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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
132028 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
66357 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Casual Listener
248442 Views
152 replies
13 likes
PlanFreeMy Question or Issue I have been overseas the last few months and upon returning noticed that I am being charged for Spotify premium. I have never had a premium account, always the free subscription. In September 2017 I did the free three wee...
Plan Free My Question or Issue I have been overseas the last few months and upon returning noticed that I am being charged for Spotify premium. I have never had a premium account, always t...
Spotify Legend
348 Views
1 replies
0 likes
I joined my sisters family premium account and typed in our correct address all was good until today I recieved an email that my account was changed to a regular account (no longer premium family) spotify unable to verify my account
I joined my sisters family premium account and typed in our correct address all was good until today I recieved an email that my account was changed to a regular account (no longer premium family) sp...
Spotify Legend
305 Views
1 replies
0 likes
I applied for the "student offer" £0.99 for 3 months but ended up paying £4.99 for 1 month! I had not used the free trial prior to this and now that's also wasted. I am furious with Spotify and will definately not renew my subscription. This is false...
I applied for the "student offer" £0.99 for 3 months but ended up paying £4.99 for 1 month! I had not used the free trial prior to this and now that's also wasted. I am furious with Spotify and will ...
Spotify Legend
356 Views
1 replies
0 likes
Plan 9.99PremiumCountry usa DevicepcOperating SystemWindows 10 My Question or Issue hulu is saying start free trial when i am premum and i linked my spotify to my hulu
Plan 9.99 Premium Country usa Device pc Operating System Windows 10 My Question or Issue hulu is saying start free trial when i am premum and i linked my spotify...
Spotify Legend
1594 Views
1 replies
0 likes
PlanFree/PremiumCountry MalaysiaDevice(Samsung Galaxy 9+)Operating System(Android Oreo) My Question or Issue I just downloaded spotify and i wanted to get spotify premium and whenever i press get premium it says free account and i don't find anything...
Plan Free/Premium Country Malaysia Device (Samsung Galaxy 9+) Operating System (Android Oreo) My Question or Issue I just downloaded spotify and i wanted to get spotif...
Composer
257 Views
1 replies
0 likes
PlanPremiumCountryCanada DeviceGoogle Pixel 2Operating Systemlatest android update My Questionthe radio feature has been removed from my web and mobile applications. from what I read on the web, this was only for Free users. I'm a premium subscriber,...
Plan Premium Country Canada Device Google Pixel 2 Operating System latest android update My Question the radio feature has been removed from my web and mobile application...
Newbie
547 Views
3 replies
0 likes
Hi, any idea how I can get a code for the Spotify presale for Disturbed 2019 tour, according to ticketmaster they are on sale from Wed 24 Oct 2018 @ 10:00. I have subscribed to the artist and updates and listen to them a lot!!Thanks!Kate
Hi, any idea how I can get a code for the Spotify presale for Disturbed 2019 tour, according to ticketmaster they are on sale from Wed 24 Oct 2018 @ 10:00. I have subscribed to the artist and u...
Not applicable
1407 Views
2 replies
1 likes
PlanFreeCountry Costa RicaDeviceDell Laptop with Windows 10 and Samsung Galaxy J8 (Android)Operating SystemWindows 10 and Android 8.0 My Question or Issue I want to upgrade to Premium and I am getting an error indicating that something goes wrong and...
Plan Free Country Costa Rica Device Dell Laptop with Windows 10 and Samsung Galaxy J8 (Android) Operating System Windows 10 and Android 8.0 My Question or Issue I want to...
Spotify Star
325 Views
1 replies
0 likes
PlanFree/PremiumCountry ArgentinaDeviceIphone Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssuePago automaticamente por tarjeta todos los meses la suscripcion y cuando entro a Spotify lo hago como free user y me pide upgrad...
Plan Free/Premium Country Argentina Device Iphone Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Pago automaticamente por tarjeta to...
Spotify Legend
319 Views
1 replies
0 likes
PlanPremiumCountry Austria My Question or IssueI have changed my credit card, from local Austrian one to the one from Transferwise, it works well with all other application, except spotify. As i try to update the payment method, i get message: "Your ...
