Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Help please

Solved!
Go to solution

Help please

Avatar of PaulaByun
Newbie
2018-04-16 02:09 PM

I want to start my free trial and it keeps saying that my credit card number isn't valid.I always buy online and I never had this problem.

0 Likes
Reply

Accepted Solutions
Marked as solution

Avatar of Bethany_Dawn
Community Legend
2018-04-16 07:31 PM

Hi @PaulaByun and welcome to the Spotify Community! ๐Ÿ™‚

Have you already taken a look at the Payment Troubleshooting support FAQ?

This hopefully has the solution to the issue you're facing.
Have a good day! ๐Ÿ™‚

View solution in original post

1 Reply
Marked as solution

Avatar of Bethany_Dawn
Community Legend
2018-04-16 07:31 PM

Hi @PaulaByun and welcome to the Spotify Community! ๐Ÿ™‚

Have you already taken a look at the Payment Troubleshooting support FAQ?

This hopefully has the solution to the issue you're facing.
Have a good day! ๐Ÿ™‚

Suggested posts

Let's introduce ourselves!

Hey there you, ย  Yeah, you!ย 😁 ย  Welcome - we're glad you joined the Spotify Community! ย  While you here, let's have a fun game and getโ€ฆ

Staff
ModeratorStaff / Moderator/ 3 years ago in Social & Random
Read more