Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 164606 Views
- 110 replies
- 12 likes
- 164606 Views
- 110 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 18489 Views
- 27 replies
- 4 likes
- 18489 Views
- 27 replies
- 4 likes
Superuser Contribution GIFT CARD FAILURE
Multiple users are now reporting that gift card PIN codes are simply not working. I reported this issue here in the community on April 16, after I was unable to resolve the problem through Twitter with @SpotifyCares. Here is a link to my post from Ap...
- Multiple users are now reporting that gift card PIN codes are simply not working. I reported this issue here in the community on April 16, after I was unable to resolve the problem through T...
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- Spotify Legend
- 4053 Views
- 17 replies
- 0 likes
- 4053 Views
- 17 replies
- 0 likes
O código do gift card foi utilizado mas o Premium não foi ativado.
Meu premium não foi ativo mesmo com o cartão presente perdendo validadePlanFree/PremiumCountryBrasilDeviceMotorola moto g 5 plusOperating SystemAndroid My Question or Issue
- Meu premium não foi ativo mesmo com o cartão presente perdendo validade Plan Free/Premium Country Brasil Device Motorola moto g 5 plus Operating System Android My Question or Issue ...
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- Casual Listener
- 975 Views
- 6 replies
- 0 likes
- 975 Views
- 6 replies
- 0 likes
Premium doesn’t work on iphone
PlanPremiumCountryUS DeviceiPhone xs max My Question or IssuePremium works on my pc. on my iphone it shows I have premium but won’t show my saved songs or any other premium feature. I does say I have premium as well. I’ve tried logging in with both m...
- Plan Premium Country US Device iPhone xs max My Question or Issue Premium works on my pc. on my iphone it shows I have premium but won’t show my saved songs or any other premiu...
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- Spotify Star
- 208 Views
- 1 replies
- 0 likes
- 208 Views
- 1 replies
- 0 likes
Remove Hulu ads from Premium accounts.
PlanPremiumCountryUS DeviceallOperating SystemAndorid My Question or IssuePlease remove all Hulu ads from Premium subscription. NOTE: All "Notifications" setting such as email and push are turned off but Hulu ads persist. If Hulu ads continue, a next...
- Plan Premium Country US Device all Operating System Andorid My Question or Issue Please remove all Hulu ads from Premium subscription. NOTE: All "Notifications" setting such ...
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- Spotify Star
- 5570 Views
- 4 replies
- 1 likes
- 5570 Views
- 4 replies
- 1 likes
Payments to Spotify keep coming out of my account.
Hi,Payments to Spotify continue to come out of my credit card, (29th of each month) even though I have a free subscription. At some stage I had a Facebook linked account but that is closed. Also, my son used my credit card for a while for his premium...
- Hi, Payments to Spotify continue to come out of my credit card, (29th of each month) even though I have a free subscription. At some stage I had a Facebook linked account but that is closed. Also, m...
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- Casual Listener
- 746 Views
- 2 replies
- 0 likes
- 746 Views
- 2 replies
- 0 likes
I've started a free trial and after a short period of time i was charged for premium.
PlanPremiumCountryIsraelDeviceiPhone X Operating SystemiOS 12.2 My Question or IssueI have started a free trial and after a short period of time i decided to buy premium expecting my free trial to stay and that i wouldn't be charged immidiately. Coul...
- Plan Premium Country Israel Device iPhone X Operating System iOS 12.2 My Question or Issue I have started a free trial and after a short period of time i decided to buy...
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- Roadie
- 188 Views
- 1 replies
- 0 likes
- 188 Views
- 1 replies
- 0 likes
Spotifyed refusing to honor free home mini
So i'm from canada thepromotion sounded tempting, so i thought i'd give spotifyed a shot it always seemed interesting to me and a free home mini was a great motivater. so i get premium, they tell me its going to take a week or so til i get my code, s...
- So i'm from canada thepromotion sounded tempting, so i thought i'd give spotifyed a shot it always seemed interesting to me and a free home mini was a great motivater. so i get premium...
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- Casual Listener
- 414 Views
- 2 replies
- 0 likes
- 414 Views
- 2 replies
- 0 likes
Conta premium errada
Assinei minha conta premium em uma outra conta minha, tem como transferir o premium pra conta que eu realmente uso?
- Assinei minha conta premium em uma outra conta minha, tem como transferir o premium pra conta que eu realmente uso?
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- Spotify Star
- 628 Views
- 1 replies
- 0 likes
- 628 Views
- 1 replies
- 0 likes
Paypal Account help
Good Morning Team I need some help with out spotify accounts, we manage over 13 spotify account within our organisation, we have a spotify account in each room with its own setup to give the office space background music. All spotify accounts are on ...
- Good Morning Team I need some help with out spotify accounts, we manage over 13 spotify account within our organisation, we have a spotify account in each room with its own setup to give the...
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- Spotify Star
- 707 Views
- 2 replies
- 0 likes
- 707 Views
- 2 replies
- 0 likes
Premium account changed to free
Hello everybody,I'm writing because my premium subscription has changed to free today, that's pretty weird since I've paid for a month of premium and not 10 days. Hope you can help me.
- Hello everybody, I'm writing because my premium subscription has changed to free today, that's pretty weird since I've paid for a month of premium and not 10 days. Hope you can help me. <...
