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PlanPremium IndividualCountryUSA My Question or IssueHello! I have Premium Individual and am grandfathered in to "Access to Hulu." I cannot access Hulu when trying to login via username and password. I've tried logging into Hulu through my Spotify Ac...
Visitor
75502 Views
31 replies
2 likes
Moderator
121622 Views
36 replies
0 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Moderator
159540 Views
71 replies
10 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
312491 Views
174 replies
13 likes
Plan Free/Premium Country Viet Nam My Issue I used my facebook to register for Spotify and forgot about it. And now I registered a new Spotify account using the same email for facebook and succeeded. After that I upgraded my new Spotify to Premium.Th...
Plan Free/Premium Country Viet Nam My Issue I used my facebook to register for Spotify and forgot about it. And now I registered a new Spotify account using the same email...
Spotify Legend
491 Views
1 replies
0 likes
PlanFree Country Philippines DeviceSamsung J5, iphone 6Operating SystemiOS 10, Android Oreo My Question or IssueHi Spotify keeps on charging my mobile plan on Globe for a year now! Globe confirmed that there are no active subscriptions to Spotify ass...
Plan Free Country Philippines Device Samsung J5, iphone 6 Operating System iOS 10, Android Oreo My Question or Issue Hi Spotify keeps on charging m...
Spotify Legend
380 Views
1 replies
0 likes
My brother got removed from my family plan because of an "unconfirmed adress". And when I try to get him in the plan again he just cant... I dont seem to have something to do, we paid for this month and we want to use the service as we subscribed. Oh...
My brother got removed from my family plan because of an "unconfirmed adress". And when I try to get him in the plan again he just cant... I dont seem to have something to do, we paid for this month ...
Spotify Legend
399 Views
1 replies
0 likes
PlanUnlimitedCountrySpain Hello, I am an old member of Spotify, I still have an Unlimited account, which is between free and premium.My question is: If I change my plan (family, premium, ...), and for wathever reason I don't like it, Will I be able t...
Plan Unlimited Country Spain Hello, I am an old member of Spotify, I still have an Unlimited account, which is between free and premium. My question is: If I change my plan (family, prem...
Casual Listener
601 Views
2 replies
0 likes
I had premium before, then I had to cancel the subscription (I used an italian credit card for it the first time), and now I want to subscribe again but using a Skrill credit card, which is UK based. I can't seem to change my location in the settings...
I had premium before, then I had to cancel the subscription (I used an italian credit card for it the first time), and now I want to subscribe again but using a Skrill credit card, which is UK based....
Spotify Star
423 Views
1 replies
1 likes
What will happen when I cancel my membership? Do I loose all my benifits instantly? Please help! Thanks!
What will happen when I cancel my membership? Do I loose all my benifits instantly? Please help! Thanks!
Composer
627 Views
1 replies
0 likes
I want to try premium and Spotify says you have a month free for (P129.00). So for example if I subscribed at Nov. 22, when should the next billing be? I am a student and money is a hard thing to earn, thats why Im keeping track of it...
I want to try premium and Spotify says you have a month free for (P129.00). So for example if I subscribed at Nov. 22, when should the next billing be? I am a student and money is a hard thing ...
Community Legend
1003 Views
3 replies
0 likes
Plan PremiumCountry BrazilDevice iPhone 6sOperating System iOS Hi guys, i have a question about changing my plan to familiar plan.I'm thinking about change my plan to familiar, but i pay my actual plan a few days ago. Will Spotify charge me only the ...
Plan Premium Country Brazil Device iPhone 6s Operating System iOS Hi guys, i have a question about changing my plan to familiar plan. I'm thinking about change my plan to familiar, but i...
Spotify Star
696 Views
1 replies
0 likes
hello, I was charged for the family plan for 3 months but I never bought it. I never wanted it and I had no family on my account
hello, I was charged for the family plan for 3 months but I never bought it. I never wanted it and I had no family on my account
Spotify Star
615 Views
3 replies
0 likes
Hi!I am searching for a lot of things that actually cause me headache. But you get stuck in a loop. Entering the community, I wat told not to have premium. But I have premium family. Checking my personal information and the help pages, I get lots of ...
