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Estafa de cobro sin ser premium

Estafa de cobro sin ser premium

He estado suscrito a premium durante 3 meses por una promoción en la que pagaba 0,99 euros. Me he dado de baja en la suscripción premium un día antes de que se renovase automaticamente y me han cobrado 9,99 por el próximo mes, y encima no tengo Spotify premium, soy usuario free porque así lo pone en mi cuenta. Me siento engañado porque no quiero tener premium, lo he pagado y encima no me proporcionan el servicio. Estafa

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1 Reply

Hey @vigomartinezdan, welcome to the Community!

We hope you don't mind if we reply in English. If you'd like help in Spanish, you can reach out to us via email.

 

In this case, we suggest you follow all of the steps listed in this article. 

 

Let us know how it goes.

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