Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

trying to switch paying methods

trying to switch paying methods

I am trying to switch to different visa card but when i press change payment details its said that my payment method and country dont match, then i tried to change my country from UK to Cyprus and it doesnt let me do it either.How can I chane my country location

Reply
1 Reply

Hey @Michael-Angelos.

 

Thanks for getting in touch!

 

If you would like to switch payment method, make sure that the payment method you'd like to use, is from a bank in the same country as where you currently live. If you moved from one country to the other, you'll have to cancel your subscription and wait until your account reverts back to Free. You may then try to resubscribe with a payment method that matches the country you currently stay in.

 

There is no need to change the country in your account, as this will happen automatically when you successfully subscribe.

 

Hope it works! Let us know if you have further questions 🙂

 

Have a nice day.

Suggested posts

Type a product name

Did you find this article helpful?