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Fraud charged on my paypal/debit card

Fraud charged on my paypal/debit card

Somebody used my paypal and bank account to charge two payments of spotify while i was away at a meditation retreat, those charges create overdraft fees on my bank account and now i have to pay two 35 dollar overdraft fee charges plus two 10 dollar spotify payments which i did not authorize! I dont even use spotify! How do i get the spotify payments refunded to my acount?

Conrad Kiczenski

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3 Replies

Hey there, @Radicaljusticem

 

Thanks for coming to the Spotify Community.

 

We're sorry for the delay, and sorry to hear this!

We'd recommend checking out this article, if you've received incorrect charges.

 

Let us know if it helps!

We'll be here for any questions.

Many thanks,

/M

Hi i just had the samething happen to me last night while i was at work i would really like to know what can i do to get my 10 dollars back because i never authorize to get the premium 

 

Hey @Jordonbrown,

 

If you're experiencing the same as above, we'd also suggest checking out this article to see how to get in touch after recieving an incorrect charge.

 

We'll be right here if you need anything else.

 

Thanks!

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