Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Casual Listener
- 109162 Views
- 70 replies
- 9 likes
- 109162 Views
- 70 replies
- 9 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Casual Listener
- 13388 Views
- 26 replies
- 2 likes
- 13388 Views
- 26 replies
- 2 likes
Superuser Contribution How do I get Hulu with my Spotify premium family plan?
I read that Spotify now will allow you a Hulu account if you have a premium account for no additional cost. I found some info and link to get access to Hulu, but when I follow it, it is trying to make me sign up for a regular spotify premium account ...
- I read that Spotify now will allow you a Hulu account if you have a premium account for no additional cost. I found some info and link to get access to Hulu, but when I follow it, it is trying ...
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- Spotify Legend
- 1122 Views
- 4 replies
- 0 likes
- 1122 Views
- 4 replies
- 0 likes
Superuser Contribution My account is not linked on Family Premium wife paid subscription
PlanFree/PremiumCountry Device Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have Premium Family Because of an issue with my wallet being lost my wife paid the family subscription. My account is suspended and the payme...
- Plan Free/Premium Country Device Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have Premium Family Because of an issue with my wa...
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- Spotify Legend
- 483 Views
- 3 replies
- 0 likes
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Account
- 483 Views
- 3 replies
- 0 likes
- 1543 Views
- 1 replies
- 0 likes
Solved!! Geschenkkarte lässt sich nicht einlösen
Ich habe via Amazon einen Spotify Gutschein im Wert von 30€ erhalten, dieser lässt sich nicht einlösen. Nach der (erfolgreichen) Anmeldung erscheint beim Code eingeben das Feld " This Value should not be blank". Auch ein Browserwechsel und manuelles ...
- Ich habe via Amazon einen Spotify Gutschein im Wert von 30€ erhalten, dieser lässt sich nicht einlösen. Nach der (erfolgreichen) Anmeldung erscheint beim Code eingeben das Feld " This Value should no...
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- Spotify Star
- 13421 Views
- 1 replies
- 0 likes
- 13421 Views
- 1 replies
- 0 likes
Superuser Contribution I can't get premium
PlanFree/PremiumCountryTurkeyDeviceiPhone 6S, Macbook Pro, Monster NotebookOperating SystemiOS 12, High Siearra, Windows 10 My Question or IssueWhen I try to get premium payment page failing and yes my cards open for internet but I'm always getting t...
- Plan Free/Premium Country Turkey Device iPhone 6S, Macbook Pro, Monster Notebook Operating System iOS 12, High Siearra, Windows 10 My Question or Issue When I try to get prem...
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- Regular
- 619 Views
- 10 replies
- 0 likes
- 619 Views
- 10 replies
- 0 likes
Subscription change without knowledge
PlanFree/PremiumCountryUkDeviceIphone XSOperating System(iOS 12.) My Question or IssueI’ve onlh just noticed that my subscription seemed to have changed from Premium to Family in November 18. This meant I’ve been paying £14.99 rather than £9.99 month...
- Plan Free/Premium Country Uk Device Iphone XS Operating System (iOS 12.) My Question or Issue I’ve onlh just noticed that my subscription seemed to have changed from Premium to Famil...
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- Roadie
- 316 Views
- 1 replies
- 0 likes
- 316 Views
- 1 replies
- 0 likes
Doble cargo
Buen día! Hace más de un año que era usuaria premium y pagaba mi correspondiente cuota mes a mes( se cobraba de mi tarjeta de crédito)En el mes de enero de este año cambie a plan familiar siendo yo la encargada del plan(cada mes se debitaría de mi ta...
- Buen día! Hace más de un año que era usuaria premium y pagaba mi correspondiente cuota mes a mes( se cobraba de mi tarjeta de crédito)En el mes de enero de este año cambie a plan familiar sien...
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- Roadie
- 596 Views
- 1 replies
- 0 likes
- 596 Views
- 1 replies
- 0 likes
My Account Premium
I've delayed a payment and lost my Premium account, now I've tried with 3 different credit cards and an error occurs in payment... and I'm sure the problem is not any of the cards. Has anyone ever had a similar problem?
- I've delayed a payment and lost my Premium account, now I've tried with 3 different credit cards and an error occurs in payment... and I'm sure the problem is not any of the cards. Has a...
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- Roadie
- 217 Views
- 1 replies
- 0 likes
- 217 Views
- 1 replies
- 0 likes
premium to student
PlanPremiumCountry USA Device(iPhone8)Operating SystemiOS 10 My Question or IssueI have a Premium account and I am a student. I recently submitted my student info & received an email stating my student discount is good for 1 year, yet my account was ...
- Plan Premium Country USA Device (iPhone8) Operating System iOS 10 My Question or Issue I have a Premium account and I am a student. I recently submitted my student info...
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- Roadie
- 414 Views
- 1 replies
- 0 likes
- 414 Views
- 1 replies
- 0 likes
My Premium is gone and I can't log in to my devices.
PlanPremiumCountryNorwayDeviceiPhone 7Operating SystemWindows 10 My Question or IssueAfter changing my password my Premium subscription has disappeared and I can't log in to either the iPhone or Win10 app. I can only log in through my browser.
- Plan Premium Country Norway Device iPhone 7 Operating System Windows 10 My Question or Issue After changing my password my Premium subscription has disappeared and I can't log in to ...
