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PlanPremium IndividualCountryUSA My Question or IssueHello! I have Premium Individual and am grandfathered in to "Access to Hulu." I cannot access Hulu when trying to login via username and password. I've tried logging into Hulu through my Spotify Ac...
Visitor
71226 Views
31 replies
2 likes
Moderator
120660 Views
36 replies
0 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
156259 Views
69 replies
10 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
306080 Views
169 replies
13 likes
PlanFreeCountry Norway DeviceIphone 5SOperating SystemIOS11.2.1 My Question or Issue There’s a gift card for 100 NOK in Norway but the subscription is 109, does that mean that I can’t use it to pay for a subscription?
Plan Free Country Norway Device Iphone 5S Operating System IOS11.2.1 My Question or Issue There’s a gift card for 100 NOK in Norway but the subscription is 109, doe...
Spotify Star
529 Views
1 replies
0 likes
I cant subscribe for the promo 9php for 3 months premium using my mastercard. Its saying payment failed
I cant subscribe for the promo 9php for 3 months premium using my mastercard. Its saying payment failed
Spotify Star
385 Views
1 replies
0 likes
PlanPremiumCountry United KingdomDeviceiPhone 7Operating System(iOS 12.1) I need my last payment refunded if possible.
Plan Premium Country United Kingdom Device iPhone 7 Operating System (iOS 12.1) I need my last payment refunded if possible.
Spotify Star
307 Views
1 replies
0 likes
Hi, I am trying to update to Premium and when I'm inserting my credit card info or trying to pay with PayPal I keep getting this message: Hi, I am trying to update my bank card so you can take payment. I keep getting this message, can't seem to updat...
Hi, I am trying to update to Premium and when I'm inserting my credit card info or trying to pay with PayPal I keep getting this message: Hi, I am trying to update my bank card so you c...
Casual Listener
1462 Views
3 replies
0 likes
PlanFree/PremiumCountry BoliviaDeviceSamsung Galaxy 6 My Question or Issue I was premium and I cancelled to be in my brother familiar plan but I didn't receive the email of confirmation.What I have to do to receive the email
Plan Free/Premium Country Bolivia Device Samsung Galaxy 6 My Question or Issue I was premium and I cancelled to be in my brother familiar plan but I didn't receive ...
Spotify Star
453 Views
1 replies
0 likes
So, I was trying to get the 0.99€ offer, but just because I already did it in the past, it didn't work out. But the fact is that I tried 4 times to pay it, and while it was saying that it didn't work and that I wasn't going to get any premium account...
So, I was trying to get the 0.99€ offer, but just because I already did it in the past, it didn't work out. But the fact is that I tried 4 times to pay it, and while it was saying that it didn't work...
Spotify Star
378 Views
1 replies
0 likes
PlanFreeCountry PhilippinesDeviceSamsung Galaxy J5 2016Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I am already verified as a student. I also received a message from this and asked to continue the purchasing process b...
Plan Free Country Philippines Device Samsung Galaxy J5 2016 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I am already verified as a ...
Spotify Star
2776 Views
5 replies
0 likes
My Question or Issue How can I change my method of payment? I do not want to use a credit card anymore
My Question or Issue How can I change my method of payment? I do not want to use a credit card anymore
Music Fan
488 Views
1 replies
0 likes
I PlanPremiumCountry DeviceIPhone 8Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
I Plan Premium Country Device IPhone 8 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Composer
456 Views
1 replies
0 likes
Recently, spotify informed me that my student discount would no longer be compatible with my current college (hillsdale college). This is absolutely ridiculous! The requirement is that it be a title IV college?! that merely means that the college aac...
Recently, spotify informed me that my student discount would no longer be compatible with my current college (hillsdale college). This is absolutely ridiculous! The requirement is that it be ...
Spotify Legend
1314 Views
3 replies
1 likes
My Question or Issue Hi i want to subscribe for premium account here in UAE but they dont accept my credit card of my home country. Is it possible to use it since I dont have credit card account here in UAE. Thanks...
My Question or Issue Hi i want to subscribe for premium account here in UAE but they dont accept my credit card of my home country. Is it possible to use it since I dont ...
Spotify Star
1014 Views
7 replies
0 likes
Paid for subscription today after 30days. And it did not work. I logged out and logged back in. Still same issue. I've cancelled the membership and please give me my money back, as i don't have a money tree in the backyard.Country Canada Money back a...
Paid for subscription today after 30days. And it did not work. I logged out and logged back in. Still same issue. I've cancelled the membership and please give me my money back, as i don't have a mon...
Spotify Star
529 Views
3 replies
0 likes
Eu tinha meu cartão cadastrado mas tive que cancelar pois foi clonado, como faço pra começar à pagar no boleto bancário enquanto meu novo cartão não chega?
Eu tinha meu cartão cadastrado mas tive que cancelar pois foi clonado, como faço pra começar à pagar no boleto bancário enquanto meu novo cartão não chega?
Spotify Star
352 Views
1 replies
0 likes
PlanPremiumCountry BrasilDevicexiaomi mi a2Operating Systemwindows 10 My Question or IssueQuero meu dinheiro devolta
Plan Premium Country Brasil Device xiaomi mi a2 Operating System windows 10 My Question or Issue Quero meu dinheiro devolta
Spotify Star
571 Views
3 replies
0 likes
Error code: "Hat başına aktif abonelik limitine ulaştınız Spotify" How I can mobile with buying?
Error code: "Hat başına aktif abonelik limitine ulaştınız Spotify" How I can mobile with buying?
Casual Listener
1092 Views
2 replies
0 likes
PlanPremiumCountry The Netherlands DeviceiPhone 6+, Lenovo PC x1 YogaOperating SystemiOS 12, Windows 10 My Question or IssueMy Premium subscription suddenly stopped so I am unable to use any premium feature from my mobile device. I did not receive an...
Plan Premium Country The Netherlands Device iPhone 6+, Lenovo PC x1 Yoga Operating System iOS 12, Windows 10 My Question or Issue My Premium subscription suddenly...
Community Legend
320 Views
1 replies
0 likes
HiI live in Egypt and since Spotify is now available here, i want to become a premium subscriber. But when I try to pay with my credit card (which is issued in Egypt), i get a message saying payment failed. I've tried another card also issued in Egyp...
Hi I live in Egypt and since Spotify is now available here, i want to become a premium subscriber. But when I try to pay with my credit card (which is issued in Egypt), i get a message saying paymen...
Community Legend
467 Views
1 replies
0 likes
I am the owner of the family plan but I mistakenly typed in my dad's name as the owner; thinking I was inviting him into the plan since the window popped up after I clicked "send invite." It is not at all possible to edit the account information unde...
I am the owner of the family plan but I mistakenly typed in my dad's name as the owner; thinking I was inviting him into the plan since the window popped up after I clicked "send invite." It is not a...
Spotify Star
613 Views
3 replies
0 likes
Plan: PremiumCountry: Norway Between yesterday and today all family members were removed from the main account and I have had to invite them back in again for them to get access. Is there a reason this happened?
Plan: Premium Country: Norway Between yesterday and today all family members were removed from the main account and I have had to invite them back in again for ...
Casual Listener
960 Views
2 replies
0 likes
PlanPremium for Students/PremiumCountry ItalyDeviceIphone 6sOperating SystemiOS 10 My Question or Issue I've been paying premium spotify for students every month for about a year, and as soon as I've finished each year, I've upgraded my student statu...
Plan Premium for Students/Premium Country Italy Device Iphone 6s Operating System iOS 10 My Question or Issue I've been paying premium spotify for s...
Spotify Legend
1008 Views
2 replies
0 likes
