Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Casual Listener
- 147603 Views
- 100 replies
- 12 likes
- 147603 Views
- 100 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 16996 Views
- 27 replies
- 4 likes
- 16996 Views
- 27 replies
- 4 likes
Logged in my old account (non premium) then connected my Facebook (premium). Boom! Premium is gone.
I subscribed premium on my FB account in spotify. for a few months already. Then I logged out. Then, I logged in my old account (non premium) then connected my FB (premium). Boom! Premium is gone.Whenever I try login using FB, it now defaults to my o...
- I subscribed premium on my FB account in spotify. for a few months already. Then I logged out. Then, I logged in my old account (non premium) then connected my FB (premium). Boom! Pre...
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- Community Legend
- 1220 Views
- 5 replies
- 0 likes
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AccountPremium
- 1220 Views
- 5 replies
- 0 likes
Premium werkt niet meer
Ik heb vorige maand geen geld op me rekening gelaten voor spotify om af te schrijven. Toen mijn spotify werd afgesloten heb ik dat wel gedaan maar het werd naderhand niet afgetrokken. Deze maand heeft spotify ook niks afgetrokken en mijn spotify acco...
- Ik heb vorige maand geen geld op me rekening gelaten voor spotify om af te schrijven. Toen mijn spotify werd afgesloten heb ik dat wel gedaan maar het werd naderhand niet afgetrokken. Deze maand heef...
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- Community Legend
- 738 Views
- 1 replies
- 0 likes
- 738 Views
- 1 replies
- 0 likes
Cancel Payment - Not My Account
Good morning,I pay for someone else's Spotify account with my debit card, however I would like to cancel these payments but do not have access to their account. Can you please advise how to go ahead doing this? I previously cancelled my debit card ho...
- Good morning, I pay for someone else's Spotify account with my debit card, however I would like to cancel these payments but do not have access to their account. Can you please advise how to ...
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- Community Legend
- 975 Views
- 1 replies
- 0 likes
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AccountPremiumSubscription
- 975 Views
- 1 replies
- 0 likes
My account has changed from premium to free.
How can i get my premium account back? My playlist and everything are gone It has changed from premium to free without me knowing it.
- How can i get my premium account back? My playlist and everything are gone 😞 It has changed from premium to free without me knowing it.
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- Spotify Star
- 1456 Views
- 1 replies
- 0 likes
- 1456 Views
- 1 replies
- 0 likes
After logging in to account it says I'm not subscribed to premium when I am
After logging into my account online in order to change my credit card details, it says I'm not subscribed to premium when I am and pay monthly for it. Therefore I can't change my credit card details.
- After logging into my account online in order to change my credit card details, it says I'm not subscribed to premium when I am and pay monthly for it. Therefore I can't change my credit car...
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- Spotify Star
- 914 Views
- 1 replies
- 0 likes
- 914 Views
- 1 replies
- 0 likes
Superuser Contribution Credit Card Switch
I've tried several times in the past week to change the credit card I fund my account with. I consistently get an error message saying it can't be completed at this time. Has anyone else had this issue and what was the solution? thank you
- I've tried several times in the past week to change the credit card I fund my account with. I consistently get an error message saying it can't be completed at this time. Has anyone else ...
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- Newbie
- 1071 Views
- 2 replies
- 0 likes
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Account
- 1071 Views
- 2 replies
- 0 likes
Free account and gift card
I activated a 1 mounth free account.If I register a gift card do I loose the free day of the remaining free account?Thanks
- I activated a 1 mounth free account. If I register a gift card do I loose the free day of the remaining free account? Thanks
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- Community Legend
- 1069 Views
- 1 replies
- 0 likes
- 1069 Views
- 1 replies
- 0 likes
Solved!! Have been overcharged, £9.99 in stead of €9.99
Dear Community, Updated my payment details today, having lived in Belgium for the past 10 years, I always use Belgian CC as well.From now on I will be charged €9.99 (which is good) but looking back at all previous invoices, they always charged me £9....
- Dear Community, Updated my payment details today, having lived in Belgium for the past 10 years, I always use Belgian CC as well. From now on I will be charged €9.99 (which is good) but loo...
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- Community Legend
- 951 Views
- 1 replies
- 0 likes
- 951 Views
- 1 replies
- 0 likes
Facturas (Invoice)
De dónde se pueden descargar las Facturas (Invoice) del servicio?Gracias
- De dónde se pueden descargar las Facturas (Invoice) del servicio? Gracias
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- Spotify Star
- 1035 Views
- 3 replies
- 0 likes
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Account
- 1035 Views
- 3 replies
- 0 likes
Charged monthly but no Account
Hi,My friend checked her bank statement and realised that she's being charged €9,99 every month by Spotify even though she doesn't even use Spotify (and has never created an account with them). She has never given her credit card details to others.Is...
- Hi, My friend checked her bank statement and realised that she's being charged €9,99 every month by Spotify even though she doesn't even use Spotify (and has never created an account with them). S...