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- Composer
- 590 Views
- 10 replies
- 0 likes
- 590 Views
- 10 replies
- 0 likes
Premium membership
My spotify is premium . The bank receive payment every month.. But on the site my membership doesnt appear as premium. How can I cancel the premium membership {snip - Community Moderator edit}
- My spotify is premium . The bank receive payment every month.. But on the site my membership doesnt appear as premium. How can I cancel the premium membership {snip - Community Moderator e...
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- Roadie
- 264 Views
- 1 replies
- 0 likes
- 264 Views
- 1 replies
- 0 likes
Google home offer
Hi, I upgraded my account today to family and took advantage of the offer of a google home speaker, but I have since updated my email address on my account so can the redeem information be sent to my new email address?thanks
- Hi, I upgraded my account today to family and took advantage of the offer of a google home speaker, but I have since updated my email address on my account so can the redeem information be sent to my...
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- Spotify Star
- 308 Views
- 1 replies
- 0 likes
- 308 Views
- 1 replies
- 0 likes
3 month gift card doesn't work
PlanFreeCountryMexicoDeviceSamsung Galaxy 8+ My Question or IssueI bought a 3 month gift card the other day and it does not work. I have already checked with the store to make sure it's activated, I tried e-mailing the company (Spotify), I used the a...
- Plan Free Country Mexico Device Samsung Galaxy 8+ My Question or Issue I bought a 3 month gift card the other day and it does not work. I have already checked with the store to make su...
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- Composer
- 450 Views
- 1 replies
- 0 likes
- 450 Views
- 1 replies
- 0 likes
From free Starbucks Premium to paid premium
PlanFree/Premium through Starbucks My Question or IssueI am quitting Starbucks in a few weeks and would like to start paying for my premium Spotify. How will I go about doing this without losing all my music I have saved?
- Plan Free/Premium through Starbucks My Question or Issue I am quitting Starbucks in a few weeks and would like to start paying for my premium Spotify. How will I go about doing this withou...
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- Composer
- 1247 Views
- 1 replies
- 0 likes
- 1247 Views
- 1 replies
- 0 likes
Spotify student premium charged full price
so yeah, i was confirmed for the student discount but still got charged full. Can someone fix this. who do i talk to.
- so yeah, i was confirmed for the student discount but still got charged full. Can someone fix this. who do i talk to.
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- Not applicable
- 851 Views
- 2 replies
- 0 likes
- 851 Views
- 2 replies
- 0 likes
$49 charge? Is this somewhere between free and premium? I still get ads.
My Question or IssueI'm getting a charge for $49 and get TONS of ads all day. If I have free, that's fine, but then what's the $49 for? I have spotify on my desktop/laptop/phone. I'm getting worn out trying to get an answer thru the thick wall betwee...
- My Question or Issue I'm getting a charge for $49 and get TONS of ads all day. If I have free, that's fine, but then what's the $49 for? I have spotify on my desktop/laptop/phone. I'm getting worn o...
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- Spotify Star
- 261 Views
- 1 replies
- 0 likes
- 261 Views
- 1 replies
- 0 likes
3 month subscription
=PlanFreeCountryCanadaMy Question or IssueI want to buy a 3 month subscription but its only letting me use paysafecard and I just want to use the prepaid card I bought. Anyone know how to not use paysafecard and just use regular credit cards or prepa...
- = Plan Free Country Canada My Question or Issue I want to buy a 3 month subscription but its only letting me use paysafecard and I just want to use the prepaid card I bought. Anyone know how to...
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- Spotify Star
- 796 Views
- 1 replies
- 0 likes
- 796 Views
- 1 replies
- 0 likes
Spotify for Students not activated
PlanPremiumCountryCzech RepublicMy Question or IssueHi,I have used SheerID to verify that I am a student. I got an email which stated that verification was succesful. Few minutes ago my premium trial period has expired and I was charged full premium ...
- Plan Premium Country Czech Republic My Question or Issue Hi, I have used SheerID to verify that I am a student. I got an email which stated that verification was succesful. Few minutes ago my p...
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- Composer
- 1108 Views
- 1 replies
- 0 likes
- 1108 Views
- 1 replies
- 0 likes
Solved!! Google Home for Premium Students
PlanPremium for StudentsCountryUK My Question or IssueHi team, I'm looking to claim for the Google Home mini however when I click the 'Already have Premium or Home' button on the claim page, it redirects me to purchase family. Hitting the 'switch pla...
- Plan Premium for Students Country UK My Question or Issue Hi team, I'm looking to claim for the Google Home mini however when I click the 'Already have Premium or Home' button o...
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- Spotify Star
- 1522 Views
- 1 replies
- 0 likes
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googleHomeMiniPremiumStudent
- 1522 Views
- 1 replies
- 0 likes
Reset phone, can't download songs anymore
PlanPremiumCountryGermanyDeviceSony Xperia Z5Operating SystemAndroid 9 My Question or IssueI had to reset my phone yesterday. Ever since I could not download songs over Spotify anymore. Everytime I try it the app says "Try getting premium". Thing is,...
- Plan Premium Country Germany Device Sony Xperia Z5 Operating System Android 9 My Question or Issue I had to reset my phone yesterday. Ever since I could not download songs ov...
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- Community Legend
- 1186 Views
- 1 replies
- 0 likes
- 1186 Views
- 1 replies
- 0 likes