Help with Gift Card

[IsabelleDore]

When I tried to scrape off the protection from the back of the giftcard, parts of the PIN fell of, and now I can't read it and I can't redeem the card without it.

What can I do??

[AdamDamon]

Hi @IsabelleDore,

Thanks for posting in the Spotify Community, and welcome!

I moved your post from Chat to a relevant Help board, where it fits better.

If the code on your gift card is unreadable, I would recommend contacting Customer Support; they’ll take a look and do their best to help you to redeem the gift card. You can find the link to contact Customer Support here.

Let me know if you have any other questions, and have a good day!