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HELP FOR PAYMENT

I have a postepay connected to a spotify premium account that i don't remember the username, e-mail and password. I'm still paying 10 $ a month for nothing. The question is: how can i stop pay?

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Hey @tedofrenci,
I'm sorry to hear this!
There's some info on logging in at https://support.spotify.com/account_payment_help/account_help/problems-logging-in-to-spotify/
If you can no longer access the email on your account however, I'd recommend reaching out to Support one of the below ways:
Email: https://www.spotify.com/about-us/contact/contact-spotify-support/
Twitter: https://twitter.com/SpotifyCares
Facebook: https://www.facebook.com/SpotifyCares
They'll be able to take a look backstage

 

Have a nice day!

LK608

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3 Replies
Marked as solution

Hey @tedofrenci,
I'm sorry to hear this!
There's some info on logging in at https://support.spotify.com/account_payment_help/account_help/problems-logging-in-to-spotify/
If you can no longer access the email on your account however, I'd recommend reaching out to Support one of the below ways:
Email: https://www.spotify.com/about-us/contact/contact-spotify-support/
Twitter: https://twitter.com/SpotifyCares
Facebook: https://www.facebook.com/SpotifyCares
They'll be able to take a look backstage

 

Have a nice day!

LK608

Thank you so much!!

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