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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
131323 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Moderator
64571 Views
87 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
245241 Views
150 replies
13 likes
PlanFree/PremiumCountryAustraliaDeviceiPhone XOperating SystemiOS 12 My Question or IssueI have subscribed for the family premium. I haven't received the Google mini redeem link yet. When I use the link on the website for redeeming, I get an error th...
Plan Free/Premium Country Australia Device iPhone X Operating System iOS 12 My Question or Issue I have subscribed for the family premium. I haven't received the Google mini redeem l...
Spotify Star
753 Views
3 replies
0 likes
Ciao a tutti, ho un problema nel convertire il mio bonus cultura che il governo italiano mi ha fornito. Io attraverso 18app ho generato un buono da 59,94€ da convertire in un abbonamento da 6 mesi. Il codice e la mail che inserisco sono corretti, per...
Ciao a tutti, ho un problema nel convertire il mio bonus cultura che il governo italiano mi ha fornito. Io attraverso 18app ho generato un buono da 59,94€ da convertire in un abbonamento da 6 mesi. I...
Spotify Legend
4258 Views
1 replies
0 likes
Depuis plus d'un an, je possède un abonnement Spotify Premium for Students. J'ai renouvelé ma réduction étudiante mais je suis prélevé de 9,99€ au lieu de 4,99€.
Depuis plus d'un an, je possède un abonnement Spotify Premium for Students. J'ai renouvelé ma réduction étudiante mais je suis prélevé de 9,99€ au lieu de 4,99€.
Visitor
5059 Views
4 replies
0 likes
I'm paying for my spotify twice, but I've ever only bought one subscription. What can I do?
I'm paying for my spotify twice, but I've ever only bought one subscription. What can I do?
Spotify Star
444 Views
1 replies
0 likes
Plan: Premium FamilyCountry: ArgentinaMy Question or Issue:Hola disculpen que hable en castellano. Estoy suscripta hace mucho en spotify, el mes pasado (marzo) me cambie al spotify family. El pago a hacer me llego el 28/03 y me cobraron los 150 pesos...
Plan: Premium Family Country: Argentina My Question or Issue: Hola disculpen que hable en castellano. Estoy suscripta hace mucho en spotify, el mes pasado (marzo) me cambie al spotify family...
Spotify Star
870 Views
3 replies
0 likes
PNone of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,...
PNone of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macb...
Roadie
397 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Star
675 Views
3 replies
0 likes
PlanFreeCountryUSDeviceS10+Operating SystemAndroid My Question or IssueI do not see the samsung spotify offer. I do not remember using premium before on this account. Could you please let me know what the issue is?
Plan Free Country US Device S10+ Operating System Android My Question or Issue I do not see the samsung spotify offer. I do not remember using premium before on this account. C...
Composer
291 Views
1 replies
0 likes
PlanFreeCountryGreeceDeviceDesktop , RedmiNote5plusOperating System( Android, Windows 10 My Question or IssueI just got my Visa Prepaid card in order to pay for a prenium student subscription but it does not accept the payment. Take note that the inf...
Plan Free Country Greece Device Desktop , RedmiNote5plus Operating System ( Android, Windows 10 My Question or Issue I just got my Visa Prepaid card in order to pay for a prenium stu...
Roadie
485 Views
1 replies
0 likes
PlanPremiumCountryCanadaDeviceIphone 6sOperating SystemIos10 My Question or IssueCharged double for several months, is there anyway to add that back to my credit card ?! I do not want a Spotify credit or whatever for extra months. ThanksAndrew
Plan Premium Country Canada Device Iphone 6s Operating System Ios10 My Question or Issue Charged double for several months, is there anyway to add that back to my credit card...
Community Legend
342 Views
1 replies
0 likes
PlanPremiumCountryFrance My Question or IssueI have been charged twice for a long time now: every 28th and 29th of the month. One charge comes to my Paypal accout, and the other directly to my credit card. I checked and I don't have other Premium sub...
