card problem

Hi, 

I had to change my credit card due to a fraud. But I started a Spotify premium for students last month so I'm still using it freely with the free month that comes with the subscription. In two days, I'll have to pay the first month of my subscription but it will not be possible because I don't have the credit card I give the information of and I still won't have my new credit cart. What Am I suppose to do. 

 

 

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2 Replies

Hey there @Mo574

 

Help’s here!
 

If you've been successfully verified for the student discount offer you can still use it for the duration of one year. If the monthly payment for your subscription fails, you won't immediately lose your Premium. We’ll try to take the payment again over the next few days.

 

But in case you lose your Premium after the attempts on our side to receive your payment, you just need to resubscribe again here once you've got your new card. The discount will still be applied to the monthly fee. 

 

Hope this helps. Let us know if you have any more questions.  

Thank you so much for your help ! 

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