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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
67729 Views
18 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
132828 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
68696 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
251744 Views
155 replies
13 likes
I’m looking at starting a family pack but we don’t live at the same address. 3 out of the 5 accounts do. Will this matter? thanks
I’m looking at starting a family pack but we don’t live at the same address. 3 out of the 5 accounts do. Will this matter? thanks
Spotify Star
284 Views
1 replies
0 likes
PlanFree/PremiumCountry PhilippinesDeviceSamsung A7 2017 & PCOperating SystemAndroid & Windows 10 My Question or IssueI just activated a 30-day free trial last October 22, 2018. After 3 days, I was charged for 149 pesos. How is that possible. Please ...
Plan Free/Premium Country Philippines Device Samsung A7 2017 & PC Operating System Android & Windows 10 My Question or Issue I just activated a 30-day free tria...
Spotify Legend
409 Views
2 replies
1 likes
Hello, I wanted to subscribe to Spotify Premium with the € 0.99 offer for 3 months for students, ending October 29 in France. I checked my student status. It has been validated, and I subscribed by following the links for this famous offer. However, ...
Hello, I wanted to subscribe to Spotify Premium with the € 0.99 offer for 3 months for students, ending October 29 in France. I checked my student status. It has been valida...
Spotify Legend
585 Views
1 replies
0 likes
PlanSpotify & Hulu for $0.99Country United StatesDeviceSamsung Galaxy s7Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Yesterday I paid for the hulu and spotify for $0.99 and I did immediately recieve premium but I don't...
Plan Spotify & Hulu for $0.99 Country United States Device Samsung Galaxy s7 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Yester...
Spotify Legend
463 Views
1 replies
0 likes
PlanFreeCountry TurkeyDevicesony xperia xa1Operating System(Android Oreo.) My Question or Issue i fix it thank you.
Plan Free Country Turkey Device sony xperia xa1 Operating System (Android Oreo.) My Question or Issue i fix it thank you.
Regular
728 Views
4 replies
1 likes
Can someone please help me remove my debit card information from here? I’m being charged every month but my account hasn’t had receipts since early 2017 since it’s last been used. My card information has been stolen and I would like it removed. I thi...
Can someone please help me remove my debit card information from here? I’m being charged every month but my account hasn’t had receipts since early 2017 since it’s last been used. My card information...
Spotify Star
280 Views
1 replies
0 likes
PlanPremiumCountry Device Operating System My Question or Issue I accidentally changed my plan from standard monthly premium subscription to a family subscription, but i don't need it so can you help me get back to my monthly premium subscription, pl...
Plan Premium Country Device Operating System My Question or Issue I accidentally changed my plan from standard monthly premium subscription to a family subscriptio...
Spotify Star
419 Views
1 replies
1 likes
Is 30 day free trial also available in Quebec?
Is 30 day free trial also available in Quebec?
Spotify Star
589 Views
1 replies
0 likes
PlanStudent PremiumCountryUnited States I paid for premium this month (October-November) without realizing that I needed to reverify my student spotify account. So I paid 9.99, instead of the normal 4.99 that student spotify pays. Is there a way to g...
Plan Student Premium Country United States I paid for premium this month (October-November) without realizing that I needed to reverify my student spotify account. So I paid 9.99, i...
Spotify Star
247 Views
1 replies
0 likes
PlanFree/PremiumCountryDk My Question or Issue I would like it if i can get My money back that Was tanken from me today - it Was money that i needed to Pay for My grocerys. But when i tried to pay, i couldnt because you at spotify had taken Them
Plan Free/Premium Country Dk My Question or Issue I would like it if i can get My money back that Was tanken from me today - it Was money that i needed to Pay for My grocerys. But ...
Spotify Star
248 Views
1 replies
0 likes
I canceled my subscription because I ordered a new card, but I was still charged on my old account. When I talked to an agent online they were supposed to refund me the $9.99 and it never showed up in my bank statements. I’ve been trying to get a res...
