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Got a standard premium

Got a standard premium

Plan

Premium

Country

India

 

 

My Question or Issue

Last night I got standard premium plan and was charged for 199 but it’s not showing on my account

 

Reply
1 Reply

Hey @Yuzai16, thanks for reaching out to the Community!

Could you let me know what your subscription status says here? If it says Free, follow these steps and attach a screenshot of your Receipts page. Make sure to hide sensitive information when you’re posting to the Community.

If it says Premium, try logging out > restart the device > log back in in the Spotify app, and let me know if you’re able to use your Premium features, such as no ads, unlimited skips.

You can also follow the steps provided in this support article and let me know if they make a difference.

Let me know how this goes!

Billy-JSpotify Star
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