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Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • Susan_GP
  • Moderator
  • 5292 Views
  • 23 replies
  • 2 likes
  • 5292 Views
  • 23 replies
  • 2 likes

spotify premium with paypal

im trying to set up a new spotify premium account. have tried to pay with paypal as this is my preferred payment method but it just keeps looping back to the subscribe to paypal page. ive tried it twice now and havent had any luck! i just want to lis...

  • Casual Listener
  • im trying to set up a new spotify premium account. have tried to pay with paypal as this is my preferred payment method but it just keeps looping back to the subscribe to paypal page. ive tried it tw...
  • Luke
  • Spotify Star
  • 616 Views
  • 3 replies
  • 0 likes
  • 616 Views
  • 3 replies
  • 0 likes

Solved!! Code nicht lesbar

Ich habe mir heute ein Spotify premium Gutschein fuer 10€ gekauft. Doch leider hat sich beim freirubbeln der Code geloest sodass ich ihn jetzt nicht mehr lesen kann. Irgendjemand ne Idee was ich jetzt machen soll? Gruss Prisca

  • Casual Listener
  • Ich habe mir heute ein Spotify premium Gutschein fuer 10€ gekauft. Doch leider hat sich beim freirubbeln der Code geloest sodass ich ihn jetzt nicht mehr lesen kann.  Irgendjemand ne Idee was i...
  • Gruberprisca
  • Casual Listener
  • 41379 Views
  • 6 replies
  • 6 likes
  • 41379 Views
  • 6 replies
  • 6 likes

Spotify Premium 99p deal

If I buy the 99p Spotify premium for 3 months deal, will I be able to cancel right after the payment (so I don't need to remember to cancel when it's up), can I still use the remaining 3 months of premium?

  • Casual Listener
  • If I buy the 99p Spotify premium for 3 months deal, will I be able to cancel right after the payment (so I don't need to remember to cancel when it's up), can I still use the remaining 3 months of pr...
  • Bethany_Dawn
  • Community Legend
  • 297 Views
  • 1 replies
  • 0 likes
  • 297 Views
  • 1 replies
  • 0 likes

Premium friends package

Hi , can friends share the premium package. ie $17.99     

  • Visitor
  • Hi , can friends share the premium package. ie $17.99          
  • Maxim
  • Spotify Star
  • 408 Views
  • 1 replies
  • 0 likes
  • 408 Views
  • 1 replies
  • 0 likes

Paying for Premium

hey i cant pay for premium. i called my bank, there is no problem with bank or card. bank said that "its a spotify's problem, call spotify". but there is no telephone number for "Turkish" spotify customer service. then i decided to ask you HELP pleas...

  • Visitor
  • hey i cant pay for premium. i called my bank, there is no problem with bank or card. bank said that "its a spotify's problem, call spotify". but there is no telephone number for "Turkish" spotify cus...
  • Luke
  • Spotify Star
  • 283 Views
  • 1 replies
  • 0 likes
  • 283 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Premium can't be purchased in this app

PlanFreeCountry DeviceiPhone SEOperating SystemiOS 10 My Question or IssueWhy does it say this? If I subscribe, will it work? Or will Premium be incompatible with the app?

  • Newbie
  • Plan Free Country   Device iPhone SE Operating System iOS 10   My Question or Issue Why does it say this?  If I subscribe, will it work? Or will Premium be incompatible with ...
  • Luke
  • Spotify Star
  • 10224 Views
  • 4 replies
  • 1 likes
  • 10224 Views
  • 4 replies
  • 1 likes

Gift card not working

I bought a gift card and I can't get it to work i have gone back to the store where I got it from and they said to contact you. I spent $30 and its not working whatsoever.

  • Newbie
  • I bought a gift card and I can't get it to work i have gone back to the store where I got it from and they said to contact you. I spent $30 and its not working whatsoever.    
  • Maxim
  • Spotify Star
  • 223 Views
  • 1 replies
  • 0 likes
  • 223 Views
  • 1 replies
  • 0 likes

HELP!

If i cancel my premium Will it frist cancel when my premium runs out or instantly

  • Casual Listener
  • If i cancel my premium Will it frist cancel when my premium runs out or instantly  
  • Maxim
  • Spotify Star
  • 203 Views
  • 1 replies
  • 0 likes
  • 203 Views
  • 1 replies
  • 0 likes

Can more then one person listen at a time?

I have Free Spotify right now but was looking into getting Premium. If I have Premium can I listen to Spotify on my phone and computer at the same time? PlanFreeCountry USADevice(iPhone 6 & MAc ComputerOperating SystemiOS 10

  • Newbie
  • I have Free Spotify right now but was looking into getting Premium. If I have Premium can I listen to Spotify on my phone and computer at the same time?   Plan Free Country  USA Devic...
  • Maxim
  • Spotify Star
  • 268 Views
  • 1 replies
  • 0 likes
  • 268 Views
  • 1 replies
  • 0 likes

3 month deal for 99 cents not working

Hi, I signed up for Premium during the "first 3 months for 99 cents" promotion. The first month I was charged correctly, but month two I was charged the full premium price. I should have two more months at a discounted rate. Who can help? Thanks!!

