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Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

149571 Views

69 replies

10 likes

Premium for Family
  • 149571 Views
  • 69 replies
  • 10 likes

Solved!! Basic Individual plan vs any premium plan

What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.

Casual Listener

mallegh

Casual Listener

95253 Views

89 replies

4 likes

  • 95253 Views
  • 89 replies
  • 4 likes

I want to renew my "Family Premium"subscription for one year

PlanFamily PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue:I want to renew my above said plan for one year while the system shows only monthly renewa...

Visitor

Plan Family Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue: I wa...

Maxim

Spotify Star

247 Views

1 replies

0 likes

  • 247 Views
  • 1 replies
  • 0 likes

Change country location on signup

I am traveling and want to upgrade to premium, but the system is locking me to the currency of the country I am currently traveling in, and not to the currency of my home country and bank account.

Visitor

I am traveling and want to upgrade to premium, but the system is locking me to the currency of the country I am currently traveling in, and not to the currency of my home country and bank account.

Maxim

Spotify Star

627 Views

1 replies

0 likes

  • 627 Views
  • 1 replies
  • 0 likes

My Spotify Subscription

Last year I was charget 300rs for 1 year, now i am getting an offer of 1189rs for any year, which is almost 4x amount, of what I paid last year, kindly lower the amount and offer a vetter deal, need a better deal to continue using this platform or by...

Visitor

Last year I was charget 300rs for 1 year, now i am getting an offer of 1189rs for any year, which is almost 4x amount, of what I paid last year, kindly lower the amount and offer a vetter deal, need ...

Maxim

Spotify Star

536 Views

1 replies

0 likes

  • 536 Views
  • 1 replies
  • 0 likes

Premium subsciption - country and card do not match

I live in the USA for most of the year now but I have always lived in France and paid my premium with my french account before. I had to switch cards and now it won't let me re activate my premium.1. I try to pay and it says country and card do not m...

Casual Listener

I live in the USA for most of the year now but I have always lived in France and paid my premium with my french account before. I had to switch cards and now it won't let me re activate my premium. ...

Maxim

Spotify Star

814 Views

2 replies

0 likes

  • 814 Views
  • 2 replies
  • 0 likes

Superuser Contribution My duo plan is canceled because I am in a different country than my account is opened.

I am at holiday at the Greece for the last 32 days. And on Sunday, (2 days after today) I'll be back to Turkey. My 2-years duo plan is canceled because of I am a different country that my account is opened. And now I can not use any of app on desktop...

Casual Listener

I am at holiday at the Greece for the last 32 days. And on Sunday, (2 days after today) I'll be back to Turkey. My 2-years duo plan is canceled because of I am a different country that my account is ...

Not applicable

12529 Views

52 replies

15 likes

  • 12529 Views
  • 52 replies
  • 15 likes

Will my subscription be cancelled if I change the payment method?

PlanStudent PremiumMy Question or IssueI have a subscription purchased through a google pay. It would be more convenient for me if I were paying through paypal. So I want to change payment method but I don't know if my current subscription will be ca...

Visitor

  Plan Student Premium My Question or Issue I have a subscription purchased through a google pay. It would be more convenient for me if I were paying through paypal. So I want to change pa...

Maxim

Spotify Star

730 Views

1 replies

0 likes

  • 730 Views
  • 1 replies
  • 0 likes

Superuser Contribution Going from Family Premium to Student Premium

We no longer have a need fro the family plan, my son is the only one still using spotify so I wanted to change him to the Student Premium. I didn't realize by verifying him as a student before cancelling our family plan would mess anything up, but it...

Music Fan

We no longer have a need fro the family plan, my son is the only one still using spotify so I wanted to change him to the Student Premium. I didn't realize by verifying him as a student before cancel...

Not applicable

1866 Views

2 replies

0 likes

  • 1866 Views
  • 2 replies
  • 0 likes

Can I get my money back because I have no money?

So I tried the free trial and I forgot it's due today to cancel. And Spotify took my money, can I have them back, because I don't have any money. I haven't used the app

Visitor

So I tried the free trial and I forgot it's due today to cancel. And Spotify took my money, can I have them back, because I don't have any money. I haven't used the app

Maxim

Spotify Star

677 Views

1 replies

0 likes

  • 677 Views
  • 1 replies
  • 0 likes

Premium plan cancelled but still being charged for 4 months!

PlanFree/PremiumCountryAustraliaDeviceIphone 13My Question or IssueI've canceled my premium plan in April and since switched back to free plan however just noticed I still have been charged for 4 months!! Please can you help me to get the refund?

Visitor

Plan Free/Premium Country Australia Device Iphone 13 My Question or Issue I've canceled my premium plan in April and since switched back to free plan however just noticed I still have been cha...

