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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
75153 Views
20 replies
100 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
140199 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
80543 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
269751 Views
159 replies
13 likes
PlanPremiumCountry UkOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue For the last two months my Spotify app says that my payment wasn't made and won't let me use the service but I checked my bank and the payments are defi...
Plan Premium Country Uk Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue For the last two months my Spotify app says that my payment wasn'...
Spotify Star
332 Views
1 replies
0 likes
PlanFreeCountry - UK Device(iPhone 7Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi - I’ve recently just got a 12 month subscription for Spotify for a new contract taken out with a Vodafone. I previously had Spotify to...
Plan Free Country - UK Device (iPhone 7 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi - I’ve recently just got a 12 month subscri...
Spotify Star
334 Views
1 replies
1 likes
I have received an email each months siad I have authorised a payment of $17.99 AUD to Spotify Finance Limited. I am wondering how can i cancel the payment or can I get a refund back as I havent authorised the payment.
I have received an email each months siad I have authorised a payment of $17.99 AUD to Spotify Finance Limited. I am wondering how can i cancel the payment or can I get a refund back as I havent ...
Spotify Star
619 Views
3 replies
2 likes
Hello,I wanna cancel my Premium Abonnemnet but always I try I brought back to the headsite.
Hello, I wanna cancel my Premium Abonnemnet but always I try I brought back to the headsite.
Spotify Star
312 Views
1 replies
1 likes
PlanPremiumCountry United StatesDeviceOnePlus 3Operating SystemAndroid Oreo My Question or IssueYesterday I started using Spotify again for the first time in several years. With a free account on my Android phone, I was able to heart and ban songs on...
Plan Premium Country United States Device OnePlus 3 Operating System Android Oreo My Question or Issue Yesterday I started using Spotify again for the first time in severa...
Spotify Legend
388 Views
2 replies
0 likes
My Question or Issue Hi allAll my family members have been downgraded to a bacic packfrom from premium and when i've taken a look I've got 5 new DAVE's in there - who is Dave. I've deleted him and resent the family invites. Not terrible impressed wit...
My Question or Issue Hi all All my family members have been downgraded to a bacic packfrom from premium and when i've taken a look I've got 5 new DAVE's in there - who...
Spotify Star
374 Views
1 replies
1 likes
I logged into my account today to claim my free Google home and my account is not “premium.” Yet, I was charged via PayPal this month. I’ve had premium for over a year now and when I go into my iPhone app the subscription says Premium. Why is my onli...
I logged into my account today to claim my free Google home and my account is not “premium.” Yet, I was charged via PayPal this month. I’ve had premium for over a year now and when I go into my iPhon...
Spotify Star
348 Views
1 replies
1 likes
hola! tengo un problema soy miembro de plan familiar spotify, mi ex pareja es la administradora del plan pero la tarjeta asociada a pago es mia, y no he logrado contactar con ella para que cambie los datos de pago. hay alguna opcion o solucion a esto...
hola! tengo un problema soy miembro de plan familiar spotify, mi ex pareja es la administradora del plan pero la tarjeta asociada a pago es mia, y no he logrado contactar con ella par...
Spotify Star
464 Views
1 replies
0 likes
Buenas tardes, No puedo iniciar sesion en mi TV Samsung Serie 6 48" de Diciembre de 2014. Siempre obtengo el mensaje "Para iniciar sesion es necesaria una cuenta Premium". Actualmente mi cuenta Premium esta activa... He probado de iniciar sesion via ...
Buenas tardes, No puedo iniciar sesion en mi TV Samsung Serie 6 48" de Diciembre de 2014. Siempre obtengo el mensaje "Para iniciar sesion es necesaria una cuenta Premium". Actualmente mi cue...
Community Legend
759 Views
1 replies
0 likes
Hi guys! I pay for a premium account through my phone bill, my phone was reset and lost everything! I can't access my account at all using the email I had it was just saying I had a free account I dont know how to approach this issue, please help!!
Hi guys! I pay for a premium account through my phone bill, my phone was reset and lost everything! I can't access my account at all using the email I had it was just saying I had a free account I do...
