Help Wizard

Step 1


Dinero retenido

Dinero retenido

Hola buenas tardes

Creo que a varios les ah pasado este mismo problema pero no encuentro solución, Intenté hacer una suscripción para Universitarios pero me quedé sin dinero en la tarjeta por retenerme dos veces 49.99 que puedo hacer en este caso
1 Reply

Hey @ExonEfra, welcome to the community!


Right now, the community is supported in English, so I hope you don't mind me replying like this.


Sometimes when you enter your payment details, the money is drafted and remains as pending for the discount to be validated.

IfSince you didn't complete the student validation process, the payment should remain as pending, and will go back to your bank account soon.

You can find more info on failed Spotify payments here. Also, you can contact your bank for more details on these pending transactions.


All the best.

“Music acts like a magic key, to which the most tightly closed heart opens.”
― Maria Augusta von Trapp

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