Deducted money from credit card but no premium

IevaxD · 2019-06-11

Plan

Free

Country

Lithuania

Device

Samsung galaxy a8 2018

Operating system

Android

My Question or Issue

So I wanted to get the premium for 0.99eu for 3 months. I added all the credit card information and tried to order it but it said something like "youve already had this trial" and the price changed to 6.99eu . So i didnt got the premium but I lost the 0.99eu from card

Billy-J · 2019-06-12

Hey @IevaxD, I'll be happy to help.

Have you tried Premium in the past, or use your payment card on any of Spotify's services? Also, do you see a charge on your account?

Keep me posted 🙂

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