Community Legend
581 Views
1 replies
0 likes
I am a premium user. Today, when I opened the app, it asked for login and password. I found that strange since that had never happened. So, I typed my email and password and the message that returned to me was that my email did not represent a valid ...
I am a premium user. Today, when I opened the app, it asked for login and password. I found that strange since that had never happened. So, I typed my email and password and the message that returned...
Community Legend
545 Views
1 replies
0 likes
My plan was Premium, and I changed it to Family. Previously on Premium, my billing date was the 27th of each month. After changing it to Family, it has become the 17th of each month. Why did the billing date change? I am missing out on 10 days of my ...
My plan was Premium, and I changed it to Family. Previously on Premium, my billing date was the 27th of each month. After changing it to Family, it has become the 17th of each month. Why did the bill...
Spotify Star
1428 Views
1 replies
1 likes
Hello,I have actually a premium account, which I use to hear mainly from my computer at home while I work. At home I have more computers/ smartphones connected to bluetooth loudspeakers in different rooms, and I would like to allow my guests to hear ...
Hello, I have actually a premium account, which I use to hear mainly from my computer at home while I work. At home I have more computers/ smartphones connected to bluetooth loudspeake...
Spotify Star
521 Views
1 replies
1 likes
PlanPremiumCountry BelgiumDevice(iPhone SEOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueNormally my spotify gets paid with my visa, there was an error because there wasn’t enough on my Card so I bought 2 spotify cards (2...
Plan Premium Country Belgium Device (iPhone SE Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Normally my spotify gets paid with my visa, th...
Casual Listener
915 Views
6 replies
0 likes
PlanFree (had to cancel Premium as there is no option to change the date of debit order. Now trying to re-subscribe)Country South AfricaDeviceHuawei P9Operating SystemAndroid My Question or Issue I have had to cancel my premium subscription, as I wan...
Plan Free (had to cancel Premium as there is no option to change the date of debit order. Now trying to re-subscribe) Country South Africa Device Huawei P9 Operating System Android &nbs...
Casual Listener
1700 Views
14 replies
0 likes
Nonostante l'abbonamento regolarmente pagato, non posso scegliere ne saltare brani
Nonostante l'abbonamento regolarmente pagato, non posso scegliere ne saltare brani
Spotify Legend
422 Views
1 replies
0 likes
Pretty self-explanatory title. Recently having subscribed to Spotify Premium, I kept in mind the 3 months for 6.99.However, using my late night brain, I started to have suspicions whether I'm even eligible for an offer of such if I already have subsc...
Pretty self-explanatory title. Recently having subscribed to Spotify Premium, I kept in mind the 3 months for 6.99. However, using my late night brain, I started to have suspicions whether ...
Spotify Legend
1551 Views
3 replies
0 likes
PlanPremium (Family)CountryUnited StatesDeviceiPhone SEOperating System iOS 12 My Question or Issue: I'm moving to another state in the US by driving and it could take 2 days, can I still listen to music while moving out of the location or will it au...
Plan Premium (Family) Country United States Device iPhone SE Operating System iOS 12 My Question or Issue: I'm moving to another state in the US by driving and it could take 2...
Spotify Legend
297 Views
1 replies
0 likes
Plan: PremiumGreetings, I'm very upset.I have my own playlists and I just listen to them, I never listen to any other playlist or music that is not on my playlist. But every day I find random new playlist on my playlists, which I never created and ar...
Plan: Premium Greetings, I'm very upset. I have my own playlists and I just listen to them, I never listen to any other playlist or music that is not on my playlist. But every day I find random new...
Spotify Legend
430 Views
1 replies
0 likes
PlanFamilyCountry New ZealandSystem Galaxy s6, pc, ps4Operating System Windows 10 My Question or Issue I've been a family subscriber for over a year or so. But since August 26th I've been changed to premium (according to what it says on my account) b...
Plan Family Country New Zealand System Galaxy s6, pc, ps4 Operating System Windows 10 My Question or Issue I've been a family subscriber for over a year or so...
Spotify Legend
284 Views
1 replies
0 likes
