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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
75532 Views
20 replies
101 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
140480 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
80996 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
270891 Views
159 replies
13 likes
PlanFreeCountry USDeviceToshiba LaptopOperating SystemWindows 10 My Question or Issue Im trying to sign up for the 30 day free trail for premuim. Everytime i enter my information and try to start it an error message pops up saying that the payment fa...
Plan Free Country US Device Toshiba Laptop Operating System Windows 10 My Question or Issue Im trying to sign up for the 30 day free trail for premuim. Everytime i enter ...
Spotify Star
312 Views
1 replies
0 likes
IK heb dindsdag een cadeaubon aangekocht maar die wil niet activeren ik heb wel een mail gekregen dat de betaling vlot verlopen is en dat het geactiveerd is
IK heb dindsdag een cadeaubon aangekocht maar die wil niet activeren ik heb wel een mail gekregen dat de betaling vlot verlopen is en dat het geactiveerd is
Spotify Legend
474 Views
1 replies
0 likes
Ik heb via xs4all een spotify account gekregen. Ik heb de stappen uitgevoerd om mijn bestaande premium account om te zetten naar die van xs4all, maar nu is deze overgegaan naar free. Wat is er verkeerd gegaan en hoe krijg ik weer toegang tot premium ...
Ik heb via xs4all een spotify account gekregen. Ik heb de stappen uitgevoerd om mijn bestaande premium account om te zetten naar die van xs4all, maar nu is deze overgegaan naar free. Wat is er verkee...
Spotify Legend
344 Views
1 replies
0 likes
PlanPremium for familyCountry SingaporeDeviceIphone 7Operating System(iOS 10 My Question or Issue
Plan Premium for family Country Singapore Device Iphone 7 Operating System (iOS 10 My Question or Issue
Spotify Legend
403 Views
1 replies
0 likes
Hola spotify ya me hicieron el debito de mi tarjeta para acceder a premium por 0.99 por tres meses pero no puedo utilizar aun me sale spoty free necesito ayuda????
Hola spotify ya me hicieron el debito de mi tarjeta para acceder a premium por 0.99 por tres meses pero no puedo utilizar aun me sale spoty free necesito ayuda????
Spotify Legend
303 Views
1 replies
0 likes
Hey so I had Spotify premium for a year in the UK, and I moved to Hong Kong recently - will be staying over here for half a year or so. My family plan with my friends in the UK was canceled but I would like to start my own over here. I tried to pay w...
Hey so I had Spotify premium for a year in the UK, and I moved to Hong Kong recently - will be staying over here for half a year or so. My family plan with my friends in the UK was canceled ...
Spotify Legend
448 Views
1 replies
0 likes
My Question or Issue Hi there,I have been onto my account as it the monthly rate came out of my account yesterday. Upon signing in it had said I wasnt on the spotify premium plan which I was confused about. I the signed up as a student as I am a stud...
My Question or Issue Hi there, I have been onto my account as it the monthly rate came out of my account yesterday. Upon signing in it had said I wasnt on the spotify premium pl...
Spotify Legend
320 Views
1 replies
0 likes
PlanFree/PremiumPremiumCountry GermanyDeviceOperating System My Question or Issue I Subscried to Spotify with Klarna, i received the payment but forgot to pay i got an email saying i had time until october 21 to pay however spotify was paused before ...
Plan Free/Premium Premium Country Germany Device Operating System My Question or Issue I Subscried to Spotify with Klarna, i received the payment but forgot to pay i got...
Spotify Legend
330 Views
1 replies
0 likes
I've signed up and invited by my friends to join his Spotify premium. However, i was log out from the profile and I couldn't seem to join back into the subcriptions even he tried inviting me twice. Can someone help? I've no idea what's wrong. Thank y...
I've signed up and invited by my friends to join his Spotify premium. However, i was log out from the profile and I couldn't seem to join back into the subcriptions even he tried inviting me ...
Spotify Legend
570 Views
4 replies
0 likes
Pagamento ia boleto bancario foi efetuado dia 30/10, até o prezado momento minha assinatura premium não foi liberada! Já segui todos os passos que o site disponibiliza para auxilio, nada mudou! Por favor, liberem
Pagamento ia boleto bancario foi efetuado dia 30/10, até o prezado momento minha assinatura premium não foi liberada! Já segui todos os passos que o site disponibiliza para auxilio, ...
