Ask here for help with Premium, payments and trials.
Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...
My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...
PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...
I am using spotify free but my credit card is being charged, maybe I opened another account and forgot to delete it but I've tried with all of my e-mails and only the one that i am using now works and it is a free account, so I want to make the payme...
My account is the administrator account for the premium family plan yet for some reason its the only account that isn't premium. I keep getting advertisements and "get premium" is next to my profile. Does anyone know how to fix this?I recently cancel...
Hey guys. my boyfriend (living with me) and me wanted to share a family premium account. He couldn‘t even „accept“ the invitation, he couldn‘t be confirmed even though it is the same adress. Now we tried it with two accounts of myself, today I paid f...
Hello,I recently got an email that my payment failed, but it says in smaller letters that Spotify will try to charge me again in a few days. I don't wish to change my payment method as it's still going to be the same card I want to be charged on. My ...
hello, buy the subscription for a month and after buying it, I gave 7 day trial option and the subscription was left, premium test, after 7 days have passed and I enjoy 30 days?
Trying to avoid overdraft fees here.
Why cant i randomize My playlist? When I want to random when listening music it ask me to get premium. But I have premium. When I log on Spotify.com it tells me that I started my premium the 9th of August and have the free trail until 9th of Septembe...
I got a free plan when I upgraded my phone for spotify for 2 years premium and it expired today, it has been about a year but where is the other year I get? This was through rogers...
if I add my son to my premium account, will he maintain all the songs and playlists on his current free account or will he have to start a new account from scratch?
Is there anyone who knows how to change payment? I want it to charge it from my budget account instead of my salary account?
There are 3 folks in my family and we each have a phone and a few internet connected devices (smart tv, google home, and acouple apple tvs). Which plan should I get and how do i setup the devices at home so that if i or one of my family members are n...
I don't know why but I was charged twice once of january 11 and again on febuary 5 technically thats twice a month it should be once every month not twice every month so why?
I’m currently getting charged twice for Spotify - once a month through Apple and once through Spotify? Can someone please advise?
Dear Spotify Premuim users,I recieved 6 months free from my cell phone provider. I already have an account and dont want to lose my playlists. How do I add the 6months free to my account? any ideas? anyone from spotify can you help?
How do i cancel the 7 day trial, will it charge me if i dont cancel it, how do i end it pls answer i am freaking out
Its saying I have already had a trial when I know I have never used Spotify before
Hello! I registered for Spotify 6 years ago in Sweden. I no longer live there and the credit card is expiring. What can I do to keep my premium subscription????? Please help!Many thanks
Hey there everybody,I've been trying to upgrade my account to premium for quite a while, it doesn't work. Any time I try to pay with paypal, I'm returned to the spotify-webside. Sometimes there is a text, saying my spotify-account-country doesn't fit...
Why am I not eligible for free 60 day Valentines day promotion???
So I'm trying to subscribe for the student discount but it says I'm not eligble when I should be since this is my second semester in a row this year. I'm not entirely sure what the issue is, but I feel as if because I graduted from high school in 3 y...
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