Plan Premium Country Austria My Question or Issue I have changed my credit card, from local Austrian one to the one from Transferwise, it works well with all other applic...
Newbie
1516 Views
4 replies
2 likes
My son has a spotify account using my debit card to pay for it. How do I remove my debit card from the account? He can't seem to remember any of his login information. My Question or Issue
My son has a spotify account using my debit card to pay for it. How do I remove my debit card from the account? He can't seem to remember any of his login information. My Question or...
Spotify Star
533 Views
3 replies
0 likes
HiWe upgraded to premium family plan, wife has joined onto account and appears active on the account. Although her app has downgraded to free spotify. She is now unable to use all the features of premium. Please advise.
Hi We upgraded to premium family plan, wife has joined onto account and appears active on the account. Although her app has downgraded to free spotify. She is now unable to use all the features of p...
Spotify Star
273 Views
1 replies
1 likes
Plan Free/Premium monthlyCountry Australia DeviceiPhone 8+ My Question or Issue I haven’t used Spotify since my free subscription ended quite a while back. Can u tell me what a Premium subscription offers & how much per month it costs. Thanks
Plan Free/Premium monthly Country Australia Device iPhone 8+ My Question or Issue I haven’t used Spotify since my free subscription ended quite a while back. C...
Spotify Star
817 Views
9 replies
1 likes
PlanPremiumCountry FranceDeviceiPhone 7Operating SystemiOS 12.0.1 My Question or Issue I would like to know if I cancel my subscription now, I would go directly to spotify free ?because I already paid this month until 17/11/2018 and if I fish it now ...
Plan Premium Country France Device iPhone 7 Operating System iOS 12.0.1 My Question or Issue I would like to know if I cancel my subscription now, I would go directly to ...
Spotify Star
392 Views
1 replies
0 likes
Nenhuma das informações abaixo é necessária. No entanto, quanto mais você fornecer, mais fácil será para nós tentarmos ajudar.PlanoGrátis / PremiumPaís Brasil para Taiwan Dispositivo Sistema Minha pergunta ou problema
Nenhuma das informações abaixo é necessária. No entanto, quanto mais você fornecer, mais fácil será para nós tentarmos ajudar. Plano Grátis / Premium País Brasil para Taiwan &n...
Spotify Star
374 Views
1 replies
0 likes
Ik heb mijn KPN contract met Spotify Premium beëindigd (gaat vandaag in). Hoe moet ik betaling gegevens doorgeven aan Spotify zodat ik van mijn account kan blijven gebruikmaken? Bedankt!
Ik heb mijn KPN contract met Spotify Premium beëindigd (gaat vandaag in). Hoe moet ik betaling gegevens doorgeven aan Spotify zodat ik van mijn account kan blijven gebruikmaken? Bedankt!
Spotify Legend
358 Views
1 replies
0 likes
how can i purchase a subscription for my father (israel)?
how can i purchase a subscription for my father (israel)?
Spotify Star
757 Views
3 replies
1 likes
Buenas tardes! Me di de baja de Premium a finales de septiembre antes de que me cobrarán el siguiente mes. Y he visto un cargo de 36 euros!!!! Eso Porq??? Gracias
Buenas tardes! Me di de baja de Premium a finales de septiembre antes de que me cobrarán el siguiente mes. Y he visto un cargo de 36 euros!!!! Eso Porq??? Gracias
Spotify Star
504 Views
4 replies
1 likes
Hola, anteriormente contaba con spotify universitario, pero mi familia creó una plan para nosotros, al haber aceptado el plan familiar quedó eliminada la suscripción del plan universitario que tenía?
Hola, anteriormente contaba con spotify universitario, pero mi familia creó una plan para nosotros, al haber aceptado el plan familiar quedó eliminada la suscripción del plan universitario que tenía?...
Spotify Legend
401 Views
1 replies
0 likes
Hola a todos. Mi nombre es Paulina y soy de Chile. Pagué mi cuenta de spotify como todos los meses pero ahora me quitaron el premium. Quien me puede ayudar?
Hola a todos. Mi nombre es Paulina y soy de Chile. Pagué mi cuenta de spotify como todos los meses pero ahora me quitaron el premium. Quien me puede ayudar?
Spotify Legend
299 Views
1 replies
0 likes
