Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
- 130501 Views
- 92 replies
- 10 likes
Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Ask here for help with Premium, payments and trials.
Start a topicI dont use Spotify enough to pay for a subscription I'm going to cancel subscription
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
I made the payment of 119 today but I can't enjoy the music countinouly
Online answers suggest there's a "Deactivate Hulu" option in Spotify Account Overview. There isn't and I can't find anywhere to discontinue Hulu (through Spotify) but not cancel my Spotify subscription.
Plan ? Premium Individual, but also at the same time the student subscription is active Country The Netherlands Device Pixel 6, Windows 10 Computers Operating System Android, Windows 10 My Question or Issue I'd like to get my money back and just fi...
I am paying for a duo account and they are asking for my husband information. My husband does not do facebook and does not have an email address. how do I add him onto my duo account
HELLO SPORTIFY - COUPEN CODE **bleep**
tenho o plano duo, na hora de atualizar o pagamento acabou indo para o individual. como faço para não pagar os dois e sim, somente o duo que é o que eu faço uso.
PlanPremiumCountryAustralia My Question or IssuePayment method not allowing me to proceed - Showing 3 dots and not allowing me to proceed. Can this bug be fixed, thanks.
I have moved to Bulgaria since opening this account and I need update my payment method to a card issued by a Bulgarian/EU bank. But Spotify Premium will not let me add the card to my account because the card country does not match the country regist...
PlanFree/PremiumCountryArgentina Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Buenos días. Estoy intentando pagar el plan premium con Rapi pago desde el **bleep*...
Hello, usually Im paying for a Premium Family subscription. Now our apps and the Browser Login are stating that I dont have Premium anymore.My last payment was 23.10.2023, in my mailbox a mail states "You have agreed to the new price for Premium Duo"...
Since Spotify changed the receipts page background to black with white text, receipts now appear as invisible/blank when trying to create PDFs. 臘 To whoever made this change, please revert it back or give us a 'save receipt' button as there's no othe...
Hello, Would you be able to advise if buying a Spotify premium gift card from a retailer, will work if I am on the Basic Individual subscription, please? Thank you.
my monthly payment of 119 has been deducted from my bank on the date of 31 may 2024 but there is no access to premium on the app usually the app itself updates to premium Country India
PlanFree/PremiumCountryUSADevice(iPhone 12, Google dotOperating System(iOS 10 My Question or IssueI would like to play Spotify at my office. We have 5 google speakers and the same play list will be playing on all the devices. Do I need the family pla...
PlanSingle PremiumCountry Device(iPhone 14 Pro Max, Windows PC)Operating System(iOS 17.5.1, Windows 11) My Question or IssueI had a Single plan and it kept advertising Duo but I never said yes. All of a sudden I'm charged for a duo plan that I never ...
Microsoft offered 3 months free premium for using Bing to search. Did this, went through the registration process. Got to the page that says "Verify your code" and "To validate your offer, enter the code that you received" except it's been over an ho...
PlanPremium IndividualMy Question or IssueI'm getting charged 15usd instead of 6usd and it shows on my spotify payment history as 15usd as if was the normal amount to pay but it's more than twice the cost and it has been happening for the last two mo...
My Question or IssueWhy can't I switch to BASIC Premium as I don't wany podcasts?I can't find anyway to do it.
I am paying for a duo account and they keep asking for me to add my husband. he does not do facebook and does not have an email address. how do I out him on my duo account if I am paying for it