Help Wizard

Step 1


Default to Student - Payment Update

Default to Student - Payment Update

My payment method needs to be resubmitted. I used to be on a student account, so when I try to update my payment method, it defaults to that page, but I can't confirm because I'm not longer a student. 


Is there a way to retry on my old payment method for the current subscription rate or give me an option to add a payment rate for normal premium price? Thanks. 

1 Reply

Hey there @11715!

We hope you're well, thanks for coming to the Spotify Community for help.

In this case, we'd recommend reaching out to Support.
Don't worry, they'll be able to look backstage at why this is happening.

You can reach out to them one of the below ways:

1. Email -

2. Twitter -

3. Facebook -

Hope this helps 🙂


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