Announcements

Help Wizard

Step 1

NEXT STEP

Free trial Renew date changed

Free trial Renew date changed

I started the 3 months free trial and it told me I would be charged April 11th, 2018.

I got on to check it and it changed to November 4th, 2018 

Reply
1 Reply

Hey @heidiking, welcome to the community!

 

Let's make sure you don't have multiple Spotify accounts following these steps. You may have a second account with a longer subscription.

 

If you're sure you only have one account, try logging in here, and head to Subscription to check if the billing date has changed at all. You can also try using an incognito window or a different browser to check.

 

Keep me posted.



“Music acts like a magic key, to which the most tightly closed heart opens.”
― Maria Augusta von Trapp

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random