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- Spotify Star
- 2716 Views
- 5 replies
- 0 likes
- 2716 Views
- 5 replies
- 0 likes
If I want to gift a YEAR subscription, is a tacky pile of gift cards my only option?
Gift cards are so tacky. It has the price emblazoned all over it. Is there a more elegant way to give a year of Premium to someone. I cannot find any info! Plan - PremiumCountry - USA
- Gift cards are so tacky. It has the price emblazoned all over it. Is there a more elegant way to give a year of Premium to someone. I cannot find any info! Plan - Premium Country - ...
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- Spotify Star
- 1588 Views
- 3 replies
- 0 likes
- 1588 Views
- 3 replies
- 0 likes
Samsung Galaxy S10 - 6 months free Spotify premium trial
Hello first post here. I am trying to redeem my 6 month free trial of Spotify premium that came with my purchase of my Galaxy S10. However when I try to redeem the offer, I get a message of 'It looks like you're not eligible for that offer, but we fo...
- Hello first post here. I am trying to redeem my 6 month free trial of Spotify premium that came with my purchase of my Galaxy S10. However when I try to redeem the offer, I get a me...
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- Roadie
- 2231 Views
- 1 replies
- 0 likes
- 2231 Views
- 1 replies
- 0 likes
Solved!!Superuser Contribution Charged twice this month?
I upgraded from a Premium subscription to a Premium for Family subscription this month. I appear to have been charged twice as follows: - My normal Premium charge of £9.99 was taken on 8th April- My new Premium for Family charge of £14.99 was taken o...
- I upgraded from a Premium subscription to a Premium for Family subscription this month. I appear to have been charged twice as follows: - My normal Premium charge of £9.99 was taken on 8th A...
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- Casual Listener
- 1005 Views
- 5 replies
- 0 likes
- 1005 Views
- 5 replies
- 0 likes
Can't redeem Spotify/Google Mini Home deal - Canada
PremiumCanada Devices(Samsung Galaxy s7, XPS15)Operating System(Windows 10) My Question or IssueThere is a deal right now where spotify premium members in Canada can get a free google mini home, but every time I go to the following link it gives me a...
- Premium Canada Devices (Samsung Galaxy s7, XPS15) Operating System (Windows 10) My Question or Issue There is a deal right now where spotify premium members in Canada can get a...
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- Roadie
- 1580 Views
- 3 replies
- 0 likes
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canadaGoogle HomeHelpMini
- 1580 Views
- 3 replies
- 0 likes
I need help!!! I just want to close my premium account, but it won’t let me complete the steps😡
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
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- Spotify Star
- 1542 Views
- 5 replies
- 0 likes
- 1542 Views
- 5 replies
- 0 likes
Solved!! SMART/GLOBE as Payment
I want to pay by mobile. But there is no option for it. Can you please help me with this.
- I want to pay by mobile. But there is no option for it. Can you please help me with this.
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- Spotify Star
- 1504 Views
- 1 replies
- 0 likes
- 1504 Views
- 1 replies
- 0 likes
Google Home offer UK
PlanPremiumCountryUKDeviceMutipleOperating SystemMultiple I'm seeing notes on here about the offer above ending April 17th. Last i saw, way before that, was that I'd successfully reserved by free google home. I heard nothing else, no emails, no updat...
- Plan Premium Country UK Device Mutiple Operating System Multiple I'm seeing notes on here about the offer above ending April 17th. Last i saw, way before that, was that I'd successful...
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- Spotify Star
- 1275 Views
- 5 replies
- 0 likes
- 1275 Views
- 5 replies
- 0 likes
Solved!! Error en plan duo
Contraté plan duo pero en el 2do usuario no funciona. Se cargan las canciones pero al pasar a offline se borran e indica esta offline y se sale de la aplicación sin poder volver a entrar porque indica que debe volver a conectarse para entrar. Además ...
- Contraté plan duo pero en el 2do usuario no funciona. Se cargan las canciones pero al pasar a offline se borran e indica esta offline y se sale de la aplicación sin poder volver a entrar porque indic...
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- Spotify Star
- 3328 Views
- 5 replies
- 0 likes
- 3328 Views
- 5 replies
- 0 likes
Spotify switched my student discount to premium
Hello, so I’ve always had the student discount on. Today I realised that I was charges the 6.99€ one instead of the 3.50€. I saw that my “student period” was over but I did not get notified to do the actions that I’ve had to. Can I have the cash back...
- Hello, so I’ve always had the student discount on. Today I realised that I was charges the 6.99€ one instead of the 3.50€. I saw that my “student period” was over but I did not get notified to do the...
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- Roadie
- 423 Views
- 1 replies
- 0 likes
- 423 Views
- 1 replies
- 0 likes
On the App subscription says Premium Trial But website says Premium Family?
PlanPremium Trial & Family PremiumCountry Device(iPhone 7 & iPad) My Question or IssueHi there, When I sign into the App on my phone my subscription says Premium Trial, because I registered for the trial, but then my husband created a family premium....
- Plan Premium Trial & Family Premium Country Device (iPhone 7 & iPad) My Question or Issue Hi there, When I sign into the App on my phone my subscription says Premium Tr...
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- Roadie
- 395 Views
- 1 replies
- 1 likes
- 395 Views
- 1 replies
- 1 likes