Premium 30 day trail
Win 10 Pro
Purchased a $30 gift card at Target. Card redemption fails with an error message that says "Something went wrong. Try again, or get help." I have been communicating with the Spotify support team on Twitter for THREE DAYS. The problem remains unresolved. They will not answer my questions. They have not explained why the code is not working. They have not provided a valid code. They have not provided a time frame for resolution. I have provided images of the card and the receipt. All I get are messages that say "We've alerted the right folks and they're investigating. We'll keep you posted."
This is completely ridiculous. It should not take more than THREE DAYS to resolve this. I am requesting that a senior member of the Spotify team contact me BY E-MAIL to achieve an immediately resolution. Spotify needs to provide a valid code.