Hi! I am searching for a lot of things that actually cause me headache. But you get stuck in a loop. Entering the community, I wat told not to have premium. But I have premium family. Checki...
Spotify Star
1092 Views
5 replies
1 likes
Hi thereIn the time before Spotify gift cards I bought two subscriptions for two peopleI wish to cancel these gift subscriptionsHow do I go abount doing this so my credit card does not continue to be charged?Thanks
Hi there In the time before Spotify gift cards I bought two subscriptions for two people I wish to cancel these gift subscriptions How do I go abount doing this so my credit card does not continue...
Spotify Star
320 Views
1 replies
0 likes
I don't have access to account, but card is entered. I had two messages that two payments were declined because I don't have funds on my card.Will charges stop arriving if payments were declined two times?I'm not sure if I can put to my card more tha...
I don't have access to account, but card is entered. I had two messages that two payments were declined because I don't have funds on my card. Will charges stop arriving if payments were declined tw...
Spotify Legend
383 Views
1 replies
0 likes
Hello! Two days ago I hired Spotify premium and told me that they would not charge me until the month ends. Apparently if the charge was made, what can I do? Thanks for your attention
Hello! Two days ago I hired Spotify premium and told me that they would not charge me until the month ends. Apparently if the charge was made, what can I do? Thanks for your att...
Spotify Legend
358 Views
1 replies
0 likes
PlanFree/PremiumCountry Device Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I was watching hulu that is from my student spotify account when it suddently stopped. I tried to restart it but it asked me to log in. I trie...
Plan Free/Premium Country Device Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I was watching hulu that is from my student sp...
Spotify Legend
437 Views
1 replies
0 likes
PlanFree to PremiumCountry Portugal Spotify announces a promotion of 3 months premium account for 0.99€ and after this period 6.99€. When I try to subscribe the aplication says that afer the 3rd month it will be charged 9.99€.What is the real cost???
Plan Free to Premium Country Portugal Spotify announces a promotion of 3 months premium account for 0.99€ and after this period 6.99€. When I try to subscribe the aplication sa...
Spotify Legend
688 Views
1 replies
0 likes
My question or issueHi there,I am a Spotify premium user in the Netherlands (living and paying with a NL credit card). But I have some family in Slovenia, where Spotify is currently not available. I would like to understand if I upgrade to a Premium ...
My question or issue Hi there, I am a Spotify premium user in the Netherlands (living and paying with a NL credit card). But I have some family in Slovenia, where Spotify is currently not available...
Spotify Star
472 Views
1 replies
0 likes
PlanPremiumCountry IrelandDevicesamsung S7Operating Systemandroid My Question or Issue my phone is on premium, anywhere else I log in its on basic. i've reset my password and its still the same. My phone doesnt ask me for a password so it keeps loggi...
Plan Premium Country Ireland Device samsung S7 Operating System android My Question or Issue my phone is on premium, anywhere else I log in its on basic. i've reset my pa...
Spotify Star
332 Views
1 replies
0 likes
I went with a free Premium trail for 30 days a month ago. If I don’t unsubscribe will I be charged? I try to cancel the subscription but somehow I can’t find it anywhere.
I went with a free Premium trail for 30 days a month ago. If I don’t unsubscribe will I be charged? I try to cancel the subscription but somehow I can’t find it anywhere.
Community Legend
420 Views
1 replies
0 likes
PlanFree/PremiumCountryNorway DeviceiPhone 6Operating SystemiOS 10 My Question or Issue Hei, i’m trying to get this promoted premium (9kr for 3 months), but when i’m done with filling pay-info, i get smth like: Looks like you've already taken a simil...
Plan Free/Premium Country Norway Device iPhone 6 Operating System iOS 10 My Question or Issue Hei, i’m trying to get this promoted premium (9kr for 3 months), but when ...
Spotify Star
346 Views
1 replies
0 likes
Hello I would to subscribe Spotify premium But i dont hava a visa to buy And in some apps and srevices in saudi arabia like netflix we us buy with google play and the bill it come with the bill to me phone form zainSo how we can do the same things wi...
Hello I would to subscribe Spotify premium But i dont hava a visa to buy And in some apps and srevices in saudi arabia like netflix we us buy with google play and the bill it com...
Spotify Star
365 Views
1 replies
0 likes
