Premium paused already paid my bill for march

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Premium paused already paid my bill for march

Capz
Casual Listener
Hi already paid my bill for the month of march. I paid it last march 9,2017 i also have your email and the reciept. See attachment.
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deesaster
Regular

Hi there,

 

I've just received a reply to a similar issue I'm experiencing myself.

The advice I was given, was to go to twitter and direct my query @Spotifycares.

This is -I presume- a team of both technically skilled admins/programmers who ar eable to look a bit deeper into each account and solve the problems. I was told they have a usually two-day response rate.

Good luck, I hope this helps your issue as well!

D.

View solution in original post

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Solution!

deesaster
Regular

Hi there,

 

I've just received a reply to a similar issue I'm experiencing myself.

The advice I was given, was to go to twitter and direct my query @Spotifycares.

This is -I presume- a team of both technically skilled admins/programmers who ar eable to look a bit deeper into each account and solve the problems. I was told they have a usually two-day response rate.

Good luck, I hope this helps your issue as well!

D.

View solution in original post

Capz
Casual Listener
Thank you i will do that

deesaster
Regular

You're welcome.

I've just processed my request, they have a Direct Message option where you can provide account specific details with regards to payment issues.

Peace!

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