Upgrading to family

PlanPremium with HuluCountryUSA Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueIf I upgrade to a family premium subwill it negate my Hulu/Spotify Subscription?

• EywaNine
• Newbie
• Plan Premium with Hulu Country USA  Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue ...
• 2019-05-18 6:19:00 PM
• 2019-05-18 10:03:39 PM
• Billy-J
• Spotify Star
• 750 Views
• 1 replies
• 0 likes

Am I banned from buying premium?

I cant buy any kind of premium it always gives an error soth no reason please i need help. I dont have any problems with bank i used lots of cardsPlanFree/PremiumCountryTurkeyDevice(Samsung Galaxy J8)Operating System( Android 9.0)

• alperdikmen
• Casual Listener
• I cant buy any kind of premium it always gives an error soth no reason please i need help. I dont have any problems with bank i used lots of cards Plan Free/Premium Country Turkey Device (Samsu...
• 2019-05-17 9:22:31 PM
• 2019-05-18 3:32:53 PM
• Jose_M
• Spotify Star
• 876 Views
• 1 replies
• 0 likes

Bought subscription for 3 months premium(testing out) but spotify never activated

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueCan you guys give me a refund or activate my spotify premium for 3 months, please. If you nee...

• 857395
• Casual Listener
• Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Can you...
• 2019-05-17 1:26:32 PM
• 2019-05-18 7:25:49 AM
• Billy-J
• Spotify Star
• 1186 Views
• 3 replies
• 0 likes

Don’t have to pay, money refound

PlanPremiumCountryColombia Device(iPhone 6Operating System(iOS 10 My Question or Issue I apply to the promotion, here in Colombia, 3 months by $900 pesos, but in the registration appear a message that said that I couldn’t apply to thins promotion but...

• o0w6wvgkrasm2nw
• Newbie
• Plan Premium Country Colombia   Device (iPhone 6 Operating System (iOS 10   My Question or Issue  I apply to the promotion, here in Colombia, 3 months by $900 pesos, but in ...
• 2019-05-17 9:00:27 PM
• 2019-05-17 9:04:41 PM
• itstnt
• Regular
• 944 Views
• 1 replies
• 0 likes
• cobro

1 Spotify account. 2 Amazon Echo Dots

PlanPremiumCountryUSADeviceAmazon Echo Dot (3rd Gen)Operating System I have 1 Spotify account and 2 Amazon Echo Dots (3rd Gen). One of my Echo Dots is at home, and one is in my office. Can i use my 1 spotify premium account on both dots (at seperate ...

• Juddahkie
• Casual Listener
•   Plan Premium Country USA Device Amazon Echo Dot (3rd Gen) Operating System   I have 1 Spotify account and 2 Amazon Echo Dots (3rd Gen).   One of my Echo Dots is at home, a...
• 2019-05-15 10:06:12 PM
• 2019-05-17 8:57:55 PM
• itstnt
• Regular
• 1889 Views
• 5 replies
• 0 likes

Spotify Student (SOMEONE PLEASE HELP)

Okay so i have upgraded my account. and online on a web browser the account shows that it is upgraded and has the student discounted plan. but when i try and log into spotify via the iphone app or the app on my computer it will not register that i ha...

• kenaches
• Casual Listener
• Okay so i have upgraded my account. and online on a web browser the account shows that it is upgraded and has the student discounted plan. but when i try and log into spotify via the iphone app or th...
• 2019-05-16 6:03:52 PM
• 2019-05-17 7:54:46 PM
• Brunelicia
• Community Legend
• 1269 Views
• 3 replies
• 0 likes

family plan won’t download music for offline listening

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

• user-removed
• Visitor
• Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
• 2019-05-17 3:18:40 PM
• 2019-05-17 5:06:34 PM
• Jᴀᴄᴋ
• Roadie
• 1240 Views
• 1 replies
• 0 likes

Spotify + hulu

so my hulu + spotify is not working any longer. Did they stop it and just not say anything. Ive had it for a lil while now and after i paid my bill it just went away

• Dalendews
• Newbie
• so my hulu + spotify is not working any longer. Did they stop it and just not say anything. Ive had it for a lil while now and after i paid my bill it just went away
• 2019-05-17 5:42:34 AM
• 2019-05-17 12:37:57 PM
• Billy-J
• Spotify Star
• 593 Views
• 1 replies
• 0 likes

Spotify website shows premium but app shows free

PlanPremiumCountryUSDeviceIphone 7 Operating SystemIOS 12.2 My Question or IssueHi, I just signed up for premium for students, logging into the website shows my premium account but logging in with the same login info in the app shows the subscription...

• ksrathor
• Casual Listener
• Plan Premium Country US Device Iphone 7  Operating System IOS 12.2   My Question or Issue Hi, I just signed up for premium for students, logging into the website shows my premium ...
• 2019-05-15 9:11:58 PM
• 2019-05-17 12:35:16 PM
• Billy-J
• Spotify Star
• 860 Views
• 7 replies
• 0 likes

Why can’t I pay with PaySafe Card?

PlanFreeCountryGermanyDeviceiPhone 6sOperating SystemiOS 12.3 My Question or IssueHello. I bought a 25€ PaySafe Card but I can’t pay with it. I don’t know the reason but I hope some of you guys could help me.

