Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Newbie
- 62490 Views
- 43 replies
- 3 likes
- 62490 Views
- 43 replies
- 3 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Moderator
- 8090 Views
- 23 replies
- 2 likes
- 8090 Views
- 23 replies
- 2 likes
Solved!! Family subscription canceled
Hi everyone, I could not pay the monthly subsription for my premium family account due to a technical issue with my card and now, if I want to subscribe again it is 7€/month more than before!Can I do something to get my previous subscription back? Is...
- Hi everyone, I could not pay the monthly subsription for my premium family account due to a technical issue with my card and now, if I want to subscribe again it is 7€/month more than before...
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- Spotify Star
- 271 Views
- 3 replies
- 0 likes
- 271 Views
- 3 replies
- 0 likes
Superuser Contribution Pague el premium por un año y aún no se me activa
Cuanto tiempo dura en activarse la cuenta después del pago
- Cuanto tiempo dura en activarse la cuenta después del pago
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- Moderator
- 113 Views
- 1 replies
- 0 likes
- 113 Views
- 1 replies
- 0 likes
Superuser Contribution No puedo escuchar música sin conexión u aparece modo oficinne
Estoy pagando la suscripción de estudiantes y no puedo escuchar música sin conexión ya que me aparece modo oficine aunque esta desactivado ese modo
- Estoy pagando la suscripción de estudiantes y no puedo escuchar música sin conexión ya que me aparece modo oficine aunque esta desactivado ese modo
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- Moderator
- 180 Views
- 1 replies
- 0 likes
- 180 Views
- 1 replies
- 0 likes
Superuser Contribution how to remove account member when not the plan manager.
I have signed up for duo and it has put one account as plan manager and plan member, where ever i log into it says plan member so i am unable to remove my duplicate account?
- I have signed up for duo and it has put one account as plan manager and plan member, where ever i log into it says plan member so i am unable to remove my duplicate account?
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- Not applicable
- 340 Views
- 2 replies
- 0 likes
- 340 Views
- 2 replies
- 0 likes
Superuser Contribution subscription
why does spotify charged me twice, with students plan and premium plan in the same account. I have cancel the plans but spotify still charged me with the premium plan price.
- why does spotify charged me twice, with students plan and premium plan in the same account. I have cancel the plans but spotify still charged me with the premium plan price.
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- Moderator
- 174 Views
- 1 replies
- 0 likes
- 174 Views
- 1 replies
- 0 likes
acabo de cancelar mi premium y no me han devuelto el dinero
hace 1 hora lo desactive y no me han devuelto nada
- hace 1 hora lo desactive y no me han devuelto nada
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- Spotify Star
- 147 Views
- 1 replies
- 0 likes
- 147 Views
- 1 replies
- 0 likes
Ya 2 meses me van cobrando primium individual y no realiza su función sigue
Porque cobran sino cambian a primium
- Porque cobran sino cambian a primium
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- Spotify Star
- 109 Views
- 1 replies
- 0 likes
- 109 Views
- 1 replies
- 0 likes
I need help canceling my spotify, because i was logged out
I was logged out of my account. And sadly i don’t remember the passwords. but the gmail i used for is old, so i also don’t remember the password. i would just like to cancel it or if there was a way to log in that would be great too!
- I was logged out of my account. And sadly i don’t remember the passwords. but the gmail i used for is old, so i also don’t remember the password. i would just like to cancel it or if there was a way ...
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- Spotify Star
- 102 Views
- 1 replies
- 0 likes
- 102 Views
- 1 replies
- 0 likes
I wasn't notified that my premium student plan has changed
I I did not make a change in the selection of the type of premium plan, however, the platform changed my student plan to a regular one and the payment was made for said plan, when I was never notified of said change.
- I I did not make a change in the selection of the type of premium plan, however, the platform changed my student plan to a regular one and the payment was made for said plan, when I was never notifie...
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- Spotify Star
- 135 Views
- 1 replies
- 0 likes
- 135 Views
- 1 replies
- 0 likes
Military discount
Why doesn’t Spotify have an active duty military discount similar to their student discount??
- Why doesn’t Spotify have an active duty military discount similar to their student discount??
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- Newbie
- 951 Views
- 2 replies
- 2 likes
- 951 Views
- 2 replies
- 2 likes
Superuser Contribution COBRO DOS VECES
Se me ha cobrado dos veces Spotify premium en una semana.
- Se me ha cobrado dos veces Spotify premium en una semana.
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- Moderator
- 185 Views
- 1 replies
- 0 likes
- 185 Views
- 1 replies
- 0 likes
I am paying two payments of $17.99 each month for my duo account. Why?
