Announcements

Help Wizard

Step 1

NEXT STEP

Double charged

Double charged

I was charged yesterday for my spotify account and woke up this morning to another charge. Who can I contact to get this resolved??

Reply
1 Reply

Hey @zsurun, welcome to the Spotify Community!

 

In this case, we recommend you to contact your bank and check if the second payment appears as a pending. There's more info about pending payments here.

 

If this doesn't help, feel free you contact us via email here or through our official social media channels in Facebook or Twitter. This way, we'll be able to take a closer look at your account and see what happened there.

 

This way, we'll be able to take a closer look at your account and see what happened there.

 

Hope this helps 🙂

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random