Deducted money from credit card but no premium

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Deducted money from credit card but no premium

IevaxD
Newbie

 

Plan

Free

 

Country

Lithuania

 

Device

Samsung galaxy a8 2018

 

Operating system

Android

 

My Question or Issue

So I wanted to get the premium for 0.99eu for 3 months. I added all the credit card information and tried to order it but it said something like "youve already had this trial" and the price changed to 6.99eu . So i didnt got the premium but I lost the 0.99eu from card

 

1 Reply

Re: Deducted money from credit card but no premium

Rock Star 22
Rock Star 22

Hey @IevaxD, I'll be happy to help.

 

Have you tried Premium in the past, or use your payment card on any of Spotify's services? Also, do you see a charge on your account?

 

Keep me posted :) 

Billy-JRock Star 22
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