Spotify Legend
326 Views
1 replies
1 likes
Plan Premium familiarCountry: MéxicoLLevo varios meses en que me cobran dos veces el servicio, con diferencia de 2 minutos... no es por dar clics de mas, ni siquiera entro a la aplicacion para pagar... se supone que es automatico. Parece que es muy c...
Plan Premium familiar Country: México LLevo varios meses en que me cobran dos veces el servicio, con diferencia de 2 minutos... no es por dar clics de mas, ni siquiera entro a la aplicacion...
Spotify Legend
391 Views
1 replies
0 likes
I have a family subscription with payment method iDeal. I have aan invoice for the next period, on the invoice it also says that payment method is iDeal. But I don’t know how to pay it. There’s no link to iDeal. How can I pay this invoice.
I have a family subscription with payment method iDeal. I have aan invoice for the next period, on the invoice it also says that payment method is iDeal. But I don’t know how to pay it. There’s no li...
Spotify Legend
293 Views
1 replies
0 likes
Why can't I redeem a gift card with Premium Family? It can't be that hard, because it works at Netflix. Here I can charge credits, use my credit card, etc. So if Netflix can do it, why can't Spotify do it? I have a Premium for Family plan and have a ...
Why can't I redeem a gift card with Premium Family? It can't be that hard, because it works at Netflix. Here I can charge credits, use my credit card, etc. So if Netflix can do it, why can't Spotify ...
Spotify Legend
443 Views
3 replies
0 likes
Plan - PremiumCountry - USA My Question or Issue Yesterday (11/4) I switched my premium account to a student discount premium account which should charge me $4.99 a month. However, my bank account shows I was charged $9.99 instead. How can I get my m...
Plan - Premium Country - USA My Question or Issue Yesterday (11/4) I switched my premium account to a student discount premium account which should charge me $4.99 a month. Ho...
Spotify Legend
271 Views
1 replies
0 likes
PlanPremiumCountryCanada The issue I'm having is trying to cancel my Spotify premium subscription. Firstly trying to do it from the Spotify website does not work, which is complete BS (whether it is direct or through a phone plan). Rogers (my phone p...
Plan Premium Country Canada The issue I'm having is trying to cancel my Spotify premium subscription. Firstly trying to do it from the Spotify website does not work, which is complete BS ...
Spotify Legend
1512 Views
9 replies
0 likes
Hello,I am asking this question on behalf of my sister. Before this, she registered for one month free trial for Premium but she cancelled the Premium before the trial ends and now it's been two months since she deleted her account. The problem is sh...
Hello, I am asking this question on behalf of my sister. Before this, she registered for one month free trial for Premium but she cancelled the Premium before the trial ends and now i...
Spotify Star
684 Views
3 replies
0 likes
Can you please delete the credit card information saved on my account please and thank you! I could not delete it myself and find the option where to delete it.
Can you please delete the credit card information saved on my account please and thank you! I could not delete it myself and find the option where to delete it.
Spotify Star
423 Views
1 replies
0 likes
PlanFree/PremiumCountry United States of AmericaDeviceiphone 6sOperating SystemIOS 12.0.1My Question or Issue I have been using spotify for years now as a student, i am still a student, and my past bill is $9.99. Why is it not $4.99 like it says for ...
Plan Free/Premium Country United States of America Device iphone 6s Operating System IOS 12.0.1 My Question or Issue I have been using spotify for years now as a student, i am st...
Spotify Star
481 Views
1 replies
0 likes
Hello whenever i try to cancel my subscription a red box with Hoppsan, något hände. Försök igen. which translates to oops something happend. Try again. i just wan't to cancel my subscription. Country Sweden,windows 10,premium
Hello whenever i try to cancel my subscription a red box with Hoppsan, något hände. Försök igen. which translates to oops something happend. Try again. i just wan't to cancel my subscrip...
Community Legend
899 Views
3 replies
0 likes
PlanFree/PremiumCountry México DeviceSamsung s8+ My Question or Issue Pague por premuin en una promoción de Facebook de un año por $199 Pero no me hizo el cambio
Plan Free/Premium Country México Device Samsung s8+ My Question or Issue Pague por premuin en una promoción de Facebook de un año por $199 Pero no me hizo el cambio&...
Spotify Legend
1496 Views
3 replies
0 likes
