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Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...
My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...
When I click on the Subscription button on left hand side , there is no appearance of CHANGE or CANCEL. I am at a loss as to how to cancel the subscription.PlanFreeCountryItalyDevice Samsung tabletOperating SystemDont know My Question or IssueHow to ...
How do I go about canceling the Hulu subscription from the student plan so I can get the commercial free plan from Hulu. I phoned Hulu but they said I have to get it done through the Spotify but I don't see where to do it in my Spotify account.
PlanPremiumCountry DeviceIphoneOperating Syste My Question or IssueHello, my son age 25 subscribed for the monthly spotify using my bank account info. I have asked him to cancel and I continue to get charged. Is there anyway for me to cancel my payme...
Hi, I have been charged the full price, after a year being on student discount. I guess I had to reconfirm my student status. I have done that, but this month I have again bern charged full price. My bf is still on student discount without problems a...
PlanPremiumCountryColombia I'm trying to get Spotify premium but when I pay, I got an error telling that an error has occurred with the payment, try again or use another payment method. I already contact my bank and they say my card is ok and can pro...
Hi, My account was initiated by a friend in poland and she was paying on behalf me from her bank account in poland. now she stopped paying and i would like to pay from my debit card (egyptian bank). When i try to do that, it keeps telling me that i n...
iPhone XS MAX My Question or IssueHello, I have a premium account with my mobile subscription and it’s turned on but when I go to spotify I’m suddenly a free user. Please fix this for me. It’s very annoying.
PlanFreeCountry USA DeviceiPhone 8Operating SystemiOS 10 I have a Hulu account with ads. I got it for a discount that I had gotten at some point last year. I saw that I could get Spotify premium since I have Hulu but I have to switch the billing to S...
PlanPremiumCountryCanada Device(iPhone 10SOperating System(iOS 12.2.) My Question or Issue I registered spotify as a premium membership for the google home mini promo, but I still haven’t gotten an E-mail for that. How can I get an email?
PlanFreeCountryCanadaDevicePCOperating SystemWindows 10 My Question or Issuethe only payment option im given is paysafe card- i want to get just a 1 month subscription because i realize with the prepaid visa i have it's not going to renew, but im not...
PlanPremiumCountryUnited States Device iPhone 6sOperating SystemiOS 12.1 My Question or IssueI have a premium account but I can’t play offline. My music is downloaded but still won’t let me play offline.
Hello, my question is, can I postpone payments for my premium account for a couple months and then be billed in a lump-sum once I am able? I have done a debt-consolidation and cancelled my credit card but have no way to maintain my premium account te...
hi, i bought premium with KLARNA, you booked the money from my bank account, then i canceld the subscription , and i never get my premium i bought before =D. plz help
Plan PremiumCountry UK Device LaptopOperating System Windows 10,etc. My Question or IssueGuys, so I joined Spotify Premium - £14.99 / month and saw a promo for a "free" google mini link to a google page. I never got the email, but I clicked on the go...
I have the premium package how can i get the Hulu with it
I've read some places that it's only good for 3 months and then it will go to 12.99 for both. Is this true or will this stay the same price as Spotify premium for as long as I am a subscriber?
I have been paying a premium account for years and suddenly It changed to free. It should be impossible because in my credit card appear the expense USD 2.45.please, I need an urgent answer.thanks, Ines PlanPremiumCountryArgentina
When I try to go the "My Service" from the link you provided, it redirects me back to the "Account" page. What am I missing? I bought a year's worth of Premium back in January. Do I have to re-sign up or something to get Hulu to show up? I also made ...
PlanFamily PlanCountry DeviceGalaxy 9Operating SystemAndroid Oreo, Windows 10 My Question or Issue whenever I got to this link https://www.spotify.com/ca-en/googlehome/redeem/ to try and get the free google home mini, I am told I am not eligible for ...
I never had premiumPlanPremiumCountryUSADeviceSamsung Galaxy S10+Operating SystemAndroid Oreo My Question or IssueTried doing the Samsung promo, says I'm not eligible for it.Thanks in advance