My Spotify premium isn’t working.

Reply

My Spotify premium isn’t working.

Aeurhs
Regular

My Subscription is free, although I had bought a gift card and used the premium from the gift card for my premium

Country

 Australia

Device

(iPhone6)

Operating System

(iOS 10)

 

My Question or Issue

 I used the Spotify gift card from my local supermarket and I entered the code, it said it was activated and I had just checked now and it’s not, I’ve tried signing out, rechecking everything but I can’t find any solutions.

10 Replies

Re: My Spotify premium isn’t working.

Rock Star 13
Rock Star 13

Hey there @Aeurhs!

 

Adding two help pages for you to check out:

- Gift Cards

- Why isn't my premium subscription working?

 

Please check the two and let me know how you did =)

OneByBooRock Star 13
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Re: My Spotify premium isn’t working.

Aeurhs
Regular
Hey, I’ve tried doing both and I threw out the code thinking it would’ve
worked. So I can’t re redeem it or anything. Then I got home, tried
downloading music and it didn’t work.

Re: My Spotify premium isn’t working.

Rock Star 13
Rock Star 13

Hey there @Aeurhs!

 

Can you check the status of your account for me please ?

 

Thanks for your patience =)

 

OneByBooRock Star 13
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Re: My Spotify premium isn’t working.

Aeurhs
Regular
It says it is free.

Re: My Spotify premium isn’t working.

Rock Star 13
Rock Star 13

Hey there @Aeurhs,

thanks for getting back with me!

 

Please use this help guide on finding acocunts as i wish to eliminate the option of you having a second account and you're loging to the wrong one.

 

Let me know what you find=)

OneByBooRock Star 13
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Re: My Spotify premium isn’t working.

Aeurhs
Regular
I tried every other email I’ve used and it didn’t work.

Re: My Spotify premium isn’t working.

Rock Star 13
Rock Star 13

Hey there @Aeurhs!

 

Is it possible you've used your FB with Spotify along the way ?

 

Thanks.

OneByBooRock Star 13
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Re: My Spotify premium isn’t working.

Rock Star 13
Rock Star 13

Hey there @Aeurhs!

 

Is it possible you've used your FB with Spotify along the way ?

 

Thanks.

OneByBooRock Star 13
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Re: My Spotify premium isn’t working.

Aeurhs
Regular
No I haven’t, on the account I used the code with it was never linked with
fb and I didn’t sign up with fb
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