Family Subscription Account Name

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Family Subscription Account Name

CowgirlK
Newbie

The account name for my subscription on the invitations I send says that the people in my family have been invited by what should be my name, but is just a bunch of numbers and letters. I don't see anywhere to update the account owner profile name. Should it not say "you have been invited by [my name]"? 

 

I can attach a picture but I don't want the image made public. Let me know if you need one.

1 Reply

Katerina
Moderator
Moderator

Hey there @CowgirlK,

 

Thanks for posting and welcome to the Community!

 

The Premium for Family invite email includes the name provided when the plan was initially set up and is not possible to be updated currently.

 

Keep in mind that, as you mentioned, this is only visible in the invites sent. This means that if the name of the plan's owner was entered incorrectly, it shouldn't affect how the plan works. However, you might want to give a heads up to your family members about it.

 

On another note, if you'd like to update other information, like the address you entered upon signing up, you can head here for more info.

 

Hope this help clarify things! Have a lovely day 🙂

KaterinaModerator
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