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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
75548 Views
20 replies
101 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
140508 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
81041 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
270948 Views
159 replies
13 likes
PlanPremium IndividualCountryBangladeshDevice(iPhone 12 Pro)Operating System(iOS 17.2.1) My Question or IssueI am trying to update my plan by switching my sim operator. However, upon trying to update my new sim operator as my new payment method, I am...
Plan Premium Individual Country Bangladesh Device (iPhone 12 Pro) Operating System (iOS 17.2.1) My Question or Issue I am trying to update my plan by switching my sim operator. H...
Not applicable
917 Views
2 replies
0 likes
I bought samsung s23 ultra from flipkart and i got a coupn of spotify 12 months membership of 699 for free But when i am using the coupon on my spotify account its saying me to pay 699 for 12 months membership. Why its asking me to pay money when i h...
I bought samsung s23 ultra from flipkart and i got a coupn of spotify 12 months membership of 699 for free But when i am using the coupon on my spotify account its saying me to pay 699...
Not applicable
292539 Views
104 replies
7 likes
Today, when I opened the Windows app version of Spotify, I got a popup ad. It took over the app, occupying the centre of the screen, and I was unable to use the program until I dismissed it. I've checked my notification settings, and I already had al...
Today, when I opened the Windows app version of Spotify, I got a popup ad. It took over the app, occupying the centre of the screen, and I was unable to use the program until I dismissed it. I've c...
Spotify Star
611 Views
1 replies
0 likes
I can't remember what email or phone number I used but I've tried all that I use to log back into the account all to no avail while it has kept subscribing till date since July, I can't find the account but my debit card is saved in it.
I can't remember what email or phone number I used but I've tried all that I use to log back into the account all to no avail while it has kept subscribing till date since July, I can't find the acco...
Spotify Star
419 Views
1 replies
0 likes
How do I cancel my subscription when I don't know what my login details are. I have tried my email address but not accepting. $13.99 is still be direct debited from my account.
How do I cancel my subscription when I don't know what my login details are. I have tried my email address but not accepting. $13.99 is still be direct debited from my account.
Spotify Star
498 Views
1 replies
0 likes
I upgraded to Duo this morning, but didn't realize I had two accounts. I added my husband to the very old account that has none of my playlists/our mutual listening history. I then added Duo to my frequently used account, but couldn't add him because...
I upgraded to Duo this morning, but didn't realize I had two accounts. I added my husband to the very old account that has none of my playlists/our mutual listening history. I then added Duo to my fr...
Newbie
1128 Views
2 replies
0 likes
I would like to upgrade to the 'Premium Duo' plan but my problem is that I have paid for an annual subscription. I only really listen to music and the other person will use it for audiobooks. It is my understanding that only the 'plan manager' can li...
I would like to upgrade to the 'Premium Duo' plan but my problem is that I have paid for an annual subscription. I only really listen to music and the other person will use it for audiobooks. It is m...
Spotify Star
491 Views
1 replies
0 likes
I cancelled my premium plan and noticed I have still been getting charged. Looks like there is a second account with my card attached it that I was unaware of. I was hoping you could help me find the account and cancel it so I stop getting charged. P...
I cancelled my premium plan and noticed I have still been getting charged. Looks like there is a second account with my card attached it that I was unaware of. I was hoping you could help me find the...
Visitor
828 Views
2 replies
1 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue &nbs...
Moderator
215 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue. I have a login into Spotify but I didn't subscribe to it. When I bring up my account it say...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue. ...
Not applicable
1396 Views
3 replies
0 likes
PlanFree/PremiumCountryPakistanDeviceiPhone 15 My Question or IssueI verfiied myself as a student a few days ago. Today, when I was about to apply for the student premium, I saw that the offer was now available for three months. when i tried to subsc...
Plan Free/Premium Country Pakistan Device iPhone 15 My Question or Issue I verfiied myself as a student a few days ago. Today, when I was about to apply for the student premium, I saw ...
Spotify Star
1117 Views
3 replies
0 likes
I was charged for my Duo account, and an hour later, the account was closed down. I received an email stating that they suspect we don't live in the country we subscribed from — which isn't true, as we've been living here for the past three years. No...
I was charged for my Duo account, and an hour later, the account was closed down. I received an email stating that they suspect we don't live in the country we subscribed from — which isn't true, as ...
Casual Listener
683 Views
3 replies
1 likes
PlanDuo PremiumCountryPhilippinesDevice(iPhone 8 11)Operating System(iOS 17) My Question or IssueBasically I already purchased the Duo premium. As I was going to input my address, the app suddenly stopped working so I had to close it. But when I open...
Plan Duo Premium Country Philippines Device (iPhone 8 11) Operating System (iOS 17) My Question or Issue Basically I already purchased the Duo premium. As I was going to input my add...
Moderator
6338 Views
26 replies
4 likes
Hi,I'm trying to add myself to Family Premium plan. I tried on different devices, with/without incognito mode and from different ISP, but still it says that "Sorry, something went wrong." I got Logs from browser when it happens and it seems that ther...
Hi, I'm trying to add myself to Family Premium plan. I tried on different devices, with/without incognito mode and from different ISP, but still it says that "Sorry, something went wrong." I got Log...
Not applicable
1606 Views
5 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Visitor
1618 Views
3 replies
2 likes
It explains with the questions above.
It explains with the questions above.
Spotify Star
289 Views
1 replies
0 likes
pongo mi codigo pero dice que no es valido pero siempre al mes o 2 meses ya puedo activarla , tienen que mejorar en ese punto. youtube premiun les esta ganando
pongo mi codigo pero dice que no es valido pero siempre al mes o 2 meses ya puedo activarla , tienen que mejorar en ese punto. youtube premiun les esta ganando
Spotify Star
283 Views
1 replies
0 likes
I don't want to be automatically charged for my premium plan,I want to be the one to choose when to pay and when not to
I don't want to be automatically charged for my premium plan,I want to be the one to choose when to pay and when not to
Spotify Star
314 Views
1 replies
0 likes
PlanPremiumCountryGermany DeviceiPhone 14 Pro Max, ComputerOperating SystemiOS 18, Windows 11 My Question or IssueHello I bought voucher cards for Germany and was able to activate 4 of them (2x 10€ and 2x 30€) now my premium runs until 19.07.2025 Now...
Plan Premium Country Germany Device iPhone 14 Pro Max, Computer Operating System iOS 18, Windows 11 My Question or Issue Hello I bought voucher cards for Germany and was abl...
Spotify Star
527 Views
1 replies
0 likes
My original payment method has expired and when I am trying to change the payment method, it is giving error
My original payment method has expired and when I am trying to change the payment method, it is giving error
Visitor
349 Views
2 replies
0 likes
