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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
69723 Views
18 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
133916 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
71514 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
254795 Views
156 replies
13 likes
PlanPremiumCountryNorwayDeviceHuaweiOperating System(iOS 10 and Android My Question or IssueI just found out that my old old iphone still has a running payment at spotify premium, but I cant use it. I have the same email adress, account log in info, ...
Plan Premium Country Norway Device Huawei Operating System (iOS 10 and Android My Question or Issue I just found out that my old old iphone still has a running payment at...
Spotify Legend
717 Views
3 replies
0 likes
I checked my credit card statement recently and saw that I was receiving double bills for Spotify. One was coming from Apple - for a total of $13.80 which I can see in my App Store settings is my monthly subscription cost. The other is coming from Sp...
I checked my credit card statement recently and saw that I was receiving double bills for Spotify. One was coming from Apple - for a total of $13.80 which I can see in my App Store settings is my mon...
Spotify Legend
2885 Views
7 replies
0 likes
I was invited to family plan. We live at the same address and i entered accurate address, but spotify still says that i didn't verify my account. What is the problem?
I was invited to family plan. We live at the same address and i entered accurate address, but spotify still says that i didn't verify my account. What is the problem?
Spotify Legend
1370 Views
4 replies
0 likes
As I was updating my payment information my account switched from Premium to Family-Premium.I went instantly to change it back, but now you have charged me 14,90€. I would like to get a partial refund on that, since I feel that this was out of my con...
As I was updating my payment information my account switched from Premium to Family-Premium. I went instantly to change it back, but now you have charged me 14,90€. I would like to get a partial ref...
Community Legend
636 Views
1 replies
0 likes
PlanPremiumCountryUsaDeviceLg stylo 2 My Question or IssueAfter updating payment info for spotify premium, i lost access to hulu.
Plan Premium Country Usa Device Lg stylo 2 My Question or Issue After updating payment info for spotify premium, i lost access to hulu.
Spotify Legend
525 Views
1 replies
0 likes
Im from mexico i allready pay per family plan but i obly have access to fre spotify help please
Im from mexico i allready pay per family plan but i obly have access to fre spotify help please
Spotify Legend
520 Views
1 replies
0 likes
Ik heb sinds gisteren een nieuwe telefoon. Aan mijn abonnement is niks veranderd. Op mijn oude telefoon had ik een Premium account. Het bedrag hiervan wordt maandelijks van mijn rekening afgeschreven. Op mijn nieuwe telefoon heb ik ook de Spotify app...
Ik heb sinds gisteren een nieuwe telefoon. Aan mijn abonnement is niks veranderd. Op mijn oude telefoon had ik een Premium account. Het bedrag hiervan wordt maandelijks van mijn rekening afgeschreven...
Spotify Legend
13047 Views
1 replies
2 likes
I dont understand why i lose all my music and i was charge for the Premium on Aug 1, 2017 on my paypal account. Now when i login into i have no music and its says i have to sign up again for Premium and i am not going to sign up again if i was alread...
I dont understand why i lose all my music and i was charge for the Premium on Aug 1, 2017 on my paypal account. Now when i login into i have no music and its says i have to sign up again for Premium ...
Spotify Legend
443 Views
1 replies
0 likes
I just wanted to ask: does my normal premium contract get canceled automaticly if I join the premium family via email-invitation. Like dont I have to cancel the contract myself?
I just wanted to ask: does my normal premium contract get canceled automaticly if I join the premium family via email-invitation. Like dont I have to cancel the contract myself?
Spotify Legend
447 Views
1 replies
0 likes
So I have two Spotify accounts and both of the emails have been deactivated and there is no way getting them back. I have no way of contacting customer support because in order to contact you must be logged into the account. So basically I have no wa...
So I have two Spotify accounts and both of the emails have been deactivated and there is no way getting them back. I have no way of contacting customer support because in order to contact you must be...
Spotify Star
466 Views
1 replies
0 likes
PlanDisable 1 payment from my cardCountryTurkey Device(samsung galaxy s8)Operating System(Android Oreo.) My Question or IssueSpotify does 2 payment at same card at month with diffrent payment codes how can i cancel one
Plan Disable 1 payment from my card Country Turkey Device (samsung galaxy s8) Operating System (Android Oreo.) My Question or Issue Spotify does 2 payment at sam...
Spotify Star
400 Views
1 replies
0 likes
Please I don't know what can I do
Please I don't know what can I do
Spotify Star
408 Views
1 replies
0 likes
PlanPremium OfferCountryCanadaMy Question or IssueI was charged the regular full month instead of 0.99$ for 3 months as announced. I'm sure that probably spotify put some small letters somewhere to do so, but for me, it looks like a scam. I am very d...
Plan Premium Offer Country Canada My Question or Issue I was charged the regular full month instead of 0.99$ for 3 months as announced. I'm sure that probably spotify put some small letters some...
Spotify Legend
945 Views
2 replies
0 likes
I tried to change my country from Netherlands to Spain, however, when cancelling my Premium/Family account, I get below error message. I need this change to add my family to the account as I´ve moved back to Spain. Anyone can help out?
I tried to change my country from Netherlands to Spain, however, when cancelling my Premium/Family account, I get below error message. I need this change to add my family to the account as I´ve moved...
Roadie
624 Views
5 replies
0 likes
PlanPremium studentCountry DeviceiPhone 7; iPad Operating System(iOS 10 My Questionmy student discount has been canceled too early. Should have been for 12 months (April 2018 - March 2019) but has been discontinued by December 2018. PayPal history fo...
Plan Premium student Country Device iPhone 7; iPad Operating System (iOS 10 My Question my student discount has been canceled too early. Should have been for 12 months (...
Roadie
468 Views
1 replies
0 likes
Hallo ihr lieben, kann ich meine 3 Monate Premium für 0,99€ noch bekommen wenn ich ca. 4 Monate jetzt schon mir immer Premium über diese Geschenkkarten geholt habe? Denn ich habe jetzt seit längerer Zeit PayPal und wollte mir jetzt die 3 Monate Premi...
Hallo ihr lieben, kann ich meine 3 Monate Premium für 0,99€ noch bekommen wenn ich ca. 4 Monate jetzt schon mir immer Premium über diese Geschenkkarten geholt habe? Denn ich habe jetzt seit lä...
Spotify Star
657 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Star
580 Views
1 replies
0 likes
PlanFree/Premium - BOTHCountry - USA Device(Phone XSOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue - I have two user names - scanlonbrooke6 (my free account) and brookescanlon (my premium account). I use brookescanlon, h...
Plan Free/Premium - BOTH Country - USA Device (Phone XS Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue - I have two user names - scanlonbroo...
Spotify Star
500 Views
1 replies
1 likes
I'm currently on a Spotify Family account with my old roommates, and now I'd like to switch to a family account with my family. I am not the Family account holder, I'm one of the users linked to the Family account. To my understanding, I have to canc...
I'm currently on a Spotify Family account with my old roommates, and now I'd like to switch to a family account with my family. I am not the Family account holder, I'm one of the users linked to the ...
Community Legend
447 Views
1 replies
0 likes
PlanFree/PremiumCountryThe NetherlandsDevicePc/S9+Operating SystemWindows 10 My Question or IssueHello, I paid for the 3 months for 1 euro thingy and didnt get it after waiting for 1 hour i made another account and tried again didnt get premium on th...
Plan Free/Premium Country The Netherlands Device Pc/S9+ Operating System Windows 10 My Question or Issue Hello, I paid for the 3 months for 1 euro thingy and didnt get it after waiti...
Casual Listener
741 Views
6 replies
0 likes
