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How to switch from individual to student when it doesn't want to process?

How to switch from individual to student when it doesn't want to process?

I attempt to switch from the normal 11.99 premium to the student plan, and it let's me, however the changes never process and it continues like I never pressed change plan. If it helps, I canceled premium before this and attempted to renew it before I loose it and go to free, with the student version. Help 😞
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1 Reply

Hey there,

 

Thanks for coming to the Community.

 

After verifying yourself as a student, you'll also need to activate the discount, as can be seen here ("Choose Your Plan"):

Maxim_0-1727765168694.jpeg

 

To activate the discount now, you'll need to open www.spotify.com/student again and follow the steps until the end. 🙂

 

I hope this helps!

MaximSpotify Star
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