Premium paused already paid my bill for march

[Capz]

Hi already paid my bill for the month of march. I paid it last march 9,2017 i also have your email and the reciept. See attachment.

[deesaster · Accepted solution]

Hi there,

I've just received a reply to a similar issue I'm experiencing myself.

The advice I was given, was to go to twitter and direct my query @Spotifycares.

This is -I presume- a team of both technically skilled admins/programmers who ar eable to look a bit deeper into each account and solve the problems. I was told they have a usually two-day response rate.

Good luck, I hope this helps your issue as well!

D.

[Capz]

Thank you i will do that

[deesaster]

You're welcome.

I've just processed my request, they have a Direct Message option where you can provide account specific details with regards to payment issues.

Peace!