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Forgot to cancel my premium before joining to my family account

Forgot to cancel my premium before joining to my family account

 

Country: Israel

 

My Question or Issue:

I had a student premium account, and I moved to my family account as a user(i am not the paying member)

I didn't cancel my premium account before I joined the family account, and now I can't cancel it

Will I still be charged for my student premium? Because now I can't cancel it anymore (it doesn't show)

 

Reply
1 Reply

Hey @OriRon ,


Thanks for reaching out.

 

Your existing subscription gets paused when you join a Duo/Family plan and will only resume if you ever decide to leave the plan you joined (or get removed from it).

 

Hope this helps 🙂

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