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- Community Legend
- 1514 Views
- 1 replies
- 0 likes
- 1514 Views
- 1 replies
- 0 likes
Subscribed to premium through iTunes but it's not working in the app
I subscribed to premium through iTunes, but it's not working in the actual app, I logged out and in many times, I also deleted it but it still isn't working, I feel like i just wasted my money for nothing because it won't let me actually get premium,...
- I subscribed to premium through iTunes, but it's not working in the actual app, I logged out and in many times, I also deleted it but it still isn't working, I feel like i just wasted my money for no...
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- Composer
- 2077 Views
- 1 replies
- 0 likes
- 2077 Views
- 1 replies
- 0 likes
Subscription Payment Not Accepted
When I go to get my 30 day free trial and then continue my subscription, it says I need an experation month even though I already properly put it in.
- When I go to get my 30 day free trial and then continue my subscription, it says I need an experation month even though I already properly put it in.
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- Composer
- 739 Views
- 1 replies
- 0 likes
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PremiumSubscription
- 739 Views
- 1 replies
- 0 likes
Superuser Contribution My Card Was Charged Twice
Hello! I was hoping someone could help me. I've checked and I don't have two accounts open with Spotify, but my card was charged twice. I checked my recipts on Spotify and compared them to my statement and according to Spotify, I was only charged onc...
- Hello! I was hoping someone could help me. I've checked and I don't have two accounts open with Spotify, but my card was charged twice. I checked my recipts on Spotify and compared them to my stateme...
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- Roadie
- 679 Views
- 1 replies
- 0 likes
- 679 Views
- 1 replies
- 0 likes
Superuser Contribution Cancelar subscripción
Hola, Estoy intentando cancelar subscripción, de echo llego al final de la cancelación y me pone que mi suscripción premium ha sido cancelada. Sin embargo, cuando vuelvo a entrar en mi perfil me pone que mañana se me renovará automaticamente mi suscr...
- Hola, Estoy intentando cancelar subscripción, de echo llego al final de la cancelación y me pone que mi suscripción premium ha sido cancelada. Sin embargo, cuando vuelvo a entrar en mi perfil ...
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- Roadie
- 2183 Views
- 1 replies
- 0 likes
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Premium
- 2183 Views
- 1 replies
- 0 likes
Superuser Contribution Subscription
I have been trying to subscribe to premium from free and go through payments and then end up at the beginning. Help.
- I have been trying to subscribe to premium from free and go through payments and then end up at the beginning. Help.
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- Roadie
- 989 Views
- 1 replies
- 0 likes
- 989 Views
- 1 replies
- 0 likes
Superuser Contribution Suscripción
Hola, el día 13 de febrero de 2016 cancelé mi suscripción premium y el dia 14 me fue realizado el cobro mensual. Necesito saber qué sucedió. Gracias!
- Hola, el día 13 de febrero de 2016 cancelé mi suscripción premium y el dia 14 me fue realizado el cobro mensual. Necesito saber qué sucedió. Gracias!
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- Roadie
- 668 Views
- 1 replies
- 0 likes
- 668 Views
- 1 replies
- 0 likes
Superuser Contribution Using free spotify through Rogers
Hey guys, signed a new phone contract and it comes with 6 months premium. I've used this before and am a current premium user, so it won't let me use the 6 months free again. If I delete my account and reopen it would it allow me to use that promo, o...
- Hey guys, signed a new phone contract and it comes with 6 months premium. I've used this before and am a current premium user, so it won't let me use the 6 months free again. If I delete my account a...
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- Roadie
- 645 Views
- 1 replies
- 0 likes
- 645 Views
- 1 replies
- 0 likes
Subscibtion but says free
I have Subcribtion over my Provider Salt since 10.4.2016. But My Account say i'm sill free. I tried to login new on any divice but didn't workd. i'm using the right login i check it whit my provider.
- I have Subcribtion over my Provider Salt since 10.4.2016. But My Account say i'm sill free. I tried to login new on any divice but didn't workd. i'm using the right login i check it whit my provider.
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- Casual Listener
- 819 Views
- 2 replies
- 0 likes
- 819 Views
- 2 replies
- 0 likes
Change payment
Please, how do I change the payment by credit card to bank slip?
- Please, how do I change the payment by credit card to bank slip?
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- Community Legend
- 789 Views
- 1 replies
- 0 likes
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Premium
- 789 Views
- 1 replies
- 0 likes
My payment is not working
Hey I have Spotify premium and I have it for 3 months now. 1 month was for tree, 2 everything went OK but now they say that they didn't get my money and when I try to upgrade my profile it is still not working and they say they gonna delete my profil...
- Hey I have Spotify premium and I have it for 3 months now. 1 month was for tree, 2 everything went OK but now they say that they didn't get my money and when I try to upgrade my profile it is still n...
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- Community Legend
- 551 Views
- 1 replies
- 0 likes
- 551 Views
- 1 replies
- 0 likes