Error 3 meses premium

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Error 3 meses premium

Emiliano09
Visitor

Acabo de crear mi cuenta y vi la promoción de 3 meses premium (Si nunca lo has tenido), cuando meto los datos de la tarjeta me aparece que ya habia ocupado el premium, lo cual no puede ser porque la acababa de crear, Tengo un codigo de Xbox igual de 3 meses pero no se si me lo acepte, Saben porque es este error?

 

1 Reply

Elena
Moderator
Moderator

Hey hey @Emiliano09!

 

Welcome to the Community and thanks for reaching out. Hope you don't mind us replying in English.

 

You can start off by taking a look at this page to see if your cards meet all of our requirements.

 

It's also worth giving it a shot in an incognito window to avoid the possible issues that the data stored in your browser may cause.

 

If you've used that payment method to get an offer on Spotify before, it's possible that you won't be able to use it again.

 

Keep us posted on how it goes. We'll be here if you have any questions.

ElenaModerator
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