Go to premium but is not working.

[Danitmeza91]

Hi, I bought premium, as I always do. It says on my acct that I have premium, but then it shows a message saying, change yourself to premium. It doesn't allow me to skip songs or go back. It seems like if I were on a free trial but I paid. What should I do?

Daniela Tabares
Colombia, Bogotá

[Freshsetups]

Same what do I do? I have a skip limit like the free version and when I try to skip more it shows the banner saying "go premium:

[Spotifyhelp2A]

I have the same issue on my phone...i can download songs but can't stop shuffle I have a skip limit but it says I have premium and they took my money.
I need help!!!

[saigonbababa]

Same here. I became a paying subscriber to Premium the other day, but when I try to use certain functions, such as adding a whole album to the waiting list on my android phone, I get a screen saying "You've discovered a Premium feature". If I then click on Get Premium, I get a screen offering me to get Premium Family or some such upgrade. It's stupid. Since I have already paid I am going to give this a month to go away, and otherwise wil cancel the subscription again.