Premium Plan

[Saliromdi]

Hello

I start my susciption in a Premium Plan on 11/11/2024 and I can’t download the music I like, It appears as Free Plan. What’ the reason? 

[Maxim]

Hey @Saliromdi,

Thanks for coming to the Community.

You may be logged into the app using a different account instead of the one you subscribed to Premium with. The first thing I recommend doing is to log in at https://spotify.com/account and check if it shows that you're on Free or Premium.

If it says Premium, you can head here to find out the username of your account which you will then be able to use to log into the Spotify app.

Let me know how ti goes 🙂