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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
67814 Views
18 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
132880 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
68844 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
251865 Views
155 replies
13 likes
Quisiera que me devuelvan mi dinero que me han cobrado doble o me den una solución
Quisiera que me devuelvan mi dinero que me han cobrado doble o me den una solución
Moderator
540 Views
1 replies
0 likes
PremiumUSADeviceiPhone 6s, iOS 15.8.3 My Question or IssueMobile Audiobook this morning said I am out of hours but when I check my account it says mtd is 0 h and 15 hrs remaining. Iphone 6s, Premium Plan, iOS 15.8.3. This has also happened previously...
Premium USA Device iPhone 6s, iOS 15.8.3 My Question or Issue Mobile Audiobook this morning said I am out of hours but when I check my account it says mtd is 0 h and 15 hrs remai...
Moderator
1068 Views
1 replies
0 likes
PlanStudent PremiumCountryUnited StatesDeviceiPhone SEOperating SystemiOS 17.7 My Question or IssueMy subscription for Hulu says that the price is increasing on Oct 17, 2024, to $9.99 a month even though I have the Student Plan for Spotify where I on...
Plan Student Premium Country United States Device iPhone SE Operating System iOS 17.7 My Question or Issue My subscription for Hulu says that the price is increasing on Oct 17, 2024,...
Spotify Star
1610 Views
1 replies
1 likes
PlanPremium individual CountryUSDeviceGalaxy A54 5GOperating SystemAndroid 14, OneUI 6.1 My Question or IssueWhy do I keep getting an ad/popup asking if I'm sharing premium, and it proceeds to recommend premium Duo or Family. I'm not sharing my accou...
Plan Premium individual Country US Device Galaxy A54 5G Operating System Android 14, OneUI 6.1 My Question or Issue Why do I keep getting an ad/popup asking if I'm sharing prem...
Spotify Star
1044 Views
1 replies
1 likes
PlanFamily PremiumCountryFrance -> Singapore My Question or IssueI have an account in France with Family Prenium and we moved recently to Singapore. I wanted to transfer my account to Singapore but when i change the payement methods to Singapore. I g...
Plan Family Premium Country France -> Singapore My Question or Issue I have an account in France with Family Prenium and we moved recently to Singapore. I wanted to transfer my accoun...
Spotify Star
575 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Community Legend
281 Views
1 replies
0 likes
PlanFree/PremiumCountryUSADevice phone 13 promax Operating System(iOS My Question or IssueTrying to sign up for the three month premium for free subscription. Signed up with my Google account, entered all the information. It’s asking for a verificati...
Plan Free/Premium Country USA Device phone 13 promax Operating System (iOS My Question or Issue Trying to sign up for the three month premium for free subscription. Signed...
Moderator
290 Views
1 replies
0 likes
Good morning, I signed up for Spotify Premium Individual using Google Play as the payment method. There are supposed to be 2 free months. Why have I already been charged €10.99?
Good morning, I signed up for Spotify Premium Individual using Google Play as the payment method. There are supposed to be 2 free months. Why have I already been charged €10.99?
Casual Listener
613 Views
4 replies
0 likes
Hi, I'm trying to update my account back to premium after being on the audiobook plan. I cancelled my audiobook plan but it says I'm still a subscriber. Can someone please help me with this?
Hi, I'm trying to update my account back to premium after being on the audiobook plan. I cancelled my audiobook plan but it says I'm still a subscriber. Can someone please help me with this?
Spotify Star
310 Views
1 replies
0 likes
I haven’t ever had Spotify premium but through the H&M app have offered a free 4mth trial. It all goes through, states it’ll be free, put in card details and then my bank ask me to approve a payment which then turns out to be £1.01. So I haven’t appr...
I haven’t ever had Spotify premium but through the H&M app have offered a free 4mth trial. It all goes through, states it’ll be free, put in card details and then my bank ask me to approve a paym...
Spotify Star
1138 Views
1 replies
0 likes
Efetuei o pagamento do spotify do plano premiun família com o cartão de credito, já foi debitado na conta, mas ainda não foi liberado na plataforma, nem consta em processo ou algo parecido.
Efetuei o pagamento do spotify do plano premiun família com o cartão de credito, já foi debitado na conta, mas ainda não foi liberado na plataforma, nem consta em processo ou algo parecido.
Moderator
1338 Views
1 replies
0 likes
PlanFree/PremiumCountryUsaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Usa Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Star
567 Views
1 replies
0 likes
PlanPremiumCountryPortugalOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello. Like a lot of European, the card that I'm using, is Curve card, because it gives cashback when paying Spotify with it. The issue is that I li...
Plan Premium Country Portugal Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hello. Like a lot of European, the card that I'm using, is Curv...
Spotify Star
360 Views
1 replies
0 likes
I’ve had premium. Tried to pay for it and it didn’t allow me to do so. What to do?PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
I’ve had premium. Tried to pay for it and it didn’t allow me to do so. What to do? Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System ...
Spotify Star
227 Views
1 replies
0 likes
My Question or Issue: I ordered 10 Quantities of Spotify premium gift card from Flipkart's "FPC Retail" seller for my family members and some people in my local community. It has been more than a week. After 5 days or so they cancelled 9 quantities o...
My Question or Issue: I ordered 10 Quantities of Spotify premium gift card from Flipkart's "FPC Retail" seller for my family members and some people in my local community. It has been more t...
Spotify Star
3537 Views
3 replies
0 likes
i want to gift spotify premium to my sister but i don't see how to do it in ukraine. is it possible?
i want to gift spotify premium to my sister but i don't see how to do it in ukraine. is it possible?
Spotify Star
808 Views
1 replies
1 likes
PlanFreeCountryPhilippinesDeviceVivoOperating SystemAndroidMy Question or IssueI've been trying to renew my Spotify premium subscription through mobile payment but it only says "Oops, something went wrong. Please try again or contact our support team...
Plan Free Country Philippines Device Vivo Operating System Android My Question or Issue I've been trying to renew my Spotify premium subscription through mobile payment but it only says "Oop...
Not applicable
2817 Views
8 replies
0 likes
I do not want the premium duo plan. I want the premium individual plan.
I do not want the premium duo plan. I want the premium individual plan.
Community Legend
328 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I cancelled my basic duo, its set to end 10/10/2024, but I want to keep it. How do I maintai...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I ...
Spotify Star
248 Views
1 replies
1 likes
PlanPremiumCountrySwedenDeviceSony Xperia 1 IIIOperating SystemAndroid 13 My Question or IssueI paid for a montly subscription of spotify premium, but it even applied.When I go and check my subscriptions on my google account it pops up there, but it ...
Plan Premium Country Sweden Device Sony Xperia 1 III Operating System Android 13 My Question or Issue I paid for a montly subscription of spotify premium, but it even applied. When ...
Moderator
306 Views
1 replies
0 likes
