Galaxy S10 Promo not working

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Galaxy S10 Promo not working

schnauzer06
Newbie

Plan

Free, just signed up today with premium

Country

USA

Device

Samsung Galaxy S10+

Operating System

Android

 

My Question or Issue

Tried doing the Samsung promo, says I'm not eligible for it? Don't know what's going on. Thanks in advance. 

1 Reply

Re: Galaxy S10 Promo not working

Rock Star 24
Rock Star 24

Hey @schnauzer06 ,

 

Thanks for coming to the Community.

 

The offer will only pop up if you never had Premium before. Here are some other reasons that could prevent you from seeing the offer in the app:

  • Spotify app is not on the latest version.
  • The internet connection was not stable. 

You can check out Spotify's refund policy if you were charged: https://support.spotify.com/account_payment_help/payment_help/refund-policy/

 

Hope this helps!

MaximRock Star 24
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