Giftcard

[BuBuFiFi]

Plan

Premium

Country

Germany

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

I bought a giftcard (30€) two days ago and tried to rub it clear. But i can't decipher the digits. Now i don't know what to do ^^

[引きこもり · Accepted solution]

Hey there. I suggest following the steps in "Gift card not working?" on this page.

If you're still unable to redeem the gift card, I recommend getting in touch with Customer Support along with pictures of the card and the receipt and they may be able to help you redeem or decipher it.