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Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

151366 Views

69 replies

10 likes

Premium for Family
  • 151366 Views
  • 69 replies
  • 10 likes

Solved!! Basic Individual plan vs any premium plan

What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.

Casual Listener

mallegh

Casual Listener

97188 Views

89 replies

4 likes

  • 97188 Views
  • 89 replies
  • 4 likes

Superuser Contribution change google play subscription account

Hi, I subscribed a family plan through google play, but I lost my google account, is it able to unlink the goole account and swap to others?

Visitor

Hi, I subscribed a family plan through google play, but I lost my google account, is it able to unlink the goole account and swap to others?

Not applicable

2939 Views

2 replies

0 likes

  • 2939 Views
  • 2 replies
  • 0 likes

Late payment . By 3 days

PlanIndividual/PremiumCountryUsaDevice Moto G 5SOperating System... and My Question or IssueI'm just not able to pay my bill right as this moment .I cannot lose my account over this.. The payment method on file will be funded on Wednesday night at ab...

Visitor

Plan Individual/Premium Country Usa Device Moto G 5S Operating System... and   My Question or Issue I'm just not able to pay my bill right as this moment .I cannot lose my account over t...

Maxim

Spotify Star

487 Views

1 replies

0 likes

  • 487 Views
  • 1 replies
  • 0 likes

Closing bank account

PlanPremium Family CountryKenya My Question or IssueYesterday was my billing date and I've already paid for the subscription. I want to close my bank account and open a new one with a different bank. Will my subscription still be active before I have...

Newbie

Plan Premium Family  Country Kenya   My Question or Issue Yesterday was my billing date and I've already paid for the subscription. I want to close my bank account and open a new one ...

Maxim

Spotify Star

235 Views

1 replies

0 likes

  • 235 Views
  • 1 replies
  • 0 likes

How to cancel hulu without changing my account?

I have the premium individual plan with Spotify and do not want to upgrade/downgrade, but I would like to upgrade Hulu and I can't do that without deactivating the Hulu plan I have with Spotify. How can I do this? I already tried Account Overview >> ...

Visitor

I have the premium individual plan with Spotify and do not want to upgrade/downgrade, but I would like to upgrade Hulu and I can't do that without deactivating the Hulu plan I have with Spotify.&nbsp...

Maxim

Spotify Star

458 Views

1 replies

0 likes

  • 458 Views
  • 1 replies
  • 0 likes

Superuser Contribution My Question or Issue I changed my country from Uk to Romania and when I apply to premium plan the pa

My Question or IssueI changed my country from Uk to Romania and when I apply to premium plan the payment doesn't go through and keep saying to change the country (but I did)

Visitor

    My Question or Issue I changed my country from Uk to Romania and when I apply to premium plan the payment doesn't go through and keep saying to change the country (but I did)

Yordan

Moderator

586 Views

1 replies

0 likes

  • 586 Views
  • 1 replies
  • 0 likes

Superuser Contribution my spotify premium

PlanFreeCountryTURKEYDevice(Xiaomi Redmi note Operating System- My Question or IssueSorunum, ben ayın 28inde premium hesap sahibiydim. Ama ayın 21inde param olmadığı için aylık aylık ödemeyi almadan önce bir süreye katılmayı iptal ettim. ayın 28inde ...

Newbie

Plan Free Country TURKEY Device (Xiaomi Redmi note 😎 Operating System -   My Question or Issue Sorunum, ben ayın 28inde premium hesap sahibiydim. Ama ayın 21inde param olmadığı için a...

Joan

Moderator

615 Views

1 replies

0 likes

  • 615 Views
  • 1 replies
  • 0 likes

Superuser Contribution Charged for spotify premium individual but still showing have not paid

I paid for spotify premium individual on the second of august now I received an email telling me have not paid how do i solve this i have the payment receipt both from spotify and from my bank

Visitor

I paid for spotify premium individual on the second of august now I received an email telling me have not paid how do i solve this i have the payment receipt both from spotify and from my bank

Chris289

Casual Listener

441 Views

2 replies

0 likes

  • 441 Views
  • 2 replies
  • 0 likes

This is not really a question, but you should know how much you've upset

About treatment of Spotify app; I've been a member probably at your very beginning. Many years, lately I've had to suspend my service for devastating reasons. Now you make listening to my music I've spent literally a decade creating, as difficult as ...