  • Newbie
  • Hi,   I signed up for Premium during the "first 3 months for 99 cents" promotion.  The first month I was charged correctly, but month two I was charged the full premium price.  I sho...
  • Jollof
  • Composer
  • 262 Views
  • 1 replies
  • 0 likes
  • 262 Views
  • 1 replies
  • 0 likes

Premium nao está funcionando

Boa tarde!Eu fiz um premium, paguei o boleto no valor de 49,00 para usar durante 3 meses, mas nao chegou nenhum comprovante e minha conta deixou de ser premium, podem me ajudar?Tenho uma foto com o numero do boleto que paguei, indicando que eu ja pag...

  • Casual Listener
  • Boa tarde! Eu fiz um premium, paguei o boleto no valor de 49,00 para usar durante 3 meses, mas nao chegou nenhum comprovante e minha conta deixou de ser premium, podem me ajudar? Tenho uma foto com...
  • Bittencourt
  • Spotify Star
  • 339 Views
  • 3 replies
  • 0 likes
  • 339 Views
  • 3 replies
  • 0 likes

Kicked out from family

PlanPremium family 

  • Newbie
  • Plan Premium family  
  • Bittencourt
  • Spotify Star
  • 239 Views
  • 1 replies
  • 0 likes
  • 239 Views
  • 1 replies
  • 0 likes

Premium??

PlanPremiumCountry DenmarkDeviceiPhone 8 My Question or Issue My question is:I just bought premium for 3 months for 0.99$.If i cancel it now, do i still have premium for three months? Or does it cancel right away? Thanks

  • Newbie
  • Plan Premium Country  Denmark Device iPhone 8     My Question or Issue  My question is: I just bought premium for 3 months for 0.99$. If i cancel it now, do i still hav...
  • 8zr7bt_d-oym8
  • Casual Listener
  • 308 Views
  • 2 replies
  • 0 likes
  • 308 Views
  • 2 replies
  • 0 likes

Superuser Contribution charging my card

we cancelled two months ago and no longer have an active account. It will not let me use my email address to log in since I cancelled my account BUT they are still charging me. How can i contact them without an active account?

  • Newbie
  • we cancelled two months ago and no longer have an active account.  It will not let me use my email address to log in since I cancelled my account BUT they are still charging me.  How can i ...
  • SergioDavid
  • Roadie
  • 502 Views
  • 2 replies
  • 0 likes
  • Desktop
  • 502 Views
  • 2 replies
  • 0 likes

Superuser Contribution SPOTIFY ANUNA

BAKIT BAWAL GLOBE PAYMENT KAPAG SPOTIFY FAMILY PREMIUM STUDYANTE LANG KAMING ANIM HANOOWALA BANG SPOTIFY GROUP PREMIUM?

  • Newbie
  • BAKIT BAWAL GLOBE PAYMENT KAPAG SPOTIFY FAMILY PREMIUM   STUDYANTE LANG KAMING ANIM HANOO WALA BANG SPOTIFY GROUP PREMIUM?
  • SergioDavid
  • Roadie
  • 299 Views
  • 1 replies
  • 0 likes
  • 299 Views
  • 1 replies
  • 0 likes

Superuser Contribution Payment failed

Have paid for spotify for months and now decide the way I pay is not accepted so was told I have a ban from getting family plan

  • Newbie
  • Have paid for spotify for months and now decide the way I pay is not accepted so was told I have a ban from getting family plan
  • SergioDavid
  • Roadie
  • 321 Views
  • 1 replies
  • 0 likes
  • 321 Views
  • 1 replies
  • 0 likes

Superuser Contribution Free 30 day trial

Hi I have just signed up for the 30 day free trail but it only says I get it for seven days. Just wondering what’s happening ?

  • Newbie
  • Hi I have just signed up for the 30 day free trail but it only says I get it for seven days. Just wondering what’s happening ?
  • SergioDavid
  • Roadie
  • 344 Views
  • 1 replies
  • 0 likes
  • 344 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Account Won't Connect With Hulu

The other day, I noticed that my hulu account (which is connected to my Spotify student account) was not working. I knew that I would have to re-verify my student account for Spotify, so I did that. Now, when I pressed the button to connect my Spotif...

  • Newbie
  • The other day, I noticed that my hulu account (which is connected to my Spotify student account) was not working. I knew that I would have to re-verify my student account for Spotify, so I did that. ...
  • SergioDavid
  • Roadie
  • 961 Views
  • 1 replies
  • 1 likes
  • 961 Views
  • 1 replies
  • 1 likes

Superuser Contribution spotify premium

desde el anio pasado tengo spotify family, pero hace una semana me robaron mi tarjeta y la bloquie, entonces cuando spotify intento cobrarme este mes no pudo asi que me dieron un aviso para que actualice mis datos de pago. cuando actualice proceso el...

  • Newbie
  • desde el anio pasado tengo spotify family, pero hace una semana me robaron mi tarjeta y la bloquie, entonces cuando spotify intento cobrarme este mes no  pudo asi que me dieron un aviso para que...
  • SergioDavid
  • Roadie
  • 296 Views
  • 1 replies
  • 0 likes
  • 296 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify for students

I signed up for Spotify premium for students and a charged was made to my debit card but my account doesn’t show the payment or give me the option to be premium. Can I get my money back or at least get what I’m paying for ?

  • Newbie
  • I signed up for Spotify premium for students and a charged was made to my debit card but my account doesn’t show the payment or give me the option to be premium. Can I get my money back or at least g...
  • SergioDavid
  • Roadie
  • 195 Views
  • 1 replies
  • 0 likes
  • 195 Views
  • 1 replies
  • 0 likes