Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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Start a topicI dont use Spotify enough to pay for a subscription I'm going to cancel subscription
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
I bought the premium for almost 4 months and today is goin to renew it but idk who cancel the premium and i have no choice to use shuffle play
PlanPremiumCountry USADeviceGalaxy S 7 ActiveOperating SystemAndroid My Question or Issue I have been paying 9.99 for the last 6months, this month it's saying I am not eligible for the 9.99 plan and then offers me the family plan. I am the only perso...
PlanPremiumCountry CyprusDeviceIphone 6Operating System(iOS 10) My Question or Issue I keep trying to pay for the spotify premium but it doesnt allow me and keeps giving me the same error. Payment failed please try again later. I tried for several da...
Hello! I changed my card, and I am waiting for a new one. I got an e-mail form Spotify that thay can't proceed with my payment and they will try once again in a few days. My question is: how many times will they try to procceed with the payment? I wi...
Bonjour,Depuis hier je voudrais supprimer mon abonnement premium, mais à chaque fois j'obtiens l'erreur suivante: "Oups ! Une erreur s'est produite. Réessayez plus tard."Que puis-je faire?Merci In english:Since yesturday, I would like to delete my pr...
I want to change my account to premium but when I try to change it in the app it doesn’t give me the option.I have an iPhone 8 and i live in Israel thanks for the help
Há 1 mês contratei o plano familiar, por motivos pessoais acabei realizando a mudança de plano para o plano universitário, recebi os emails de confirmaçao e tudo; até tentei realizar a mudança para universitário novamente para ter certeza de que havi...
Hi. Can I know when Spotify will be available in Republic of Moldova. You already got Romania c'mon, it's the country to the right. If possible, I would like to recieve a specific answer not that general "we are launching as soon as possible..." one....
PlanPremiumCountry Portugal and USADeviceiPhone 6Operating SystemiOS 10 My Question or Issue How can an international student pay a Premium subscription if is credit card is from other country?
PlanFreeCountry US My Question or Issue I'm looking to get premium for a year but all I see to pay for it are PayPal and something called PaySafeCard or somesuch. Why the heck can't I play for a year using my debit it card? It's massive inconvience t...
PlanStudent: Hulu/Spotify/ShowtimeCountryU.S.DevicePhone and Laptop My Question or Issue This issue is not related to this account, I made it because I have absolutely no way to access my other account.I just made TWO accounts with my college email f...
I recently upgraded my account to the family membership. My husband also has his own account. I invited him to join my account. Does he have to cancel his membership or does it cancel automatically?
PlanPremiumCountryNZDevice(Moto G, + Linux Mint desktop)Operating System(Android, Linux Mint) My Question or Issue Spotify has changed my subscription from Premium to 'Family' without my approval (& charged me for this). How do I get a response?
PlanPremiumCountry : Belgium DeviceiPhone 7Plus ; MacBookProOperating SystemIOS 12 ; MacOS Mojave My Question or IssueLast may , I bought a giftcard of 30,00€ corresponding of 3 months at Spotify Premium .I have a Premium since august 2016 .After 2 m...
PlanFree nowCountry USADeviceiPhone 6sOperating System(iOS 12 My Question or Issue I'm a student and am currently enrolled in one of the universities listed on the verification page. I want to get the student discount so I may listen at a reduced cos...
In April this year I upgraded my plan from premium to family. But for the first time today did I noticed that you have been charging for both the plans, since then, 99 SEK and 149 SEK. I have also done everything you recommended, like control my plan...
HELLO I NEED HELP!!! I NEED A REFUND!! I RECENTLY HAD GOTTEN THE NEW IPHONE XS MAX AND I HAD SWITCHED ALL MY INFO INTO THE NEW PHONE. WHEN I LOGGED IN ON SPOTIFY IT HAD MUSIC I HAVENT LISTENE TO IN YEARS BUT YET WAS STILL PREMIUM!! I HAVE BEEN GETTIN...
I don't understand why my billing date is brought forward due to the price difference of Family Premium and the General Premium. My original premium is on trial.I started the family premium subcription on 1/10/2018. But my billing date will be on 15/...
Hi, can you help me. I pay from 5-6 months premium but i dont know for which account. Because this accoun is free. Maybe another person use my credit card. How can i find?thanks benjamin
PlanPremiumCountry NL My Question or Issue my account is suddenly upgraded to family account WITHOUT my consent. i received an email saying "welcome to premium for family". Looking at my account i suddenly see that im paying a more expensive plan sin...