Not applicable

854 Views

2 replies

0 likes

  • 854 Views
  • 2 replies
  • 0 likes

Buy student subscription for Christmas present

PlanFree/PremiumCountryIrelandDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueIs it possible to buy a student subscription as a Christmas gift?

Newbie

Plan Free/Premium Country Ireland Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Is it ...

Maxim

Spotify Star

604 Views

1 replies

0 likes

  • 604 Views
  • 1 replies
  • 0 likes

No Option for Extending Family Subscription

Hello, I have a family plan subscription expiring in next 2 weeks. I checked under subscription and so on but i do not find any option to extend the subscription. On the plan page it shows Family Plan as current subscription but there are not option ...

Casual Listener

Hello,   I have a family plan subscription expiring in next 2 weeks. I checked under subscription and so on but i do not find any option to extend the subscription. On the plan page it shows F...

Maxim

Spotify Star

1133 Views

4 replies

0 likes

  • 1133 Views
  • 4 replies
  • 0 likes

Can’t join a duo plan: unknown problem

When I enter and confirm my address a screen is shown that says “ There was a problem Please try again later.” With no other information. Frustrating as we’re paying way more than we need to for Spotify (Duo + my individual premium) until I can join

Visitor

When I enter and confirm my address a screen is shown that says “ There was a problem Please try again later.” With no other information. Frustrating as we’re paying way more than we need to for Spot...

Maxim

Spotify Star

731 Views

2 replies

0 likes

  • 731 Views
  • 2 replies
  • 0 likes

Spotify wrapped and Premium Duo

My husband and I are just switching from individual premium memberships to a Premium Duo acct. However, with him now switching to the duo acct I created, will he still receive his Spotify wrapped next month??

Visitor

My husband and I are just switching from individual premium memberships to a Premium Duo acct. However, with him now switching to the duo acct I created, will he still receive his Spotify wrapped nex...

Maxim

Spotify Star

1742 Views

1 replies

0 likes

  • 1742 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Unable to get Premium via mobile pay Smart

PlanFree/PremiumCountryPhilippinesDeviceSamsung Galaxy A70My Question or IssueI have been trying to get Spotify Premium for my mobile device but it keeps on saying that something is wrong. I can only pay via mobile and my service provider is Smart. I...

Regular

Plan Free/Premium Country Philippines Device Samsung Galaxy A70 My Question or Issue I have been trying to get Spotify Premium for my mobile device but it keeps on saying that something is wro...

21rohoxywex7otegaa5g

Newbie

3785 Views

4 replies

0 likes

  • 3785 Views
  • 4 replies
  • 0 likes

iPhone 15 acepta Spotify Premium?

Pague Spotify Premium y no se aplicó el cambio de suscripción

Visitor

Pague Spotify Premium y no se aplicó el cambio de suscripción

ribezaz

Spotify Star

678 Views

1 replies

1 likes

  • 678 Views
  • 1 replies
  • 1 likes

Query about Subscription for multiple countries

Plan: PremiumCountry: India, Singapore, Dubai My Question: I live in multiple countries with my base country being India. I would like to subscribe for a Family Plan from India. Will I be able to use it in other residential countries without any issu...

Casual Listener

Plan: Premium Country: India, Singapore, Dubai   My Question: I live in multiple countries with my base country being India. I would like to subscribe for a Family Plan from India. ...

EliasCosta

Visitor

2697 Views

4 replies

0 likes

  • 2697 Views
  • 4 replies
  • 0 likes

Yearly payment?

My Question or IssueHow can I pay for Premium Duo Canada for the full year instead of monthly payments, in 2024?

Casual Listener

My Question or Issue How can I pay for Premium Duo Canada for the full year instead of monthly payments, in 2024?  

Maxim

Spotify Star

847 Views

1 replies

0 likes

  • 847 Views
  • 1 replies
  • 0 likes

Solved!! Does premium subscription automatically cancel when join family plan

My son was on premium individual plan and we invited him to join the family plan, does his individual plan automatically cancel. Or how do we cancel his subscription, will that effect his playlists?

Visitor

My son was on premium individual plan and we invited him to join the family plan, does his individual plan automatically cancel. Or how do we cancel his subscription, will that effect his playlists?

ThisCommunitySucks

Community Legend

5217 Views

1 replies

0 likes

  • 5217 Views
  • 1 replies
  • 0 likes

Free audiobook for premium

My Question or IssueHiI am a premium member the main account holder, and have my family listed on my account. I want to get an audiobook for my son for Year 12 'Past the Shallows' by Favell Parrett. All of his friends have said they got it for free o...

Visitor

My Question or Issue Hi I am a premium member the main account holder, and have my family listed on my account. I want to get an audiobook for my son for Year 12 'Past the Shallows' by Favell Parre...

Maxim

Spotify Star

300 Views

1 replies

0 likes

  • 300 Views
  • 1 replies
  • 0 likes