• SerkanVito
• Newbie
• Plan Free Country Germany Device iPhone 6s Operating System iOS 12.3   My Question or Issue Hello. I bought a 25€ PaySafe Card but I can’t pay with it. I don’t know the reason but I ho...
• 2019-05-15 7:47:43 PM
• 2019-05-17 7:20:51 AM
• OneByBoo
• Roadie
• 432 Views
• 1 replies
• 0 likes

3 Month Plan only payable by Paysafecard?

I wanted to purchase a three month plan rather than a recurring one, but I can't seem to see a way to purchase with any other payment method than paysafecard? 1. What the heck is that and who even uses it?2. Why can't I just use my credit card or pay...

• sarahswin
• Newbie
• I wanted to purchase a three month plan rather than a recurring one, but I can't seem to see a way to purchase with any other payment method than paysafecard?   1. What the heck is that and wh...
• 2019-04-18 11:53:40 PM
• 2019-05-17 7:13:54 AM
• OneByBoo
• Roadie
• 739 Views
• 1 replies
• 0 likes

Reset Previous Test Phase

Hi everyone, about two years ago I already started a test peroid (PayPal as payment method).Now, I am looking forward to switch over to Spotify with my entire family. I tried to re-activate a test period connected to my PayPal account but I'll get an...

• user-removed
• Visitor
• Hi everyone,   about two years ago I already started a test peroid (PayPal as payment method). Now, I am looking forward to switch over to Spotify with my entire family.   I tried to r...
• 2019-05-16 9:56:20 PM
• 2019-05-17 4:57:43 AM
• Billy-J
• Spotify Star
• 487 Views
• 1 replies
• 0 likes

Can't get premium on phone and tried everything

Signed up for a premium student account. On the desktop I have premium and everything is good but my phone is still showing free. Tried signing in with my email and with Facebook, no luck. Tried uninstalling and reinstalling, no luck. Tried a new pas...

• cstafford2009
• Newbie
• Signed up for a premium student account. On the desktop I have premium and everything is good but my phone is still showing free. Tried signing in with my email and with Facebook, no luck. Tried unin...
• 2019-05-16 5:44:19 PM
• 2019-05-17 4:52:10 AM
• Billy-J
• Spotify Star
• 394 Views
• 1 replies
• 0 likes

3 month premium pay issue for Turkey

i cant pay for premium acc please helpPlanFree/PremiumCountryturkeyDevice(iPhone 5s)Operating System(iOS 12.2 My Question or Issue

• ov79ccr594tp8px
• Newbie
• i cant pay for premium acc please help Plan Free/Premium Country turkey Device (iPhone 5s) Operating System (iOS 12.2   My Question or Issue  
• 2019-05-16 9:02:02 PM
• 2019-05-17 4:47:48 AM
• Billy-J
• Spotify Star
• 446 Views
• 1 replies
• 0 likes
• Premium

Premium offer

PlanFree/PremiumCountryGreece My Question or IssueI received the newsletter today for the offer 6.99 EUR for three months. However when I clicked, it informs me that I do not satisfy the criteria. The offer is not eligible for premium accounts who ca...

• Deo21145
• Newbie
• Plan Free/Premium Country Greece   My Question or Issue I received the newsletter today for the offer 6.99 EUR for three months. However when I clicked, it informs me that I do not sa...
• 2019-05-16 10:38:57 AM
• 2019-05-16 4:17:26 PM
• pavargau
• Newbie
• 773 Views
• 2 replies
• 1 likes

subscription is not working

I got an email that I'm using premium for student but app shows it is free I reinstall my app and restart my device

• user-removed
• Visitor
• I got an email that I'm using premium for student but app shows it is free   I reinstall my app and restart my device
• 2019-05-15 11:34:37 PM
• 2019-05-16 10:21:46 AM
• Royth42
• Newbie
• 945 Views
• 2 replies
• 0 likes

Duplicate payments

• Mahmoud86
• Newbie
•  
• 2019-05-16 1:15:25 AM
• 2019-05-16 6:46:34 AM
• OneByBoo
• Roadie
• 1008 Views
• 1 replies
• 0 likes
• Payments

Have premium but not showing up on my phone

So I paid for student premium and I cannot not get the premium on my Spotify app on my iPhone 6s. I have logged out and back in deleted the app and logged out and back in a second time with no luck. Then checking online it shows I have subscribed to ...

• thq2odyojbkpfwz
• Newbie
• So I paid for student premium and I cannot not get the premium on my Spotify app on my iPhone 6s. I have logged out and back in deleted the app and logged out and back in a second time with no luck. ...
• 2019-05-16 5:36:58 AM
• 2019-05-16 6:45:18 AM
• OneByBoo
• Roadie
• 762 Views
• 1 replies
• 0 likes

"You've discovered a premium feature" banner shows in mobile app

PlanPremium/StudentCountryUSADeviceSamsung Galaxy S10+Operating SystemAndroid Pie (9) w/ Samsung One UI My Question or IssueRecently while using Spotify I have had the issue where the app will start showing a white banner across the bottom that says ...

• Braedenb13
• Newbie
• Plan Premium/Student Country USA Device Samsung Galaxy S10+ Operating System Android Pie (9) w/ Samsung One UI   My Question or Issue Recently while using Spotify I have had the issue ...
• 2019-05-15 11:53:41 PM
• 2019-05-16 1:05:40 AM
• gk1993
• Newbie
• 1828 Views
• 1 replies
• 2 likes
• Premium
  premium feature