Visitor

About treatment of Spotify app; I've been a member probably at your very beginning. Many years, lately I've had to suspend my service for devastating reasons. Now you make listening to my music I've ...

271 Views

0 replies

0 likes

  • 271 Views
  • 0 replies
  • 0 likes

Charging and Billing

I had subscribed to a 3-month free trial. However, I canceled the premium subscription before the trial ended. Despite this, the money was still charged from my card. PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Op...

Visitor

I had subscribed to a 3-month free trial. However, I canceled the premium subscription before the trial ended. Despite this, the money was still charged from my card.   Plan Free/Premium Cou...

Maxim

Spotify Star

672 Views

1 replies

0 likes

  • 672 Views
  • 1 replies
  • 0 likes

Someone has hacked my account

Some one hacked my account from Columbia. How do I close my account?

Visitor

Some one hacked my account from Columbia. How do I close my account?

Maxim

Spotify Star

347 Views

1 replies

0 likes

  • 347 Views
  • 1 replies
  • 0 likes

I’ve paid for premium but still showing as free account & getting ads

PlanPremiumCountryUkDevice(iPhone Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuenot getting premium that has been paid for

Newbie

Plan Premium Country Uk Device (iPhone  Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue not getting premium that has been paid for 

Maxim

Spotify Star

613 Views

1 replies

0 likes

  • 613 Views
  • 1 replies
  • 0 likes

Superuser Contribution Failed autopay

My autopay of 119 was failed due to insufficient funds in my account. Will this effect my cibil score ?

Visitor

My autopay of 119 was failed due to insufficient funds in my account. Will this effect my cibil score ?

AlejaR

Moderator

1054 Views

1 replies

0 likes

  • 1054 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium nefunguje

Premium netunguje ani druhy den. Je možné, že jsem zřídil druhy účet. Prosim o převedení platby k prvnimu účtu, kzery používám zdarma.

Visitor

Premium netunguje ani druhy den. Je možné, že jsem zřídil druhy účet. Prosim o převedení platby k prvnimu účtu, kzery používám zdarma.

AlejaR

Moderator

666 Views

1 replies

0 likes

  • 666 Views
  • 1 replies
  • 0 likes

Paypal gone?

PlanPremiumCountryNorwayDeviceSamsung Galaxy 23 ultra My Question or IssueI had Spotify set to a recurring payment through paypal. Now it says the payment did not go through and if I want to get it going again the paypal option is grayed out. I was a...

Regular

Plan Premium Country Norway Device Samsung Galaxy 23 ultra     My Question or Issue I had Spotify set to a recurring payment through paypal. Now it says the payment did not go thro...

fundinn

Regular

1027 Views

7 replies

1 likes

  • 1027 Views
  • 7 replies
  • 1 likes

Superuser Contribution Payment failed despite having sufficient balacne

Why is my payment failed when i have sufficient funds in my bank acccount & i cant have my old premium plan back

Visitor

Why is my payment failed when i have sufficient funds in my bank acccount & i cant have my old premium plan back

AlejaR

Moderator

372 Views

1 replies

0 likes

Premium for Family
  • 372 Views
  • 1 replies
  • 0 likes

not the same prices

Hello, I'm a student who wants t subscribe to Spotify premium and my account is verified, in the app it shows that the plan is 2.49$/month however when i proceed to payment section it shows that the subscription is 5.99$/month, why is that?

Visitor

Hello, I'm a student who wants t subscribe to Spotify premium and my account is verified, in the app it shows that the plan is 2.49$/month however when i proceed to payment section it shows that the ...

Maxim

Spotify Star

394 Views

2 replies

0 likes

  • 394 Views
  • 2 replies
  • 0 likes

Money

Help me!I need my money back right now!i’m very hungry and sad

Visitor

Help me! I need my money back right now! i’m very hungry and sad😭😔

Luan

Spotify Star

327 Views

1 replies

0 likes

  • 327 Views
  • 1 replies
  • 0 likes