Credit card wont go through.

[Brockolee]

Plan

Free/Premium

Country

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

I have money in my account and my bank says it has no problem on there end. I've used it on Amazon this morning so I know that's not the problem. I had premium before using the same card. Dropped premium for few months  and now trying to go back on it and it won't accept my card. All I want is to give them mo ey and my music back

[Alex]

Hi there @Brockolee,

Thanks for reaching out about this in the Community.

Try opening this link here. This should lead you to a Premium signup page with no trial month, which may be causing the issue.

Let me know if that worked for you 🙂

If not, please attach a screenshot of the error you're getting.