Plan Premium Country France My Question or Issue I have been charged twice for a long time now: every 28th and 29th of the month. One charge comes to my Paypal accout, an...
Spotify Legend
977 Views
5 replies
0 likes
Spotify has seriously fouled up their entire subscription system in the USA with the rollout of the Hulu promotion.It appears to be impossible at this moment to sign up for a new Premium account without Hulu, or to upgrade a free to account to Premiu...
Spotify has seriously fouled up their entire subscription system in the USA with the rollout of the Hulu promotion. It appears to be impossible at this moment to sign up for a new Premium account wi...
Spotify Legend
1773 Views
3 replies
0 likes
PlanstudentCountrycanadaDeviceandroidQUESTION: WHY am i being charged twice again after i directly spoke with spotify staff about two weeks ago and they closed my other account. i am so frustrated.
Plan student Country canada Device android QUESTION: WHY am i being charged twice again after i directly spoke with spotify staff about two weeks ago and they closed my other account. i am so f...
Community Legend
536 Views
1 replies
0 likes
PlanPremiumCountrySweden My Question or IssueI recently lost my debit card this Saturday which I naturally blocked as soon as I noticed, of course the timing had to be so terrible that it was right around the time to pay for Spotify Premium. Worst ca...
Plan Premium Country Sweden My Question or Issue I recently lost my debit card this Saturday which I naturally blocked as soon as I noticed, of course the timing had to be so terrible th...
Roadie
678 Views
1 replies
0 likes
Necesito saber si se puede hacer pago con tarjeta de débitoo y como hacerlo por fa
Necesito saber si se puede hacer pago con tarjeta de débitoo y como hacerlo por fa
Spotify Star
516 Views
1 replies
0 likes
Hi, I received a text message at 2.11am this morning, saying "Thank you for your subscription of £9.99 for Spotify Premium from Spotify" etc, this charge has come off my payg O2 balance. I have never signed upto Spotify premium, have also checked my ...
Hi, I received a text message at 2.11am this morning, saying "Thank you for your subscription of £9.99 for Spotify Premium from Spotify" etc, this charge has come off my payg O2 balance. I have never...
Community Legend
472 Views
3 replies
0 likes
I only just found out about the offer . Long time Subscriber. I found a link that told me to click for offer. When doing so I ended up on the main page. Should I be expecting a email? Is the offer done?
I only just found out about the offer . Long time Subscriber. I found a link that told me to click for offer. When doing so I ended up on the main page. Should I be expecting a email? Is the of...
Spotify Star
1347 Views
3 replies
0 likes
I had purchased a $10 Spotify gift-card at my local Target. When I got home to use the pin or code I was told it was invalid. I was confused considering the reciept said the code was activated, it was purchased in the same country as my account, and ...
I had purchased a $10 Spotify gift-card at my local Target. When I got home to use the pin or code I was told it was invalid. I was confused considering the reciept said the code was activated, it wa...
Spotify Legend
1931 Views
4 replies
0 likes
Multiple users are now reporting that gift card PIN codes are simply not working. I reported this issue here in the community on April 16, after I was unable to resolve the problem through Twitter with @SpotifyCares. Here is a link to my post from Ap...
Multiple users are now reporting that gift card PIN codes are simply not working. I reported this issue here in the community on April 16, after I was unable to resolve the problem through T...
Spotify Legend
5157 Views
17 replies
0 likes
Having reached a time of life when I could keel over dead at any moment, I'm canceling any and all auto-renewal subscriptions as a courtesy to my survivors, who will appreciate having fewer chores to deal with after I've vamoosed. With that in mind, ...
Having reached a time of life when I could keel over dead at any moment, I'm canceling any and all auto-renewal subscriptions as a courtesy to my survivors, who will appreciate having fewer chores to...
Community Legend
4058 Views
3 replies
0 likes