I canceled my subscription because I ordered a new card, but I was still charged on my old account. When I talked to an agent online they were supposed to refund me the $9.99 and it never showed up i...
Spotify Star
347 Views
1 replies
1 likes
PlanFreeCountry usa Device(iPhone 7Operating Systemios 12 My Question or Issue i got an email saying that the payment couldn’t go through, which is odd since none of my cards are maxed or prohibiting payment. So i’m trying to change the payment and l...
Plan Free Country usa Device (iPhone 7 Operating System ios 12 My Question or Issue i got an email saying that the payment couldn’t go through, which is ...
Spotify Star
495 Views
3 replies
0 likes
I've had on-and-off premium for about 4 years now, and I've never once had this issue before. I recently had my credit card information stolen, and I've been issued a new card, but it's giving me issues when I've been trying to renew my premium subsc...
I've had on-and-off premium for about 4 years now, and I've never once had this issue before. I recently had my credit card information stolen, and I've been issued a new card, but it's giving me iss...
Spotify Legend
430 Views
1 replies
0 likes
PlanPremiumCountry UKDeviceiphone6sOperating SystemiOS 10 My Question or Issue I have a premium student plan which i renewed when i recieved the email telling me to do so. Having just checked my account I can see this month i paid the full £9.99. How...
Plan Premium Country UK Device iphone6s Operating System iOS 10 My Question or Issue I have a premium student plan which i renewed when i recieved the email telli...
Spotify Legend
359 Views
1 replies
0 likes
PlanStudent PremiumCountry USADeviceMacbook Air 2017Operating SystemiOS 10My Question or Issue I am trying to update my payment and Spotify says that my card is not based out of the United States when indeed it is. I hve contacted my bank and no char...
Plan Student Premium Country USA Device Macbook Air 2017 Operating System iOS 10 My Question or Issue I am trying to update my payment and Spotify says that my card is no...
Spotify Legend
306 Views
1 replies
0 likes
PlanFreeMy Question or Issue I have been overseas the last few months and upon returning noticed that I am being charged for Spotify premium. I have never had a premium account, always the free subscription. In September 2017 I did the free three wee...
Plan Free My Question or Issue I have been overseas the last few months and upon returning noticed that I am being charged for Spotify premium. I have never had a premium account, always t...
Spotify Legend
350 Views
1 replies
0 likes
I joined my sisters family premium account and typed in our correct address all was good until today I recieved an email that my account was changed to a regular account (no longer premium family) spotify unable to verify my account
I joined my sisters family premium account and typed in our correct address all was good until today I recieved an email that my account was changed to a regular account (no longer premium family) sp...
Spotify Legend
311 Views
1 replies
0 likes
I applied for the "student offer" £0.99 for 3 months but ended up paying £4.99 for 1 month! I had not used the free trial prior to this and now that's also wasted. I am furious with Spotify and will definately not renew my subscription. This is false...
I applied for the "student offer" £0.99 for 3 months but ended up paying £4.99 for 1 month! I had not used the free trial prior to this and now that's also wasted. I am furious with Spotify and will ...
Spotify Legend
361 Views
1 replies
0 likes
Plan 9.99PremiumCountry usa DevicepcOperating SystemWindows 10 My Question or Issue hulu is saying start free trial when i am premum and i linked my spotify to my hulu
Plan 9.99 Premium Country usa Device pc Operating System Windows 10 My Question or Issue hulu is saying start free trial when i am premum and i linked my spotify...
Spotify Legend
1598 Views
1 replies
0 likes
PlanFree/PremiumCountry MalaysiaDevice(Samsung Galaxy 9+)Operating System(Android Oreo) My Question or Issue I just downloaded spotify and i wanted to get spotify premium and whenever i press get premium it says free account and i don't find anything...
Plan Free/Premium Country Malaysia Device (Samsung Galaxy 9+) Operating System (Android Oreo) My Question or Issue I just downloaded spotify and i wanted to get spotif...
Composer
263 Views
1 replies
0 likes
