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Eligible for 3 month received only 1

Eligible for 3 month received only 1

Hi, I have just upgraded to premium, should have received 3 months free, but received only 1 month. Offer is valid till  30.9.2021. First time upgraded, card never used before, only one account. Please help...

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3 Replies

Hey @sonkarolad ,

 

Thanks for coming to the Community 🙂

 

Can you let me know which country you're from? Offers often differ from country to country so this piece of info would help a lot.

Looking forward to your reply.

MaximSpotify Star
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Hi Maxim,

Thanks for reaching out. I am from Slovakia. My girlfriend has upgraded her account 1 minute before me with a different card and she got 3 months premium as advertised.

 

Hi @sonkarolad,

 

Thanks for the reply.

 

As far as we're informed this offer was valid in Slovakia untill the 28th of September. 

 

Hope this information clears things up.

 

 

AlexModerator
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