The payments are deducted on the 18th and 20th each monthI can only access information regarding payment deducted on the 18th I’d like details of what this payment is for, do I have another account I am unaware of? If so why
- The payments are deducted on the 18th and 20th each month I can only access information regarding payment deducted on the 18th I’d like details of what this payment is for, do I have another accou...
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- Spotify Star
- 197 Views
- 1 replies
- 0 likes
- 197 Views
- 1 replies
- 0 likes
Solved!!Superuser Contribution Changing Premium Duo from monthly to annual subscription
PlanPremium DuoCountryMexicoDeviceMacbook Pro 16" 2023Operating SystemmacOS Ventura (13.5.2) My Question or IssueI switched from an annual Individual Premium plan to a Premium Duo but I wasn't able to select the annual billing subscription. So, now I...
- Plan Premium Duo Country Mexico Device Macbook Pro 16" 2023 Operating System macOS Ventura (13.5.2) My Question or Issue I switched from an annual Individual Premium plan to a Premiu...
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- Moderator
- 1632 Views
- 1 replies
- 0 likes
- 1632 Views
- 1 replies
- 0 likes
Missing a free month
Hello. I just wanted to use Spotify for the first time. I saw that it is written that there is a free month and payment. I thought to make the payment now, I will also get 1 month free and the one month I paid will be calculated after one month free....
- Hello. I just wanted to use Spotify for the first time. I saw that it is written that there is a free month and payment. I thought to make the payment now, I will also get 1 month free and the one mo...
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- Spotify Star
- 153 Views
- 1 replies
- 0 likes
- 153 Views
- 1 replies
- 0 likes
Superuser Contribution me estan facturandodoble favor revisar. Solo quiero el plan premium
Solicite un plan premium pero ya tenia uno. Deseo que se elimine El plan individual
- Solicite un plan premium pero ya tenia uno. Deseo que se elimine El plan individual
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- Moderator
- 137 Views
- 1 replies
- 0 likes
- 137 Views
- 1 replies
- 0 likes
I pay for premium, why is Spotify still promoting garbage to my play list
My Question or IssueI've been paying for premium for 8 years now, and today listening to my liked music list, I started getting weird songs coming up. To make matters worse the music is absolute garbage I would never chose to listen to even if I was ...
- My Question or Issue I've been paying for premium for 8 years now, and today listening to my liked music list, I started getting weird songs coming up. To make matters worse the music is abs...
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- 139 Views
- 0 replies
- 0 likes
- 139 Views
- 0 replies
- 0 likes
Signed up to Duo but partner has none of our playlists.
Is this what is meant to happen?I upgraded from premium with the impression our music, playlists and libraries would be shared and we could use the app simultaneously. I signed him up with a new account and his profile is just fresh, nothing shared. ...
- Is this what is meant to happen? I upgraded from premium with the impression our music, playlists and libraries would be shared and we could use the app simultaneously. I signed him up with a...
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- Spotify Star
- 250 Views
- 1 replies
- 0 likes
- 250 Views
- 1 replies
- 0 likes
Solved!! Unable to switch from Premium Duo to Family Plan
I had started a Duo Plan but now I'm switching to a Family Plan (which someone else started), I got the invitation and verified the address, but then I got a message saying there was an error to try again later. I've been having this all day.I've tri...
- I had started a Duo Plan but now I'm switching to a Family Plan (which someone else started), I got the invitation and verified the address, but then I got a message saying there was an error to try ...
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- Spotify Star
- 345 Views
- 1 replies
- 0 likes
- 345 Views
- 1 replies
- 0 likes
Payment
Please I changed my plan to a students account last month and they bailed me for am individual account. I came to check my payment plan again and it had changed . I don’t know why I’m having this issue . Thank you
- Please I changed my plan to a students account last month and they bailed me for am individual account. I came to check my payment plan again and it had changed . I don’t know why I’m having this iss...
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- 139 Views
- 0 replies
- 0 likes
- 139 Views
- 0 replies
- 0 likes
Payment.
PlanDuoCountryArgentinaDeviceSamsung Galaxy A03 CoreOperating SystemAndroid 11 My Question or IssueI got charged 3 times in July (2 of those weren't a surprise because I changed my plan after paying so I got charged for the difference) and 2 times ag...
- Plan Duo Country Argentina Device Samsung Galaxy A03 Core Operating System Android 11 My Question or Issue I got charged 3 times in July (2 of those weren't a surprise because I chan...
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- Spotify Star
- 240 Views
- 3 replies
- 0 likes
- 240 Views
- 3 replies
- 0 likes